2189 results found
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Notification when moving a reservation with pet to a pet-free space
Er moet een melding/pop-up komen als je een reservering met hond/huisdier verschuift naar een huisdiervrije accommodatie/kamer.
1 vote -
A separate mail template for proforma invoice
Having a separate mail template for proformas would be useful as the information in the email with proforma attached differs from that of with a regular bill/invoice attached.
1 vote -
A filter on allocated spaces to housekeeping, that filter out already assigned spaces
A filter on allocated spaces to housekeeping, that filter out already assigned spaces. With the one we have now, you can assign the same room to more employeed by a mistake.
1 vote -
space feature display
Within "Space configuration" page, I would like the list of space features to be displaying short names and also not listed in new line for each features, but have them in all 1 single line (wrap within the column) to save some space.
1 vote -
Exporting users in operational Mews
Good evening Mews team
I request your support to enable the option to export the users created in operational mews, because when you want to perform an audit you have to be copying the data manually 1 to 1 and that makes it tedious.
The data that the users have is required to be exported in a complete way to be able to have it at hand when required.
NOTE: I have already performed and reviewed the steps having the admin of mews university and it does not give me this option, therefore I request the enabling.
Greetings.
1 vote -
Add tokens to custom links
We would like to block the option of adding a Token to a Custom Link - we use the custom Links for passer by's, and would like to block the option of adding a token to this "paymaster" to avoid it to be changed at a later stage.
1 vote -
analysis by room typology
When I import into Mews Analytics the information from up to two years ago from the previous PMS, the template provided by Mews does not allow me to differentiate by type of room or flat. Therefore, it will never provide me with the ADR, occupancy or total revenue data by type of room/apartment. It would be very convenient to modify this in order to have a fully detailed history.
1 vote -
Name scheduled report excel sheets
Hi,
Even though we can name the schedule, we receive the report with its standard name: Accounting Report - Reservation Report....
This creates confusion as we use the same report with different filters every day, but both are named the same...
Could it be arranged that the report (excel sheet) inherits the name of the schedule?Thanks
1 vote -
Once Nights are Rebated, The Date of the Nights are not on the " Additional Expense Night Items"
The problem is on the open bills after rebates. The night items do not show the dates of the nights. However, when you close or preview the bill, the dates are visible.
This causes some problems in case the bills require splitting of different nights. As the way the night items are ordered on the preview is also not how it is ordered on the Mews open bill.
Current fix is to move the items around and preview multiple times until the receptionists get it right. This is a time-consuming task. If the dates are already there, there is no…
1 vote -
added items on bill not shown as package
Manually added items on the bill now show in the package. We always have to open the package in the billing to see, if the guest as any extras to the original booking. This is really confusing because we can't even see if the item was already booked with the original booking or added later.
Before it was easier: we could show the guest the amount of the package booked and below all extra items were displayed.
1 vote -
Dropdown product list in the "items" tab is displaying wrong price as product is selected before the consumption date
The dropdown product checklist in the "Items" tab of a reservation currently displays product prices based on the assumption that consumption will occur on the first day of the reservation. However, some products have variable pricing depending on the day of the week. As a result, the displayed price reflects the price applicable on the reservation's start date rather than the actual consumption date. This discrepancy may cause confusion for staff, as the price shown in the dropdown may not always be accurate.
1 vote -
Adaptation of Vouchers for Agencies and Companies
We work with several companies and agencies, and we need to adjust the vouchers according to the specific conditions of each reservation. Currently, some companies pay by bank transfer, and we must adapt our documents accordingly.
Specific Requirements:
…Voucher Customization: Ability to dynamically modify the information displayed on the voucher based on the agreement with the client. Configuration Options: Do not include an email address. Do not store a credit card in the client's file; it should only be linked to the agency. If clients make additional purchases, the agency’s credit card will be charged. This is a major issue1 vote -
Forecast
Dear MEWS Team,
We would like to give you our feedback on the subject of reports. We have already discussed this issue with our contact person at MEWS, and apparently the reports we want to / can pull are a bit limited. So I am happy to share our feedback here and we hope it will soon be resolved and ready to help other hotels:
We need the report or reports to work in the following topics:
- Revenue Conversion --> General and individually (per person)
- Lead Conversion --> General and individually (per person)
- Lead per hour --> General and individually…
1 vote -
Easier search through products
Hi Mewsers,
When searching through the product list I would find it very useful to be able to either filter or have it easy visible which products we are offering on our booking engine / guest portal.
This because we have some products in the list 2 or 3 time because of the way they are charged (once / per night etc. etc.).1 vote -
Ability to add an extra bed adjustment per space category and specific dates
It would be useful if we could set a different price for the extra bed adjustment based on the room category (without having to create different rates for it). Additionally, we would like to be able to set different prices depending on the time of the year (example: extra bed in low season can be cheaper than extra bed in high season).
1 vote -
Confirmation mode ("do not send" and "send") for booking confirmation and quotation
we've noticed that when creating a reservation manualy from the PMS, on the “Details” page, the confirmation mode defaults is “Do not send”. By changing the reservation status (to Requested or Optional) or even back to Confirmed, the confirmation mode automatically changes from “Do not send” to “Send”. This can be a source of error if the person making the reservation doesn't notice it. I think it would be preferable for the confirmation mode to default to “Do not send”, and for the person making the reservation to change it manually if necessary.
what do you think?1 vote -
Simpler method for adding notes to a bill before issuing an invoice
Find an easier way to add notes to a bill. Such as billing info. To be able to add this information and save it before issuing the invoice. For example if the name of the bill can appear on the top of the invoice
1 vote -
New report to see lead time
I would like a report that can show me; arrival date, lead time for the arrival date with either a travel agent profile, company or source for the booking and rate for the booking could be rate code. This report should be possible to pull for a year, month per day. I know I can use reservation report, but I still need to put it in a excel sheet and then make my own pivo.
1 vote -
Reservation Report - Showing 0 in Rate & Total Amount for prepaid reservations
The Reservation Report shows 0 EU/SEK/NOK in Rate if a reservation is prepaid. This makes it harder to calculate reservation amounts in an exported version of the Reservation Report. The Rate should not be 0 no matter if the reservation is paid or not.
1 vote -
Channel Manager adjustment per night option instead of the total reservation price
The ability to add a per night channel manager adjustment in the TA contracts instead of it only being added to the total reservation price.
1 vote
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