890 results found
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Ajout information sur carte d'enregistrement
Nous avons des établissements qui sont en forêt sans connexion internet. Nous aimerions ajouter sur la carte d'enregistrement, le nombre de personnes selon les tranches d'âge et également l'information sur le tarif avec les taxes et sur le solde à payer.
1 vote -
More possibilities in the booking engine for the guest, especially for corporate bookers
Would be great if there are more possibilities in the bookingsengine for the guest, especially for corporate bookers. In terms of a: PO ref, special requests (which are returning on the booking confirmation for the guest), possibilities when booking out of a availability block through the bookingsengine. Now only 1 booker can book, but it's necessary to fill out an email address of the guest, which isn't always available.
2 votes -
Mews Kiosk - Make checkin optional
Would it be possible to add an option to the kiosk configuration to disable actually checking a guest in?
One use case for this would be guests and/or companyons completing the "online checkin" late, or prefilling their data in case the room is not ready yet. At the moment, if a room isn't ready, the guests can't even complete the data entry steps.
7 votes -
Online Checkin - Add more gender options
The online checkin process currently only allows the guest to select either male or female. It has became a standard to offer at least an "other" option in almost all such forms, it is even possible to specify this in some passports. This doesn't seem like a complicated feature to implement and has already been requested numerous times. Would it be possible to finally have this corrected?
9 votes -
Online Checkin - Collect "Default Documents" for other adults
The customisable online checkin form currently allows us to collect data from other accompanying adults (or children), this however isn't this case if we pick the Default documents as the document type.
This document type is the only one that requires the guest to provide a document based on nationality, the other types don't enforce this. It is really important for us to collect accurate guest information so the default option makes the most sense, however this then defeats the purpose of an online checkin, since all the accompanying guests would have to manually provide their documents on site.
Would…
8 votes -
Create different merge fields for customer and booker, so we can populate both information within email templates.
Currently we need to trigger 2 emails to send confirmation to a booker and guest. Both emails only trigger data for that specific profile type. We want to populate the confirmation email with both profile types (booker and guest)).
1 vote -
Encode room cards shortcut window
A shortcut window, where the daily check-in arrival
room numbers are listed and its possible to encode the room keys accordingly with like 2 clicks!1 vote -
Send Bills to Kiosk
Mews already lets staff send a reservation to the Kiosk at check-in — guests see it instantly without searching. It works beautifully.
My Proposal: add a "Send bill to Kiosk" function. This can be used during check out period. Guest reviews line by line on the Kiosk, staff edits in Mews if anything is wrong, guest confirms and pays, then check out.
Benefits: paperless, faster check-out, and a consistent Kiosk experience from arrival to departure.1 vote -
Staatsangehörigkeit als Pflichtfeld in der Booking Engine
Da die Meldepflicht für Staatsbürger desselben Landes seit 01.01.2025 entfallen ist, müssen wir als Hotel keinen Meldeschein mehr unterschreiben lassen. Daher ist es zwingend erforderlich, die Staatsangehörigkeit schon im Buchungsvorgang abzufragen. Daher bitten wir euch umgehend, dass wir einstellen können, dass die Staatsangehörigkeit zum Pflichtfeld in der Booking Engine wird.
1 vote -
Product-display Control Across Different Booking Engines
We need the ability to control which products are shown in the different booking engines, instead of having the same setup across all channels.
Some of our partners use their own booking engine and offer special products. Therefore, we want to decide which products they can access and sell, while keeping others exclusive.
1 vote -
Self check in via kiosk restriction
A button to restrict a reservation regardless of rate code to do a self check in via kiosk. For example if there is a preordered vip sparkling wine etc to be delivered to room or if there is a issue with the payment that needs to be resolved via staff. By choosing to restrict self check in via kiosk the guest would be asked to see the staff to do a check in.
1 vote -
Display Portrait Photos Correctly
So far only landscape photos look good. But the landscape are cut.
1 vote -
Sign in Account
Feature request: Add guest account Sign-in to the Mews Booking Engine
Sign-in method: Email + password
Placement in flow: Show Sign-in on the Contact details step (before payment), so returning guests can sign in before entering personal data
Expected behavior after sign-in: Automatically prefill contact details (for example: name, phone number, address) from the guest profile
New guest flow: Option to create an account during booking
Account recovery: Forgot password via email
Privacy: Clear consent for storing and reusing details for future reservations1 vote -
No repetition of information
Do not ask for data that is already known (e.g., from a previous step or URL parameters). This also applies to the selected dates.
Avoid making visitors fill out the same form multiple times
1 vote -
Context-aware flow in the booking engine
From the package page → package preselected in the booking module, going directly to room selection. In this flow, the package comes before choosing a room type.
If someone selects a package with limited availability (such as the Easter package), it is important that this can be passed along so that a visitor can only select the valid dates for that package from the main domain.
From the room page → room preselected, with packages prominently displayed as optional add-ons (possibly in a separate step). At the moment, the packages are somewhat hidden.
The selected product should always remain visible…
1 vote -
one mail per group reservation
Would it be possible to make it optional to send emails for groups only to owner of the reservation and once? We now book rooms for groups all on 1 guestprofile. And when there are 8 rooms booked, this guest receives alle service emails 8 times.
2 votes -
automatischer Check-in nur für Buchungen die online eingecheckt haben
Wäre super, wenn man den automatischen Check-in nur für die Buchungen einstellen kann, die bereits online eingecheckt haben.
1 vote -
Produkte gruppieren
Produkte in einer Bestätigungsmail gruppieren.
Z. B. 4xHalbpension 4xHund etc.Nicht für jedes Einzelprodukt und jeden Tag einzeln
1 vote -
Show service promotion descriptions in the Booking Engine
The Booking Engine currently shows only the name, image, and price of a service promotion. The description entered in the service settings (e.g., for parking) is not displayed to guests. Please enable service promotion descriptions to appear directly in the “Enhance your stay” section of the booking page.
4 votes -
rates on booking engine
We offer a special 28 days rate. However based on the booking engine capabilities, this 28 day rate only shows up when someone looks to book for exactly 28 days. We need something on the booking engine that allows for a contextual note when someone searches, for example, 15 days, that there is a better price if you book 28 days
2 votes
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