2178 results found
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Accountling ledger, bonus withdrawl
I like that bonus points are added to the accounting ledger. But I would very much like it to be updated so that these come chronologically by date. There will be a lot of scrolling to find the way when something is written there, you have not paid off because it is no longer shown on the guest's bill directly.
1 vote -
bevestiging
De reserveringsbevestigingen voor groepen, meer dan 5 kamers, zijn er onoverzichtelijk. Hiervoor wordt een PDF-bestand toegevoegd, maar dat is nog ingewikkelder voor de gasten om te lezen en begrijpen. Kunnen hier aanpassingen in gedaan worden?
1 vote -
Availability
The Availability screen should display rates per room categoriy according to selected rate plan.
1 vote -
Provide an option to move or remove the chatbot bubble
The chatbot bubble is static at the bottom left corner of the screen. It blocks access to anything that I have to click on that very same spot! Please make an option to move this bubble.
1 vote -
It would be helpful if MEWS receipt could be updated after the guest have checked in.
We have got request from our customers that we would be possible to update the company information after the guest have checked in. They perceive that the system is inflexible in that way.
Quote: Must be a weird system where a hotel cannot add billing information...
1 vote -
1 vote
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[BUG] Cancellation fee rebate
The rebate on the cancellation fee option in stay settings is not assigned to the cancellation fee category, but to the stay category if "Additional expense rebate" is not set.
1 vote -
Better overview
We desperately need a better overview of how many rooms are in use in each category.
Almost like the timeline but adjusted. Preferably something along the lines of: the hotel has 20 standard rooms, 12 are being used today.
1 vote -
Option to make comments from company profiles or rate codes visible for reservations
It would be nice to have an option that comments from rate codes, profiles or even blocks are inherited to the reservations.
1 vote -
Custom Links at Dashboard
It would be great if you can put your custom links as shortcuts at dashboard
1 vote -
Date suggestion on WBE adapted after minimum stay restrictions
Current situation: E.g. If a guest selects the dates for a 3 night stay and we have restrictions with minim. 4 nights, the dates suggested by the WBE are often not even close to the dates the guest had in min.
Suggestion for solution: The WBE instead suggests an additional night to the guest, so e.g. Guest search for accommodation 21-24th of March where the minimum stay is 4 nights, WBE then suggests 20-24th of March OR 21-25th of March.
That way the guest doesn't think we are fully booked and understands the minimum stay better. Now it only says…
1 vote -
1 vote
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Printing out remaining arrivals
So, we make a daily export of the remaining guest arrivals as a back-up or for other departments. As of now, it's only possible to create an export of the entire day's arrivals. It would be great to have a function that allows you to create an export of the guests yet to arrive, i.e. from now til end of day.
1 vote -
Being able to issue an invoice - without closing the bill in Mews
I know this was brought up before
Many Companies will not pay a proforma or a bill preview - we need to issue an invoice but without closing the bill.
Why? Sometimes groups are still in house - sometimes we are asking for prepayment
1 vote -
Kiosk
Y’a-t-il un rapport dans Mews qui nous permet de connaître sur une journée combien de check in et check out sont fait via les tablettes VS le nombre de check in et check out totale?
1 vote -
Reminder online check out
When a guest makes a reservation the same date of arrival before 9am, Mews sends the template for check in online but then at 9am also the reminder email is sent. This means that the guest have two identical emails in the same day. So we would like that, for bookings made in the same date of arrival, the reminder is deactivated.
1 vote -
TO: deux TO disponibles sur le rapport de gestion
Notre TO qui apparait sur Mews est parfois faussé car nous mettons des chambres en Hors d'usage pour "un problème technique". Le hors d'usage retire des quantités dans nos chambres disponibles ... se qui fausse du coup le TO comptablement. Car notre hôtel a toujours le même nombre de chambre construites.
Et-il possible de créer deux TO : l'un se basant sur les chambres disponibles hors chambres misent hors d'usage (comme c'est le cas actuellement) et l'autre en se basant sur les chambres construites ?Car du coup nous sommes obligé d'utiliser la fonction "Usage interne" que ce soit pour…
1 vote -
Import Companions via Import File
Would it be possible to Also consider creating a capability within the existing Import File to identify "companions" within a reservation and upload such data into Mews? (Besides the Rooming List template).
1 vote -
Show departure time in check out report
In the check out report we can see a lot of details for the reservation but not the set departure time. It would be good to see the set departure time or have the check-out report sorted by departure time.
1 vote -
1 vote
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