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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to billing. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.


Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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1833 results found

  1. I would like to be able to set my own name for the restrictions that would be visible to the reservations team when they are booking a reservation and want to check on why they are seeing a room as restricted.

    2 votes

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  2. 2 votes

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  3. PURO Hotels need to enable new source for CURRENCY EXCHANGES, they need to work with both EUR and PZL but the source for the exchange rate between these 2 currencies needs to be POLISH NATIONAL BANK, this is not an option right now on the actual integration
    Customer would also be happy if we can create endpoint to manually update the Exchange rate via API

    2 votes

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  4. Currently set to cheapest in the category which you may not wish to offer unless validated nor is it inline with default rate setup

    2 votes

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  5. IDeas Integration on group blocks - Mews currently doesn't connect to Ideas to share group block updates to adjust revenue strategies

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  6. Melzer Kassen integration missing

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. Hi,

    Can I in some way send an invoice to two receiver without write tha address manually.

    As default there is just the companys address. But I would like to add an address to our finance department as default as well so I do not have to write it manually every time I will send an invoice.

    Thanks in advance

    2 votes

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  8. The onboarding manager should stick with the project for 6month to a year and not 5 days after going live. We are a new hotel and did not have reservation prior to going live. now that we are live several questions arise and there is no direct number to contact. I have read the help articles but still do not get a clear answer from them. I have submitted the question through contact us and still have not gotten answers. If there is a number to call direct when it is an urgent need that would be more helpful.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  9. Hide dedicated OTA mapping rate categories from the reservation screen when only the external channel manager (Like Cubilis from Stardekk for example) has a use of them

    2 votes

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  10. Small one, but can we remove the deleted products from all product reports, this would make it easier for our operations team to pull reports and schedule them.

    Really it's about giving our teams the cleanest data possible, I know they can select or deselect the products – we have a lot of products that were created whilst we were setting up the property, that we really don't need.. and whilst they are deleted – they show up in this report.
    As there aren't any other key filters (eg Product Group) it's just messy and difficult for the operational team…

    2 votes

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  11. When issuing an invoice, it would make sense to be able to issue the invoice with the avrage nightly breakdown opposed to the actually nightly breakdown.

    For those working with dynamic pricing, the guest can recive a bill/invoice with each night a different price, but upon booking the booking engine breaks it down to an avrage rate leaving the guest confused.

    It is great it does this in the booking engine, but not ideal when issuing a bill.

    Cheers

    2 votes

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  12. It would be great to be able to pull a report to see figures for the past 3 months of Sundays only for example. Currently you can only pull a report for a set date range, not just set days.

    2 votes

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  13. Provide functionality for auto-allocation of bookings to units, in order to spread revenue income evenly across owners. Rather than Top-Down, Bottom-Up, or Random, taking prior YTD revenue consumed by unit in to account would help spread revenue evenly and keep owners happy (particularly w/ Condo-Hotel types where individuals own specific units and put them in rental pools)

    2 votes

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  14. When you try to delete a rate, it can be very frustrating to have to find out it is linked to your channel manager / has restrictions / linked to another rate / has a voucher....
    why not allow you tick boxes to do this whilst you are in the rate you want to delete?
    it took me about 5 minutes for something that should be able to be done in 30 seconds!

    2 votes

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  15. It would help us with various issues if you could store availabilities for individual rates. For example in the restrictions.

    2 votes

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  16. Can you make a view for the timeline that is not by hour but by day only.
    Currently when checking availability you have to scroll past the actual date.
    EX: The timeline will show a space in the middle of the 15th that will make you think that the 15th is vacant but when you scroll past the 15th into the 16th you actually realize that the 15 is not vacant.

    2 votes

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  17. I really liked the old timeline where you could zoom in and out using the mouse wheel.

    It's nice that you can scroll the timeline using the mouse wheel now.

    My suggestion would be:
    Holding the macOS Command or Option or Control key + mouse wheel --> you can zoom in and out on the timeline.

    Same with Windows, probably simply the Control key + mouse wheel.

    With this, zooming in and out would be much simpler than it is right now.

    2 votes

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  18. It would be very usefull for us to have a porduct categorie which is chagred per stay (for example on the first or last night) for channel managers.

    Kind regards
    Liv

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Accounting Ledger should show all preloaded deposits from previous system so we see the full balance of deposits in the report for audit purposes.

    2 votes

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  20. In the statistics view in the reservation overview, a total sum would be wonderful. So you have to calculate it manually

    2 votes

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    1 comment  ·  Other  ·  Admin →
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