876 results found
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Adapt room picture on Email template
When a guest receive a stay confirmation or proposal, it would be nice if the room picture is shown on it
16 votes -
Sending groups confirmations in one file
sending groups confirmation in one file after adding the guest names
16 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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History for messages
It would be nice to be able to email/share a thread with a guest when finished so that a guest e.g. has a proof of the conversation with an agent/property.
16 votes -
Icons for dietary needs
Create icons for food intolerances or allergies.
At the same time, breakfast list control should show up this information to the employees.16 votes -
16 votes
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Booking engine - products on extra page
Show products on separate page in booking engine
16 votesHey Mewsers, Good News! We started working on your feature request. Remember, keep up to date with our releases by checking out our release notes - https://releases.mews.com/en and come and visit our monthly webinars!
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Configure sender email address for each mail template
Have the ability configure different sender emails on the email template level.
For example -
Bill sent - sent from [email protected]
Confirmation - sent from [email protected]15 votes -
Error with Parent and Child Space Setup in Booking Engine
In the current Booking Engine, there is a confusing issue with how parent and child space categories are handled. Guests are able to select all beds (child spaces) within a dorm (parent space) and also select the dorm itself. However, when attempting to finalize the reservation, the system displays the following error:
"We're very sorry, the highlighted categories are not available for the selected dates. Please select another category to proceed with your booking."
This occurs because the system allows the selection of both parent and child spaces simultaneously, but fails validation only at the final step. This behavior is…
15 votes -
Staff kiosk check out mode with overall tip option
When showing an unbalanced invoice with all charges /items through that staff mode feature, it would be highly advantageous if guests had the option to add a tip—say 10%, 15%, or 20%—directly to the invoice. Once selected, the tip would be automatically added to the total bill.
15 votes -
Ability to filter space categories based on room capacity
When we decided to use Mews, a big point was the booking engines features. When searching for a room for 3 or 4 persons, only rooms having 3 or 4 beds where shown for booking.
Without telling anybody about the change, Mews now shows also rooms having pnly two beds and asked the guest to book more rooms. If a family wants to stay at our resort, the want a room/apartment having 3 or 4 beds, not 2 seperated apartments with 2 beds each. So please make it possible to change this. It's confusing for families 2 adults and 2…15 votesReview of Mews Search starting and in exploration phase
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Autofill for Mews booking engine
I realised that the Mews booking engine does not use labels for the form (first name, last name, email address, ...). Autofill won't work properly.
Most browsers support autofill and I think Mews should make use of that. It will bring more convenience for guests.
You can find more information on this topic here: https://web.dev/learn/forms/autofill/
15 votes -
Show more than one rate per rate group
Please make it possible to show more rates than only 1 rate per rate group in the booking engine. We have multiple rates (packages) per rate group. if we need to give all the rate's a rate group than we need to make over 25 rate groups. this will then be extremely difficult to handle for the employees as they have to go trough a large list.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Hotel logo favicon on MEWS distributor
Hey team,
It would be great if we can upload our own favicon on the MEWS distributor links.
In this way users better understand they are on the hotels brand website.
And it will help for Google Hotel Search; currently the hotels show with a green generic logo.
There is the option to request your own logo however following Google’s guidelines the favicon must match the final url:Must match the favicon or artwork on the advertiser’s final URL:
15 votesReview of Mews Search starting and in exploration phase
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Show reservation status in Mews Guest Portal
Show whether a reservation is in an optional or inquired state in Mews Guest Portal as it can be confusing for the guest.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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recognize returning guest if he books by different OTA
It would be very helpful if the system recognize a returning guest also by s passport number , date of birth and name , if he often books with different travel agencies.
15 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Guest can access bill in Navigator
The Navigator should have a feature that will allow current guests to have live access to their bill, not just during the online checkout.
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Automated Booking-modification emails
We need to send automated booking-modification emails triggered based on data updates that may affect the stay cost: dates, rates, room types, number of adults, children... and for which the subject is clearly mentioned as a Modification confirmation email
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Attach vouchers to customer profile
They want to have personalised vouchers attached to the customer and not the rate. So they could make an individual code that will give special prices for the rates or products for the specific customer
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Booker to preview reservations in Guest Portal
It is strange that "Bookers" are not able to perform 'Confirm' or 'Cancel' actions on an Optional booking as a Booker has generally been tasked with the full flow of creating / updating reservations
15 votes -
15 votes
Hello Mewsers,
We are currently working on expanding segmentation reporting in Mews.
Soon you will be able to “group by” booking source which will show you the original source a reservation was created in before it is passed to the the channel manager, and finally Mews.
Keep eye on our release notes page for more updates.
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