Allow transaction/service adjustment in the billing screen by ticking the service (instead of having to go via the Add Product section)
In the billing screen, please allow user to tick the item to correct/adjust and foresee and foresee and adjust/partial adjust button to do the correction in same screen.
Eg: a beer of €5 appears on invoice but was wrongly posted. Now, we need to go to add product, select the correct service (F&B 21%) and book negative amount.
This is not seamless and from experience, as operator needs to manually select in which service to adjust.
I see that the service or product selected for the adjustment is not always the same as the service/product that was initially posted. Eg. Beer posted on room (F&B Beverage 21% VAT) but when adjusting F&B Beverage 6% is used. This creates accounting discrepancies.
Clicking the service should also help to make sure that the correction/adjustment for room charges considers the segment that the revenue was booked in.
For example, if a night was booked at EUR150 in the corporate segment, when making the adjustment today via the add product screen, there is no way to make an accommodation adjustment and attach a "segment" to the adjustment. This creates revenue data problems
By selecting the product to adjust, system would automatically adjust in the right service/product/accounting code and segment
Tom
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