2152 results found
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Multiple UserType and UserGroup in the Json data of key cutter integration
Being able to have multiple UserTypes and UserGroups would allow us to add common doors on rooms that require it. Right now only one of each is allowed per key cutter resulting in guests needing assistance to check in vs kiosk
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Show check in and check out dates in the principal screen of Accounting ledger
Show check in and check out dates in the principal screen of Accounting ledger. So you can see if the reservation that needs to be resolved is past, in house or future, without going inside any booking.
Or sort out the list by check out date instead of by surname.18 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Being able to post items in Zero
A lot of companies get different deductions for different services. In order to get full compensation for a stay with breakfast incl. and not being able to not have breakfast, an option to post items as 0.00 would be good
13 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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accounting classifications
In the accounting category classifications there are several "hard coded" classifications like Food and Beverage, Accommodation, .... etc.
For better classification it should be possible to add some free to fill in classifications.
At least the classification Food and Beverage should be split into Food, Beverage if free classifications aren't possible, because these are common used classifications.22 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Extended & Shorten stays report
There should be a report where we can extract the stays that have been shorten or extended in the reservations report
3 votes -
Passport scanner improvements
As most European Drivers Licencies are valid Identify documents, it would be helpful to first of all be able to scan them directly to MEWS and secondly that they count similarly to the Customer Profile statistics as a passport.
Second, the scanner does not recognise an expiry date in 2030 (and later) for Swiss ID cards, but always saves 1930 as expiry date.
Third, how come the passport scanner does not save the issue date?
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Delect companies in the Bills & Invoices overview
Would it be feasible to haven an option to exclude companies in the Bills & Invoices overview? You could have in addition to the search option an additional field with all the possible companies where you could deselect the companies who you know have already settled the bill, but that is not yet booked to system? For us for example Booking.com transfers the payment beginning of the month so these open bills are not really interested on our day-to-day accounting.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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group bookings
it is very annoying that when you search and choose a group, one of the bookings is ticked. if it is a large group, you are not always able to see which one and need to scroll down to unclick it before you are able to make any chances to other bookings. waste of time and also huge potential to make mistakes
3 votesReview of Mews Search starting and in exploration phase
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RATES visibility for internal use
When restrictions are in place (for example: minimal stay 2 nights) the internal user CANNOT see the rate on those given days. In fact when restrictions are in place the hotelier cannot see any of the rates. So when there is a WALK IN or a request the hotelier is flying blind. Therefore: even when restrictions are in place there should be an option that hoteliers or certain users can still see the rates of that day.
Example: no show and a walk in on a restricted day
Example: restriction on Saturday minimum stay 2 nights but a group of…27 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Cancel items/bookings on billing screen
It would be nice if we could cancel items/bookings on the billing screen by selecting and clicking on a cancel button. Now we have to book a negative item/booking, which is very cumbersome.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow transaction/service adjustment in the billing screen by ticking the service (instead of having to go via the Add Product section)
In the billing screen, please allow user to tick the item to correct/adjust and foresee and foresee and adjust/partial adjust button to do the correction in same screen.
Eg: a beer of €5 appears on invoice but was wrongly posted. Now, we need to go to add product, select the correct service (F&B 21%) and book negative amount.
This is not seamless and from experience, as operator needs to manually select in which service to adjust.
I see that the service or product selected for the adjustment is not always the same as the service/product that was initially posted. Eg.…
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow all links in MEWS to be opened in a new tab with a middle mouse click
All the Main Menu sections, all links within MEWS - please make them openable with the middle mouse click (new tab in the browser) - it's tedious to have to manually open a new instance of MEWS in another tab to be able to quickly view two sections side-by-side. Why are not all links and sections like this?
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Record multiple travel agencies for improved origin segmentation
When we receive bookings from destination management companies, the original source of the bookings often come from travel agents before they are sent to a destination mangement company and finally the PMS. In Mews, we are only able to view a single travel agency which means that we can only see the name of the destination management company; we are not able to see the name of the travel agencies that made the original bookings.
We would like our sales and marketing teams to have insights on the travel agencies that are making reservations.
2 votes -
Add several e-mails in one time
Make it possible to add several e-mails to a reservation in one time, instead of having to do it one by one
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Digital signature
Add digital signature to the registration card of the guest if the guest did this beforehand. Now when printing the filled in details are there, but not the signature.
9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow companions to become reservation owners from a rooming list import
When companions are added to large reservations e.g. 100 + from the rooming list identifying the names of the companions is very difficult in these large groups. If users expand the columns, it means that they have to do a large amount of scrolling to find guest information as simple as the guests name.
Allow users to select whether or not they would like companions to become reservation owners when they have been added from a rooming list.
12 votes -
automatically suggest company name at billing
When billing, would be nice if the company name, used in the reservation, is automatically suggested.
28 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Tip online Check-out
There should be a possibilty that guests can put a TIP when they're doing the online check-out.
11 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Individual Rounding
There should be a possibilty to round up rates as customors wish. As per example here in Switzerland the smallest coin is CHF 0.05. Some prices, e.g. set up with a percentage off the base rate, are shown as CHF 181.07
56 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Group seperate bookings under the same guest profile.
Right now to add bookings to the same 'group booking' you have to open the booking then click the '+ reservation' button. If you make a booking through the regular '+' icon that's always visible for example you can't send a confirmation with both bookings in the same email.
I'd like to have a function that simply allows you to couple or group bookings together to make this process easier.0 votes
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