1864 results found
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Housekeeping room status - possibility to fil in the room status the day before
We would like to be able to fill in the housekeeping room status the day before. In case a housekeeping manager has a day off or starts later.
At the moment it is not possible, because if you click the date to day after they rooms will not been shown for this date as well, but still shows departures and stay overs from the day of today.2 votes -
Sponsoring as an external payment method
As a hotel, we offer our partners overnight stays as sponsorship for an event.
We would like to have this payment method among the external payment options.2 votes -
"commande ajoutée"
Bonjour il faudrait que l'on puisse customiser l'e-mail "commande ajoutée" afin de pouvoir faire figurer les conditions d'annulation du tarif au même titre qu'il est possible de le faire sur l'e-mail "confirmation de réservation" reçu par le client.
Merci2 votes -
Neue Reservierung - Verfügbarkeitsanzeige
If you want to enter a new reservation, all rate groups and rates appear in the availability display. However, the rate window is not wide enough to display all rates. You have to scroll all the way down to expand the display to the right.
I would like to see this bar for expanding the rate display above the rates window, ie below "rooms".
This would also make it easier to see how far to the right you have to drag to see the desired ratesWenn man eine neue Reservierung eingeben möchte, erscheinen in der Verfügbarkeitsanzeige alle Ratengruppen und…
2 votes -
Produktbeschreibung/ Kommunikation mit dem Gast
Es wäre toll, wenn man bei der wirklich super einfachen Buchungseingabe noch irgendwo die Möglichkeit hätte, eine kurze Notiz für den Gast hinzuzufügen. Wie zB.: Zimmer im Erdgeschoss oder Allergiker-Bettwäsche oder späte Anreise... Der Chat funktioniert ja zunächst nur von der Gastseite aus... Wenn bei uns ein Gast ein Zimmer im parterre oder barrierefrei wünscht, ist es nicht immer eine eigene Kategorie und es wäre hilfreich, auf ein vorheriges Telefonat oder einen Emailaustausch eingehen zu können. Also eine Art "Notizfeld"...
2 votes -
Demo Top Banner Color
Have you been scared you did a manipulation on production instead of demo? Especially when you started with Mews and everything you looked at was new to your eye? It happened to me a lot, and I thought the blue demo logo maybe isnt big enough... actually if the entire top banner was blue it would be so much easier to identify and remove all doubts about which environment we're working on (for us and for hotels too)!
2 votes -
Totaux par département
Serait il possible d'afficher un total pour chaque département sur les factures des clients.
Nous avons plusieurs départements sur les factures lors d'évènements et nous devons faire les totaux à la main et sur de grosses facture c'est un peut long.2 votes -
Past revenue
Det hadde vært fint å hatt muligheten til å filtrere account ledger på "past revenue" slik at man ikke får opp "future" og "checked" in også.
2 votes -
Remove/mark space on the allocation list when room is allocated to an employee
When allocating room numbers to employees it is not possible to see if a room is already allocated to another employee. Most days our houskeeping manager devides about 100 room, and its easy to miss that you have allready allcoted the room. It also dose that she acually prints out the list, marks the rooms on paper, and then allocate the rooms in MEWS operations.
Rooms should be marked/flaged when assigned to make it easier.
2 votes -
Increase occupancy after closing the bill
You should be able to make changes to a reservation after the bill has been closed. This would just create a new separate bill with the extra charge/credit.
2 votes -
Outlet charges before/after guest check-in/out
Charge the guest 12hrs +/- before check-in/out
2 votes -
Add ability to manager employee supervisor in MMP
Add ability to manager employee supervisor in MMP. This would be helpful for the new Mews University reporting, etc. currently it seems we still have to manage the supervisor settings at the property level. this makes it harder for managing corporate or multi property staff.
2 votes -
Make the daily exchange rate more visible
Good afternoon team Mews
Currently in mews we see that you handle a different exchange rate every day, can you help us to see this exchange rate reflected in the main panel of mews?Since currently the team has to be doing the manual calculations to know how much is the dollar exchange rate that is used every day, and this takes us time to be analyzing and taking out the exchange value of the dollar day by day.
I hope you can support me with this information in the part of the mews panel so that it is visible…
2 votes -
Allow Guest Count Change With Rebate
Some properties find it too restrictive not to be able to modify guest count once a rebate has been created and balanced in their PMS. Bills/invoices being legal documents are understandable - however if a rebate is created to correct bill details or items, the guest count should be considered as well.
2 votes -
Make product option 'offer to employee' visible in overview
In the overview of all the products we have in the additional and bookable services, I really miss a column that shows which products are visible for employees. Or a possibility to filter those products only.
Now I have to either enter each product to see if the option is selected or open a second screen as an employee to see what is visible.2 votes -
Show in order overview field the name of the staffmember who made the booking
Many details are visible in the overview field but for us a very important detail is who made the booking.
This person has the overview and does the follow up.
Now I have to go to "Action log" which is packed with all kinds of updates often irrelevant to the case and scroll all the way down to the bottom to find the name of the creator.
I need to know ASAP who made the booking so I know who to ask about the booking.
Thank you.2 votes -
Update Posting Journal format/information - more detailed
When pulling the "Gross Value" information, it would be great to have the Tax and Net Values pull into the report as well so only one report needs to be exported/run to determine what the net revenue and what the taxes were associated with each individual transaction. Right now I would have to run two separate reports to get this information and then manually match up the tax amounts with the net amounts to get the total amounts.
Also, when exporting this and reviewing, there is no easy way to create a pivot table with the items because the "ITEM"…
2 votes -
Percentage adjustment per day at dependent rates
we would like to provide varying discounts for different dates on dependent rates. Currently, we need to use a separate rate for each discount percentage we would like to offer. It would be much better if we could simply adjust the discount percentage directly in the dependent rate for each day.
2 votes -
kids icon in report
Add a unique icon for a third category of age so in reports, we can easily see the difference between the adults, the kids and the teenagers as for some products, teenagers pay same price as adults but for others they don't so we need this distinct category.
2 votes -
Reinstating a reservation
I would like to propose an enhancement to our reservation reinstatement feature that would greatly benefit our reception team and our guests. Currently, our system requires manually doing new reservations after a 12-hour period has elapsed. However, I suggest implementing an automatic process whereby upon reinstatement, the system adjusts the arrival date to the current day.
Consider a scenario where a guest's check-in date is scheduled for March 19th, with a check-out date of March 23rd. If the guest is a no-show on March 19th but arrives on March 20th, we aim to reinstate the reservation with the new check-in…
2 votes
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