2178 results found
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Out of Order rooms not deducted from room inventory when calculating the Occupancy rate
It would be nice to have the option in the set up to choose to deduct or not the rooms Out of Order from the inventory when calculating the Occupancy rate
Thank you4 votes -
fonction « No post » existe sur Mews afin d’empêcher le POS d’envoyer sur un profil client.
Créer fonction « No post » sur Mews afin d’empêcher le POS (Bizzon) d’envoyer sur des factures sur un profil client.
4 votes -
Filter by user name the product journal report
In order for the colleagues to check their postings (charges, rebates, payments), could it be possible to add a filter in the posting journal report to short it by user log/name? Therefore, each employee could print his activity report, check one by one the lines and postings corresponding to his codes, and correct mistakes if observed.
4 votes -
Can't "unallocate" a provisional booking?
We are trying to remove the unit number from a provisional booking but don't seem to be able to do so. this is something you are able to do with a confirmed booking. any chance this feature can be enabled for optional bookings too?
thanks4 votes -
Add another default response when a room cannot be booked for one night but is available for multiople nights
Frequently a guest may be searching for a one night stay and if no one night stay options are available for room the default response in Mews is "the room is not available". It would be more accurate to respond that "the room is only available for 2-nights, 3-nights, etc" The guest would at least know there is option to stay if they opt for more nights but the current default response implies that there is no availability and if they had known there was option for multiple nights it is possible they would book the room.
4 votesReview of Mews Search starting and in exploration phase
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PDF Formatting of Accounting reports
Add row formatting in PDFs generated by MEWS. Shading of the rows would be nice or/and make the lines between the rows visible in the printed version.
4 votes -
Google Adwords Conversion
Provide clear guidance in the Help Centre on:
a) how to implement the new Google Analytics GA4 measurement in the Mews Booking Engine using Tag Manager
and b) how to implement Google Adwords Conversion Tracking in the Mews Booking Engine using Tag Manager
4 votes -
product dynamic pricing to show on product overview screen
It is a great feature that we can set dynamic pricing but on the product overview screen there is no indication that a price has been overridden, making this impossible to track and monitor.
4 votes -
viewing cancellations for arrival date
To be able to view cancellations based on their arrival date instead of cancellation date.
4 votes -
Override dynamic rates
Same idea here as what we can do with static rates.
I.e. If we have a company rate that has 10 % off BAR. For next year they contract 15%.
We have to wait until the date that the new contract starts and change the "Relative Adjustment" instead of being proactive and set the price beforehand with an override.
This makes it bad for the customer as well cause they might want to book in advance but still get the old contract rate even tho they have a new rate coming up in just a couple of days.
4 votes -
reserve a room for 0 guests
Please allow reservations for 0 guests.
Sometimes groups need extra rooms during the day for acitivities, however no guests are staying in those rooms. Therefore we would need to set the amount of guests to 0.Currently we have to use 'House Use' and post charges manually. However, this is incorrect for reporting purposes.
4 votes -
Option to add produt rules on travel agency
Give also an option to add product rules on Travel Agency level. Due contract or other reasons we need to apply some rules to specific Travel Agency which could not be distinguished by creating a separate rate plan. With this option even a rate plan is shared or booked by multiple Travel Agencies but a product will only be added to that specific Travel Agency.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Payment method on confirmation and visible on reservation screen.
We are missing the feature in reservations to quickly see payment method.
We would like to request an option or tick-box with:Payment type:
1. Upon arrival by cash or card.
2. Roomnight, breakfast and citytax on account.
3. All costs on account.
4. Package via voucher, citytax and extra’s upon departure by cash or card.It is intended for check-in and for on the confirmation to the guest.
We have a lot of business guests during the week, some need to pay themselves and some go on account to the company.With check-in the receptionist should with a glance…
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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How to discount a specific day in the week using restrictions
By now, Mews restrictions do not allow to set a specific day of the week you want to exclude. If you wish to make a % discount on Sunday night for example, you will have to close all other days on your restriction but travelers will not be able to book several nights including Sunday night. Very bad if you are looking to maximize length of stay and want to compensate those staying on Sunday.
Mews team, please keep improving restrictions to allow us to combine various setups, it is so important! Thanks4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Blocks for nested spaces & parent rooms
When creating a block and adding a "pod in a room" does not properly reduce the room pods available, looks like there is an issue with parent rooms. For example, if you hold an 8 pods in a 8 pod room, the 8 pod rooms appears as available online and in the system.
This means that at the moment we can get overbookings if we do not load it as, , 8 pods in an 8 pod room AND one 8 pod room.
We need the parent rooms to be fixed, currently we are loading the blocks and series as…
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Display weather in the system
Integrate to weather channels and display in the system
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Extra Origin Option : Walk-In
When creating a reservation the option "In Person" is too limited for us. We have quite a high number of reservations that are made at the desk for a future stay. Therefore we cannot see the difference between reservations made in advance and "Walk-Ins".
Here an extra option: Walk-In would provide extra reporting and analysis opportunities.
4 votes -
Negative bills should automatically post as a credit note
If the total of a bill is a negative number it should automatically be raised as a credit note instead of an invoice. We should not have to manually select that it is a credit note.
4 votesGreetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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highlight entire booking in specific color when room is ready
Ready colours for check-in highlight the entire box of the booking so there is confidence from the team that the room is ready.
4 votes -
Add extra tab in Reservation Overview report for early check-in
Check-in Queue. If a guest arrives but the room is not ready, there should be a function that we can check-in to show they are in the building awaiting on the room.
4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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