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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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1864 results found

  1. This will make it easier for companies with different reimbursement protocols to process bills.
    EG:
    TOTAL stay nights: - Net - Vat- Gross
    TOTAL F&B: Net-vat gross.

    1 vote

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  2. Duplicated reservations currently needs manual removal, to create automation to allow for bulk deletion of duplicated reservations.

    1 vote

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. this has happened since the change of company billing / error comes up as there are no public rates available despite voucher code having been added.
    only public rates are now showing when making a booking.

    please solve asap as it causes huge errors with rates and cancellation settings.

    1 vote

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  4. there seems to be an issue that the rates linked to vouchers are not showing up when making a booking.
    would you mind checking please.
    thanks

    1 vote

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  5. de optie om een Company Voucher in het boekingscherm in te vullen is door MEWS weggehaald. Nu kan er alleen nog Public Voucher genoteerd worden. Wij gebruiken veel Company Vouchers dus deze graag terugplaatsen

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. It would be nice if the detailed invoice/bill also has a total amount per Package. especially when you have several bookings on 1 invoice.

    Several travel agency's require this for their accounting. now we need to do this all manually.

    1 vote

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  7. We would like to have the possibility to edit the PDF, like adding fields such as "booking number", " group name" and so on.

    1 vote

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  8. Allow us to charge deposits on a per room per night basis.

    1 vote

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  9. Right now it is neccessary to select a employee to a Supervisor once at a time, but when there is a new supervisor, for example a duty- or hotelmanager, it is better to select all employees you want to move and move them all in one go. It takes a lot of time to move all housekeeping/FO/F&B to a new supervisor and it would be way easier to have control when you are able to select more employees all at once.

    1 vote

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  10. Ik zou graag een overzichtslijst willen hebben waarop ik kan zien welke kamers gekoppeld zijn/als groep geboekt hebben. Of een koppelteken bij deze kamers in de tijdlijn.
    Nu is het moeilijk om te zien of meerdere kamers bij elkaar horen. Dit is voor ons weer belangrijk om voor het diner of ontbijt te kijken hoeveel grote tafels we moeten indekken/hoeveel 4/6/8 persoons tafels we moeten indekken

    1 vote

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  11. allow mews clients to add specific origin codes, as local booking origin can differ.

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  12. Section to enter arrival date and then number of nights for long stays. Instead of working out what 31 nights would be for example and using the calendar. This would then display a list of rooms availble for the number of nights entered.

    1 vote

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  13. Pricing button on timeline that displays prices and packages available on that date instead of clicking through the + sign.

    1 vote

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  14. When pressing the new reservation button, the choice between individual reservation, block or quota booking with preset options should be available. It would be very helpful.

    1 vote

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  15. Due to the change that already closed invoices cannot be rewritten to company, it is mandatory that MEWS absolutely does not close any invoices automatically. Payments that are received directly after posting, for example, are posted directly against the product and the invoice is closed. Here I can not change the company address from now on. However, on this first invoice the tax statement is visible. If this invoice is charged back and recreated so that it is issued to the company, unfortunately the tax statement is missing here. MEWS is no longer allowed (at least in Germany) to automatically…

    1 vote

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  16. it should be possible for a user on "manager" level to determine and change the user types of the team members

    1 vote

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  17. It would be nice when notifications come in of new reservations, to be able to select them as read instead of clicking them one by one. It is important for our organization to check all reservations that are made online. Group reservations also come in regularly, now we have to click on all notifications one by one to mark it as read, then have to search again between the notifications where we left. If you could select the notifications and click as read, this would be easier.

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  18. When reviewing Invoices, there are collapsable sections for each added "Item" during the guest's stay.

    These sections should have subtotals for easy calculation and review.

    For example - when a guest wants to see how much they paid in the spa yesterday, I should not have to add up each treatment they took to give them the total.

    This wastes their time, and mine.

    1 vote

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  19. To be able to filter the reservation overview by "companion" for quicker navigation

    1 vote

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  20. Currently the Bill state only pulls in if it is open or closed.
    It would be good for this to be updated to pull through if the invoice has been sent.

    1 vote

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