2178 results found
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Different space setting for hostels
As for hostel, it would be great to have each bed counted as 1 space, so that total space amount reflects the exact amount of beds.
We have an option to book the whole room, but also single beds in dormitory.
Currently, every room and every bed counts as 1 space.
It is confusing as for now 8-beds dormitory is counted as 9 spaces (8 beds as 8 spaces + the whole room as a separate space)!Furthermore, changing the dorm status (dirty->clean->inspected) does not affect the status of beds, we have change the status of every single bed one…
6 votesHello from the Mews product team!
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Link tasks to arrival / departure date
Task linked to arrival / departure date - ensure you are able to link a task to a specific event in the reservation like the departure date; meaning that if the departure date changes, so thus the task. Ideally, you should also be able to set a plus or minus days for this link (i.e. check one day prior to departure if guest has returned the DVD player)
45 votesHello from the Mews product team,
Thank you for your suggestion, we have updated the title of your request to " Link tasks to arrival / departure date" so that it is easy to understand and search for other members of the Mews community. Your request has also been updated as one to be upvoted by the Mews Community.
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changing rate
Able to change rate in existing reservation for future dates - currently this is not possible when an invoice has been raised and you are obliged to split the reservation. for long stays this is a nightmare and distorts the arrival/departure figures plus confuses housekeeping
9 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Free night Offer automated
Applying automatically a Free night (zero rate /100% OFF) on a specific night. Option to be used for Free night Promotions ( Example Stay 4 nights Pay 3) Setup either in the Rate code, restriction or Product.
21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Automatic Payments
In the case where there are long term guests that wish to pay weekly. You can have a card saved in their profile and charge weekly accordingly.
This would help alot with hostels who have staff working in the area for long periods at a time.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Past Restrictions Report
Being able to run a report on all restrictions whether currently in place or historic / deleted would be useful to be able to see which team member placed a restriction, when it was placed for and which rate plan would be useful for when pulling together a case study where you need to show the historic data.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Manager Report - Scheduling a clean PDF that matches on-screen formatting
We would like to schedule an export of the Manager Report for our Directors.
However, the only option is to export to a spreadsheet. Ideally they need to see a clean PDF version with the same simple formatting that we can see on the MEWs page.
i.e. can we please have an export format in PDF for the Manager Report, that matches the same onscreen formatting in MEWS, which we can schedule to send automatically to a selected Export Target?
24 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Make customer Icon visible on Commander APP
This way houskeeper can see if its VIP or problematic guest or Birthday
20 votesHello Mewsers!
Thank you for the suggestion. We have updated the status of your request to an idea to be upvoted by the Mews Community.
If you have more information about this request, please feel free to share it in the comments below.
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Add the Note of booking to command email sent with new command
Hello Mewsers,
Would be awesome to add the note part of the booking in the automatic email sent for each new command.
Thanks !
10 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Ability to pull revenues for products by space, and space category
Pull revenues for products by space, and space catagories
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Naming stay restrictions
Right now, going through each stay restrictions requires your read each specific variable. However, just each restriction should be able to be named so that we can quickly figure out what each one does by title instead of reading through each variable.
62 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Daily Outstanding Balance Report
At the moment there is no way to check Outstanding Balances in a report format for a particular day.
Having a daily or 'period wise' Outstanding Balance Report will help front desk receptionist and supervisors to monitor payments for check in/ check out guests with ease and not miss out a guest who has not paid.
A status with a green 'tick' can also be placed on the reservation on the timeline to visually help front desk agents to point out which reservation has a pending balance if any.
41 votes -
edit user account name or email address
User management enhancements so we can edit a username / name / email address. Best described by my help request / use case to Mews Support....
Is there an easy way for Mews support to rename a user and/or email address? We have a user who histrorically used the reservations@ email with almost all permissions as they were very senior. They now use a personal work email address and the reservations email needs to have permissions downgraded and name changed. It seems i have to delete both and recreate but the original user has 30+ housekeeping and other staff as…
14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Excel export of product report with accounting categories
It would be easy to be able to draw an excel file / overview of all the created products with their accounting categories.
8 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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group picked
There is no picked vs. unpicked status within confirmed group reservations.
This is a pain when creating your forecasts, and predicting your unexpected wash of a group block.
Hard to communicate to management.21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Store & search for proforma invoices in Mews
Actually you can create a proforma invoice and print it as PDF, but it is not stored in Mews. So, if you like to find it weeks later, there is no chance. E.g. if you like to know on which guest you have created it.
121 votesReview of Mews Search starting and in exploration phase
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Mark a bill/invoice as paid e.g. via external payment after searching it with invoice number or company name
At the moment you can also mark an open invoice as paid e.g. via external payment / wire transfer, if knowing in searching for the guest. On the bank account you see normally the invoice number and/or the company. But after searching for invoice number and/or the company you will find the bill, but cannot mark the payment. So doubled work to do :(
12 votesReview of Mews Search starting and in exploration phase
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Select multiple reservations
It would be easy to select multiple reservation when checking-in or changing room number. For instance, if you have multiple rooms in a basic category and you want to give them all an upgrade (however separate reservations), it would be nice to have an easy way to select them all and drag to a different category. Moreover, When checking in rooms who are not merged together, however do arrive together, it would be easy if you could all check them in at once.
15 votesHello,
Thank you for the feedback, we have updated this feature as one to be upvoted.
Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.
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Preauthorizations
Be able to see which online check-in reservations have been preauthorized on Reservations report/overview without having to check it on Payments page.
63 votes -
Optional bookings - released status ( and not cancelled)
When making optional bookings, this means we are holding a room/rooms but the booking is not confirmed.
If this bookings is never confirmed, we should have an status called released instead of cancelled, as you are not really cancelling the booking, you are releasing the booking.49 votesHello from the Mews product team,
Thank you for the feedback, we have updated this feature as one to be upvoted.
Remember, you can share a link to your suggestions with your colleagues so that they too can comment upvote.
Should you have more information that you would like to share regarding a “released” reservations status or reporting, please feel free to do so in the comments below.
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