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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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1891 results found

  1. space allotting to the housekeeper

    make it easy for house keeper by just giving data the check out or the stay which makes them feel more comfortable and the paper looks nice and clean as housekeepers do not need the name of the guest.
    with just room number stayover or checck out details and thats it

    11 votes

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    idea to upvote  ·  0 comments  ·  Housekeeping  ·  Admin →
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  2. Zero Rate

    You should be able to see any roomnights on a "£0.00" rate from the management report. You should also be able to pull a "Zero Rate" report

    11 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Status screen with more columns for Check/out

    Status screen, an besides of just having the time/hour the check-out was made, couldn’t there also be some other kind of indication (like C/O) that the room/bed was already checked-out too?

    11 votes

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    0 comments  ·  Housekeeping  ·  Admin →
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  4. Add filters for different views on invoices

    We should be able to put filter on invoices, for example, order by date, by room number, by item, so it is easier for guests and staff to read the invoice!

    11 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  5. Pouvoir nommer les differents folios de factures

    Il pourrait être très pratique de pouvoir nommer les différentes factures d'un même clients.
    En effet certains clients peuvent vouloir une facture Extras séparée de l'hébergement, ou même dans le cas de délégation, pouvoir créer des factures afin de spliter les charges, sans avoir à rentrer dans chaque facture pour savoir ce qu'on y met dedans, et voir d'un seul coup d’œil quelle facture correspond à quelle type de charge.

    11 votes

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    0 comments  ·  Finance management  ·  Admin →
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  6. VAT report

    In “Bills and Invoices” : to be able to get closed bills as a report showing the VAT in total.

    11 votes

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    0 comments  ·  Finance management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Expand charging rules for relative products

    Products with a price that's relative to the net rate can be charged per person, per night, and per person per night.

    11 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. Display creation date next to open bill items

    11 votes

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    2 comments  ·  Finance management  ·  Admin →
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  9. Billing screen shows just 'charge'

    11 votes

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    2 comments  ·  Finance management  ·  Admin →
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  10. Cancellation reason for unconfirmed optional

    11 votes

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    2 comments  ·  Reservation management  ·  Admin →
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  11. Include classification icons in search results

    Move search results management into entities reducers for easier preselecting of result

    Extend Customer search result with:

    • Classification icons behind name (primary text)
    • Country code behind email (secondary text)
    11 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Close out rates per space category

    11 votes

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    idea to upvote  ·  0 comments  ·  Revenue management  ·  Admin →
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  13. Add age restriction for mixed dorms

    11 votes

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    idea to upvote  ·  0 comments  ·  Revenue management  ·  Admin →
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  14. Early arrival or late departure as product in Commander

    11 votes

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    idea to upvote  ·  0 comments  ·  Revenue management  ·  Admin →
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  15. Last minute bookings pending availability

    11 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. Enable or disable employee profiles

    11 votes

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    idea to upvote  ·  1 comment  ·  User management  ·  Admin →
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  17. Automatic space status when House use ends

    House use rooms should set a space as clean at the end of a stay.

    11 votes

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    idea to upvote  ·  2 comments  ·  Housekeeping  ·  Admin →
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  18. VIES VAT number validator

    By integrating VIES to Mews, a user would be able to search for company details upon entering a European VAT number. This feature would function similarly to how the address search works, auto-filling required data while issuing invoices to help save time and ensure reliable data.

    11 votes

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    1 comment  ·  Finance management  ·  Admin →
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  19. VAT level to be modified on depended rates

    11 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  20. Block remote access of employees to PMS

    11 votes

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    idea to upvote  ·  4 comments  ·  User management  ·  Admin →
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