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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2152 results found

  1. Currently, the system doesn't allow closing bills with more than 3,000 items.
    Properties have to rebate some items and then repost the revenue to another bill.

    2 votes

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  2. 4 votes

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  3. TechGlobal360 is one of the best seo company in gurgaon that provide best Digital services, which includes SEO, PPC, ORM , SMM, Web Design & Development. Visit now https://techglobal360.com/seo-company-gurugram

    2 votes

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  4. Y’a-t-il un rapport dans Mews qui nous permet de connaître sur une journée combien de check in et check out sont fait via les tablettes VS le nombre de check in et check out totale?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. When a guest makes a reservation the same date of arrival before 9am, Mews sends the template for check in online but then at 9am also the reminder email is sent. This means that the guest have two identical emails in the same day. So we would like that, for bookings made in the same date of arrival, the reminder is deactivated.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. Notre TO qui apparait sur Mews est parfois faussé car nous mettons des chambres en Hors d'usage pour "un problème technique". Le hors d'usage retire des quantités dans nos chambres disponibles ... se qui fausse du coup le TO comptablement. Car notre hôtel a toujours le même nombre de chambre construites.
    Et-il possible de créer deux TO : l'un se basant sur les chambres disponibles hors chambres misent hors d'usage (comme c'est le cas actuellement) et l'autre en se basant sur les chambres construites ?

    Car du coup nous sommes obligé d'utiliser la fonction "Usage interne" que ce soit pour…

    1 vote

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  7. Would be nice to be able to compare ADR, RevPar, Occupancy etc in single report

    3 votes

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  8. Is it possible to add a "Group by: Person Count" filter to both Reservation and Guest Inhouse Report?

    4 votes

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  9. Would it be possible to Also consider creating a capability within the existing Import File to identify "companions" within a reservation and upload such data into Mews? (Besides the Rooming List template).

    1 vote

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  10. In the check out report we can see a lot of details for the reservation but not the set departure time. It would be good to see the set departure time or have the check-out report sorted by departure time.

    1 vote

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  11. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. At the moment we have to calculate the average length of stay ourselves:
    https://help.mews.com/s/article/calculate-average-length-of-stay?language=en_US

    It is a quite simple KPI, can you add this to the standard reports?

    2 votes

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  13. Differentiate between group bookings (several rooms) and individual customers.

    Easier planning management

    13 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Easy communication of notes by department.
    A reception memo, a restaurant memo and a housekeeping memo.

    1 vote

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  15. 3 votes

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  16. IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. could you please look into the monthly timeline as currently not a viable option (actually, it is totally useless).
    you can only see bookings of 14+ nights - we need to see all of them
    you can not move bookings - we need to be able to do so
    for us, we don't necessarily need to see a full year, but anything of 3+ months would be acceptable

    2 votes

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  18. Option to add voice massages into the internal chat.

    People who speak multiple languages ​​cannot write all words. This way you can simply send a short message with less hassle

    3 votes

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  19. 1 vote

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    0 comments  ·  Other  ·  Admin →
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    2 votes

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