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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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  1. 5 votes

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  2. 5 votes

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  3. 5 votes

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  4. 5 votes

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  5. 5 votes

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  6. 5 votes

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  7. 5 votes

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  8. 5 votes

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  9. 5 votes

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  10. 5 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. 5 votes

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  12. 5 votes

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  13. 5 votes

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  14. 5 votes

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  15. 4 votes

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  16. Minimum requirement :

    Define a commission rate attached to a TA (see possible rules, but at least a % on room rate or total stay) 
    Attach or detach automatically (OTA) or manually a TA to a reservation  
    Calculate and store TA commissions  
    Reports (statements)

    Description:

    Things to know about travel agent commission management
    Reservations are linked to an agent with a specific commission calculation configuration.

    Reservations may be linked to a travel agent in order to attribute the business brought, but you may ask PMS not to calculate the commission of specific reservations, if needed.
    There is a procedure to…

    4 votes

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  17. It would be super handy if we could add the routing rule directly from the company profile instead of creating the company and then setting up the routing rule.

    4 votes

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  18. If the client has MMMP active, they would like to be able to look up a reservation number and find then the property, as sometimes people call not knowing which hotel they are staying but giving you only the reservation number.

    4 votes

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  19. Possibility to check-in and check-out reservation with unassigned space.

    In case if we have confirmed no-show reservation and we have option to sell more than 100% rooms. There should be possibility to check-in and check-out this reservation. In case if it will be on unassigned space after 7 days the reservation and the charge will disappear.
    It is a big potential to increase revenues.

    4 votes

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  20. I would be nice to have a 'select all' open bills button or checkmark where we can more easily manage all items / open bills on company bills that have a large number of open bills due to payment routing.

    4 votes

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