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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2199 results found

  1. When you post a product to a bill you have the possibility to add a "note" that is shown on the product on the invoice. However, once posted, you can not add a note afterwards or edit the note. Then you have to remove the product and add it again to write a new note! It would be better if you could jut edit or add a note after the product is posted on the bill.

    3 votes

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  2. We often have groups staying on the basis of bed & breakfast for the first night and a package deal from the second night onwards.

    We would like to be able to indicate in one reservation cq room, per night, which rate or rate group should be used. So not the PRICE, but actually select a specific rate type.

    Now we have to make two separate reservations, which is very confusing for our Housekeeping and Front Office.

    3 votes

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  3. Es wäre sehr hilfreich, wenn man die Rechnungen einer Gruppe alle auf einmal markieren und auf eine Gesamtrechnung umbuchen könnte. Aktuell kann man nur alle RG durch einen Klick aufklappen, aber nicht alle Posten zusammen markieren, sondern muss jeden Posten einzeln anklicken. Gerade bei Tagungsgruppen ist dies sehr umständlich wenn es viele Zimmer sind.

    3 votes

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  4. It would be great if Mews had an option to separate buildings - I have several properties I have worked with that have multiple buildings (i.e. a barn, a house, an extension or two tower blocks all selling under one brand), and in some cases multiple financiers who need statistics on each building or multiple buildings with different aspects of accommodation splits etc, but setting this up for accounting is really difficult. MEWS already has a building number field in the settings for spaces; it would be great if we could just filter accounting reports based on the Building Number…

    3 votes

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  5. Currently, only Bill Counters have filters in the Bills & Invoices Report - We should consider the Credit Note Counters as well.

    3 votes

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  6. When Housekeeping posting minibar-products from Mews app it should be able to choose a default on responsible department so they don't have to fill it out every time

    3 votes

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  7. Bonjour, pouvez-vous SVP m'expliquer pourquoi les montants entre le rapport de réservation et le rapport des encaissements ne coïncide pas?

    3 votes

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  8. When creating a new reservation and you have multiple services to choose from, make the whole row for the service clickable, instead of just the "Select" button on the right.

    3 votes

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  9. If possible a dog icon would be very nice.
    So we could see in the timeline which guests/rooms have dogs. This would be helpful in case we have to mova a room (to another dog friendly room) . Also our staff from housekeeping could directly see which rooms have dogs. :)

    3 votes

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  10. Change the default printer from to pdf to a "real" printer to make it easier when printing a bill

    3 votes

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  11. Prioritize clean rooms in the Room Auto Assignment feature.

    3 votes

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  12. Create an automatic scheduled Reservation Report-link with specific filter on default. Just like the scheduled reports that we have today, but that we only receive an link / URL directly to the list in Mews. Also in a security perspective - that we don't have our guest's name sent to our emails everyday with all the booking information. It would be more secure to receive a link so you need to actually log in to Mews to have all the data.

    It is so much easier to handle the Reservation List directly in Mews, than operate with PDF.list's.

    3 votes

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  13. Ich fände es hilfreich, wenn über der Datumsleister auch eine Angabe der Kalenderwoche wäre.
    Auch beim Anlegen einer Buchung, wenn das Feld mit den Datumsangaben kommt, wäre es gut, wenn in klein und grau die KW daneben stünde.

    3 votes

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  14. Da die Rechnungen bei der Zahlungsmethode Überweisung auch auf Saldo"0" ausgestellt werden, rufen mich die Gäste an, ob die Rechnung bereits beglichen wurde. Zahlungsmethode "Überweisung" ist sehr klein geschrieben. Es wäre gut, wenn auf der Rechnung steht: Bitte überweisen Sie den Betrag bis zum..... . Das Saldo "0" kann weggelassen werden.

    3 votes

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  15. Hi there,

    I would like to ask if there is a possibility to work on a report in order to calculate the forecast for the coming months. I have been looking at both the ‘Manager Report’ as well as the ‘Reservations Report’, and unfortunately I can't find the way. Has anyone had the same question as me and found a way to work on it? Thanks in advance.

    Thank you in advance.

    Best,
    Asensio

    3 votes

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  16. Currently when you make a new reservation, the "public voucher" section lists all vouchers, even vouchers with expired "Reservation to" dates. I would like these expired vouchers to automatically hide if the validity date has expired so that we don't need to manage and delete old vouchers.

    3 votes

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  17. Wir würden gerne über eine gefilterte Menge an Gästen oder Interessenten individuelle EMails versenden. Diese Emails möchten wir als Vorlage abspeichern können.
    Es wäre toll, wenn es die Möglichkeit zur Erstellung von individuellen Anschreiben und Emails gäbe. Ein einfacher HTML-Editor wäre wundervoll.

    3 votes

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  18. Tourist taxes are included in the turnover of the accounting report, but they are not. This should be a separate item.

    3 votes

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  19. When users add a product, they can apply service charges that are mapped to the product group's accounting category. However, it should be possible to block this option because a product group can contain products with different VAT rates, and therefore different accounting categories. As a result, it is not possible to define an accounting category for service charges as the VAT rate cannot be known.

    3 votes

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  20. Es wäre hilfreich wenn in den Benachrichtigungen oder Aufgaben, Buchungen die über einen Channel Manager eingegangen sind angezeigt werden.

    3 votes

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