2152 results found
-
Show products
In the mews app, show the product items that are within the system so that housekeeping knows what to add, a bottle of champagne for example.
It would be even greater if we would have a setting per product to what we would like to show in the app. Breakfast for example would not be relevant to housekeeping.
6 votes -
Looking for an integrated report for Deposit Ledgers
Looking for an integrated report for Deposit Ledgers which includes the following information:-
1. Guest Name
2. Reservation ID
3. Arrival Date
4. Departure Date
5. Room No.
6. Reservation Type
7. Status (Reserved/Cancelled)
8. Last Paid On
9. Deposit Balance.As currently, we need to check deposits from Accounting Ledger from guest detailed information from Reservation Report, It is difficult to check manually for each guest. Kindly assist with this report.
6 votes -
Overridable price for service and product separately
Be able to restrict access to the price of the service for each additional service when the "Order only with products" option is ticked. For the moment, either all prices can be changed (Service and Products), or none. But when the receptionist adds a product and also adds an amount to the price of the service by mistake, it may create a billing issue, and so an accounting issue.
6 votes -
More flexibility with mail
Would be good to have possibility to send more personalised mails. For example, we organise a lot of pop up events (BBQ in summer, concerts, ...). People need to subscribe in advance.
Would be great to be able to send these kind of mails from MEWS.
What's differente compared to actual MEWS mail templates?
- content is different every month
- we should be able to choose ourselves when we do want to send this mail and when not (for example if we organise a BBQ next sunday, it should not be send to any other guests than those staying…6 votes -
Auto assign of housekeeping based on rules
The customer wants to auto assign or split HSKP tasks by the attendants automatically based on rules.
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
-
Linking room moves prior to guest arrival
When booking a reservation for a guest who will have several room moves during their stay, I would like the ability to link these reservations so it does not appear as if the guest is leaving and arriving when they are only changing rooms.
- If two reservations within a guests dashboard are linked and the consecutive reservation is within a 24 hour period then
- Don't count guest as departing
- Don't count guest as arriving
- Count guest as stay over
This is important for departments like the front desk, but also effect the guest in terms of confirmation emails. Otherwise the…
6 votes -
Payment Report Filtering by Department
When I am doing my audit, I am auditing by the department.
It would be very helpful to have the ability to filter the Payment Report by Department, such that I can audit specific sets of credit card receipts, cash transactions, etc.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Prices shown despite rate restrictions
It would be very helpful for us if it was possible for managers to display the prices for a price query / new booking despite rate restrictions (for example MLOS).
6 votes -
enable adding products to different booking engines
When adding a product, it is automatically added to all booking engines. However, we offer different products in different booking engines (for example for certain events or retreats). Please enable to add or delete products to certain booking engines or to restrict products from other booking engines or rates.
6 votes -
Language when creating a bill
When issuing a bill it would be more convenient when MEWS is automatically choosing the language that is assigned to the guest's profile
6 votes -
Possibility to disable 'check-out with unbalanced bill'
I would like to disable the option to 'check-out with an unbalanced bill' for some users.
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Cancellation email for OTAs reservations
send automatic cancellation emails to all reservations, including OTAs
6 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
calendar events easier to find on menu bar + notes to add
it is not always easy to find access to input calendar events. is there a way you are able to add it to the drop down menu for either rates or reservations, or even timeline.
the only way i find it now is through burger menu, settings, services and then click back at the top left corner on the name of the property. seems a bit weird.plus it would be great if their could be a note field so that reservations know what rate, minimum stay, etc should be offered on those days
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
timeline select multiple rooms
select multiple guest in timeline and able to make changes or move to defrent room/floor
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Rule-based Pricing for Rates
If occupancy is DROP DOWN (less than / greater than) the following percentage: DROP DOWN (5%, 10%, 15% etc) Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.
OR / AND
If time before start date is DROP DOWN (less than / greater than) the following TEXT BOX (Days, Hours). Then price DROP DOWN (increases / decreases) for MULTIPLE CHOICE (Room types) by the following SELECT (nominal value / percentage) enter value: TEXT BOX.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Improve Housekeeping reports
For me Mews is all about cutting the extra manual work and automatize as much as possible. Having this in mind and that on a daily basis we use Mews Commander religiously so the FO and the HSK team know which rooms are cleaned it would be amazing to understand without having to manually insert the staff names on the status report who is cleaning which rooms and how long they take.
Mews already stores all the information we need just does not have a way to push the data for analises.
This could cut the time we have to…
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Billfooter
Good evening, Can you please make an adjustment so that the billfooter actually appears at the bottom of the page? It looks so unprofessional.
Kind regards,
6 votesGreetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Monthly timeline needs to display ALL bookings
the monthly timeline is already a lot better to deal with long-stay enquiries, however, we have just oversold our property due to the fact that a short stay was not showing up on the monthly time line. we thought we had the full three months available when we didn't.
this is of course not acceptable meaning we are not able to use the monthly view.
may i suggest perhaps a weekly view? or just make the fields smaller (half or quarter their current width).6 votesThis functionality has been released in a limited scope (only bookings longer than 30 days are displayed). We are moving it to the backlog and will get back to it later.
-
Date on the billing screen
The billing screen does not show the dates on additional services postings, I have to click on preview all the time, and it's not clear when the guest stays long time to dispatch bills
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
-
Admin to control employee pictures
Admin to control employees profile picture, allow for the ability to enable/disable this function on employee level
6 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
- Don't see your idea?