2193 results found
-
Create a Reservation with Product Bug
If you add a new reservation with a product . Firstly i add it with the Drop Down Product. Then mews adds the product price to the room rate in the editable field and below in the grey total amount. when i now edit the room rate it shows a second field with adtional product but my added product isnt shown the new rate is added with the local tay the right total amount. and now the bug comes when i now confirm the booking the additional product in may case a dog fee gets added. So the bug is…
1 vote -
Copy group reservation
We would like the function to copy a reservation with the exact same information as the original booking, that would help a lot with the big bus groups.
6 votes -
Claim Loss on a bill
It can happen that guests did not pay their bill for some reason and we must CLAIM this bill as a LOSS, rather than balancing it out and closing it.
Could we have an option that will allow us to do this? Later, we can find it in reporting and use to settle our own accounts and understand how often does this happen.
1 vote -
Down Payments
We work with down payments and have 2 VAT rates in Germany 7% and 19%. However, there is only the option of specifying one down payment in the accounting configuration under further expenses / down payment. We would need a second field with down payments in order to work correctly for accounting purposes.
1 vote -
Option to confirm two bookable services (parking + stay) in one mail
We would like to send our guests as little email as possible. Therefore, it would be great to be able to confirm two bookable services in one mail. For example parking and a room reservation. To avoid having to send to many emails.
3 votes -
Different Accounting Categories for deposits with different VAT
Deposits with different VATs should flow into different accounting categories. Thus, if the deposit is posted with 19% it should go into accounting category "deposit 19%" and if the deposit is posted with 7% VAT it should go into accounting category "deposit 7%"
1 vote -
Separation of timeline display order and upgrade order
We need to display our timeline with the double-full rooms at the bottom, in order to make the timeline clearer for our staff. However, this causes the double-full to be considered an "Upgrade" from a double-queen, which means I cannot move guests from a double-full room to a double-queen. I would like to request a separate "display order" and "upgrade order" variable in the system. Or, at the very least, allow me to move people to any category, and display whether the system considers it an "upgrade" or a "downgrade"
1 vote -
Status change to clean at checkin
Operations are complaining about the lack of housekeeping statuses, especially check in status. Optimal functionality would be "occupied" but maybe it could be solved by using clean status at check in?
The reason for this is that by keeping the space inspected, front office forget to check in reservations (ghost rooms) and they lose control over how many inspected spaces are available to sell to walk ins. For housekeeping it is the other way around - when check in makes room dirty they re-visit already cleaned rooms, disturbs guest etc.
6 votes -
Show guest names/references on the list of invoices
It is impossible to find a specific invoice if it is owned by a company with over 100 invoices attached. Guest names/references should show by default in the list.
4 votes -
2 votes
-
Adding a confirmation number
Now it is only possible to add a confirmation number in a reservation of there is an Travel Agency assigned. This option should always be available as many companies have there own confirmation number and cost centers they would like for us to add to a reservation, for it to be reflected on their bills/invoices.
These can change from booking to booking and therefore not possible to put this in the company profile.
Now there is a workaround by assigning a random OTA, then the bar appears you can fill in what you need and then delete the OTA. The…
6 votes -
Adjust legionella status with occupancy
The current functionality of the dirty (legionella) status is linked to the status of a room: if it's in clean or inspected for 7 days it switches to status dirty ( legionella). If the setting of rooms is: change status to dirty on check-out, then it is possible that if a check-in ( but not check-out) occurs somewhere within the 7 day window, the status of the room during the occupancy changes to dirty( legionella). This is incorrect. As the room is occupied the room should not go to legionella status, as it is used.
4 votes -
Add country to Excel rooming list
Excel rooming list must have a country field.
For statistics we need to fill in the country (not Nationality) in the customers profile. With large business groups it is easier, to fill this in the Excel rooming list, than to open every customers profile.29 votes -
.
We would like a percentage discount option to apply temporary discounts to certain open invoices or specific products.
1 vote -
Roominglist with phone number
Excel rooming list must have telephone number field.
Guest receives a text message by arrival with door code and room number. When the group is 50 people, it is important to be able to load the phone number in rooming list.5 votes -
Accounts Receivable Aging Chart/Management by Calendar month
It makes sense to me to flexibility in AR Management.
The 30 | 60 | 90 day industry standard seems to suit many hoteliers but is hard coded in most PMSs with AR Modules/functions.Some operators in Japan wish to manage and reconcile AR Accounts by calendar month. This is likely to be true elsewhere, given flexibility to do so.
2 votes -
Rate per occupancy per period
The customer want to be able to apply different value on Extra occupancy adjustment and age category on different period
. Example, the child and teen are not the same value on high and low season.3 votes -
Currently, Mews does not allow you to send an automated email before the customer's arrival to request a bank pre-authorization as a guaran
Currently, Mews does not allow sending an automated email before the guest's arrival to request a bank pre-authorization as a guarantee. It is currently possible to realize a pre-authorization but only on the amount of the reservation. So I want to realize a pre-authorization for the booking amount and add the deposit amount, for example 500 euros. Can you add this feature please?
3 votes -
Stay Restrictions - replicated to dependent rates
It would be fantastic if you could get the option to replicate stay restrictions on the base rate to all dependent rates.
I know that there is the possibility of applying restrictions to multiple rates simultaneously.
Some RMS's (Revenue Management systems) are playing with the idea of allowing you to send stay controls from the RMS. The only challenge is that they usually only allow mapping to one rate (your base rate), and hence any restrictions applied using your RMS will only apply to the base rate and not the dependent rates.
Slightly complexed.... the basic question is how to…
2 votes -
Removing guest from group
It should be possible to remove a guest from a group.
Cancelation and rebooking is not a logical process. The canceled booking stays forever in the group, doesn´t it?Shouldn´t be to hard to develop. ;-)
43 votes
- Don't see your idea?