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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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1864 results found

  1. hide ota rate category

    Hide dedicated OTA mapping rate categories from the reservation screen when only the external channel manager (Like Cubilis from Stardekk for example) has a use of them

    2 votes

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    1 comment  ·  Reservation management  ·  Admin →
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  2. Remove deleted products from reports

    Small one, but can we remove the deleted products from all product reports, this would make it easier for our operations team to pull reports and schedule them.

    Really it's about giving our teams the cleanest data possible, I know they can select or deselect the products – we have a lot of products that were created whilst we were setting up the property, that we really don't need.. and whilst they are deleted – they show up in this report.
    As there aren't any other key filters (eg Product Group) it's just messy and difficult for the operational team…

    2 votes

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    0 comments  ·  User management  ·  Admin →
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  3. Be able to issue bill with avrage nightly rate

    When issuing an invoice, it would make sense to be able to issue the invoice with the avrage nightly breakdown opposed to the actually nightly breakdown.

    For those working with dynamic pricing, the guest can recive a bill/invoice with each night a different price, but upon booking the booking engine breaks it down to an avrage rate leaving the guest confused.

    It is great it does this in the booking engine, but not ideal when issuing a bill.

    Cheers

    2 votes

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    0 comments  ·  Finance management  ·  Admin →
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  4. Reservation Report for specific days of the week

    It would be great to be able to pull a report to see figures for the past 3 months of Sundays only for example. Currently you can only pull a report for a set date range, not just set days.

    2 votes

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    0 comments  ·  Finance management  ·  Admin →
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  5. Create option to allocate reservations based on revenue

    Provide functionality for auto-allocation of bookings to units, in order to spread revenue income evenly across owners. Rather than Top-Down, Bottom-Up, or Random, taking prior YTD revenue consumed by unit in to account would help spread revenue evenly and keep owners happy (particularly w/ Condo-Hotel types where individuals own specific units and put them in rental pools)

    2 votes

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    1 comment  ·  Reservation management  ·  Admin →
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  6. Making it easier to delete rates

    When you try to delete a rate, it can be very frustrating to have to find out it is linked to your channel manager / has restrictions / linked to another rate / has a voucher....
    why not allow you tick boxes to do this whilst you are in the rate you want to delete?
    it took me about 5 minutes for something that should be able to be done in 30 seconds!

    2 votes

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    0 comments  ·  Revenue management  ·  Admin →
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  7. Set Availabilitys for individual rates

    It would help us with various issues if you could store availabilities for individual rates. For example in the restrictions.

    2 votes

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    1 comment  ·  Revenue management  ·  Admin →
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  8. AVAILABILITY BY DAY NOT HOUR

    Can you make a view for the timeline that is not by hour but by day only.
    Currently when checking availability you have to scroll past the actual date.
    EX: The timeline will show a space in the middle of the 15th that will make you think that the 15th is vacant but when you scroll past the 15th into the 16th you actually realize that the 15 is not vacant.

    2 votes

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    2 comments  ·  Reservation management  ·  Admin →
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  9. Keyboard shortcut for timeline zoom views

    I really liked the old timeline where you could zoom in and out using the mouse wheel.

    It's nice that you can scroll the timeline using the mouse wheel now.

    My suggestion would be:
    Holding the macOS Command or Option or Control key + mouse wheel --> you can zoom in and out on the timeline.

    Same with Windows, probably simply the Control key + mouse wheel.

    With this, zooming in and out would be much simpler than it is right now.

    2 votes

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    0 comments  ·  Reservation management  ·  Admin →
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  10. Products for channel manager charged per stay

    It would be very usefull for us to have a porduct categorie which is chagred per stay (for example on the first or last night) for channel managers.

    Kind regards
    Liv

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Show all preloaded deposits in accounting ledger

    Accounting Ledger should show all preloaded deposits from previous system so we see the full balance of deposits in the report for audit purposes.

    2 votes

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    0 comments  ·  Finance management  ·  Admin →
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  12. Total in reservation overview

    In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  13. Groups - Allow More Verbiage on Booking Link

    Add additional field to the availability block to communicate details on the booking link. Right now, guests with booking link cannot book pre and post dates. Guests using the link do not know that and get upset. If there was a field linked to the booking link, we could add a Welcome, specify block dates, and cut-off dates, along with who to contact to book outside of the block.

    2 votes

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    0 comments  ·  Group management  ·  Admin →
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  14. open items list

    filling in of the real payment date in

    <payments>, <external payments>

    so that the Accounting ledger report fits accounting and taxation principles on behalf of an adequate open items list

    2 votes

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    0 comments  ·  Finance management  ·  Admin →
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  15. extra bed item to be added automatically when the room is booked for 3

    extra bed in item to be added automatically when the room is booked for 3.
    Although we put in rate and room description that for the 3rd guest, extra £25 will be added for the extra bed, any prepaid rate plans debit the guest for the whole stay excluding the extra bed £25 per night. As a result, some guests refuse to pay the extra amount after having been debited.

    2 votes

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    0 comments  ·  Revenue management  ·  Admin →
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  16. Increase number of age categories to 5

    The number of age categories to be supported by Mews should be increased to 5

    2 votes

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    0 comments  ·  Revenue management  ·  Admin →
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  17. parking

    Bonjour, serait-il possible d'avoir une icône "parking" sur le profil du client dans le calendrier pour rapidement voir combien nous avons de lésa parking ?
    En effet, à ce jour, la gestion sur MEWS du parking n'est pas du tout lisible et pratique... Merci d'avance pour votre retour. Lucas

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  18. When issuing a new invoice after rebate - text rebate can be removed

    when issuing a "rebate" the text rebate is given on each item line (should not be neccessary if the document type is "credit memo" (see a separate idea).
    When issuing a new invoice after rebate, the text rebate shows twice on each item line - that should not be neccessary.

    2 votes

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    1 comment  ·  Finance management  ·  Admin →
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  19. Vouchers that can be used for same day bookings only

    Allow in restrictions the option to apply to same day bookings only. Right now you can only choose a 1 day restriction instead of same day.

    2 votes

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    0 comments  ·  Revenue management  ·  Admin →
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  20. Hide invoice counters

    Being able to hide invoice counters instead of deleting them

    2 votes

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