Mews Operations (PMS)

Mews Operations (PMS)

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  1. At the moment, when you look at the reservations on the Dashboard, the oldest bookings is displays in the top.

    It would be nice, if the newest bookings was showing at the top instead

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

  2. Add differents accounting categories with differents values for one stay product.
    Example : "Diner after check out" 130 €
    which includes 100€ in food, 20 in beverage 10%, 10 in beverage 20%

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  3. Zou handig zijn als er meer beveilinglagen zijn zodat niet iedereen vanaf huis kan inloggen

    English translation
    Would be useful if there were more security layers so that not everyone can log in from home

    1 vote

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    idea to upvote  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  4. Display future reservations on the dashboard in the reservations block. Currently you have to run a report choosing the booking date to find the next reservation. It would be very helpful to see who's coming next, even if it's in a few days.

    1 vote

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    1 comment  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    Thank you for sharing your feedback.

    It is currently possible to see all of your arrivals for the current day from the dashboard when you sign in. Selecting the arrivals donut opens the reservation overview report dashboard. From here, you will be able to select a date in order to see all of the reservations arriving in a simple and visual overview.

    If this does not cover your use case, please do let us know in the comment section.

  5. it would be good if certain words or phrases could be highlighted in a task or made to bold font so that it stands out in the message.
    Especially important as tasks can not be linked to an arrival or departure date or set up as a recurring task (i.e. every week on a monday)

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bonjour,

    Pouvons nous intégrer le champs numéro de chambre dans l'export de l'onglet facture?

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  7. Use case:
    - We have an internal tool, synchronized via API with MEWS. We have access to Reservations, Customers, etc.
    - In our internal tool, we identify one Reservation (id-id = X, property-id = Y). In same internal reservation page details, we want to include a link to open MEWS in that reservation details: https://www.mews.li/Commander/Reservation/Detail/X?property-id=Y

    1 vote

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. We have long term residential guests who stay with us through a partner provider and who each sign a contract before they arrive - it would be great to be able to attach a copy of the contract to the guest profile so we can refer to it quickly and easily.

    1 vote

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    released  ·  0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  9. Currently on the bill, when you bill as package the count will show "1x the total amount" of the product or service.
    This count should show breakdown of the fees and then in the total column there should be the total amount.
    ie. 1x100€ + 1x120€ + 1x100€ in the count and 320€ in the total.

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  10. I ve closed out say 1st January 2021. FO team still have amended a few existing bookings from 1st Feb to 1st January which is closed.
    Mews team said, restriction is only valid for new bookings...

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  11. We have groups that stay that there is no one owner (as it has been booked by someone else) however we need each individual to register, the system does not send the email automatically as there is no main contact, having a tick option to send to individuals on the profile as preregistration/billing.

    1 vote

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bills & Invoices has an option to search for company's open bills, but sometimes I wish I could exclude a company from the current list of open invoices view. For example, we know that Booking.com send us the money for the open bills, so excluding those invoices would help to have a better overview of the actual invoices.

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  13. We need to keep track of who made changes the property settings. Because we had a deletion of a space and we do not know who made these changes.
    So we have no track of the history on this space...and someone could have rented it without management knowledge.

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  14. Limited interface for customer service representatives to access and change guest data without access to all other features such as financial information.

    1 vote

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  15. Kindly create new article about Canceling Group reservation.
    Thank you

    1 vote

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    0 comments  ·  Operations  ·  Flag idea as inappropriate…  ·  Admin →
  16. specific for Lub d - Thailand, Philippines, Cambodia
    Do not allow check in, unless 100% of guest profile is completed

    1 vote

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  17. We´ve found this link informing that the NIF is mandatory for bill above 400EUR in Spain, but to use this situation the Bill should have two different templates and would turn more complicated for daily operations.
    https://help.mews.com/en/articles/4430685-closing-a-bill-above-400-eur-for-spanish-customers

    The request is to have a “Big Warning” when the operator tries to generate a Bill with an empty NIF. So the operator can intentionally decide if it is really desired to generate a Bill without NIF and avoid human error missing the NIF, because by default the NIF is empty even when the user fields are already filled by the system.
    Thanks

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Can we get a total rate production report instead of just individual ones.

    1 vote

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    0 comments  ·  Reports  ·  Flag idea as inappropriate…  ·  Admin →
  19. With Covid restrictions we know all our arriving guests are New Zealand nationals, we would like an option to add a region so we can see better where our guests are travelling from, this would help us to run targeted ad campaigns and up our guest numbers

    1 vote

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    0 comments  ·  Guest data  ·  Flag idea as inappropriate…  ·  Admin →
  20. when you close the till you have to enter a comma, I would like to see that you can also enter a period, for example 423.50

    1 vote

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    0 comments  ·  Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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