2008 results found
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Travel Agent Contract search
The only filter option for Travel Agent Contract is Country. This makes it really difficult to find the correct contract, especially when you have several with approximately the same name.
Or - if Travel Agent Contract could be a filtering for the Companies so it could be found from there.
8 votesReview of Mews Search starting and in exploration phase
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Lead-in time and configuration for product upselling
There is already a suggestion for having a inventory for stay products. Now that the products can be booked by the customer during the booking flow and online check-in, it would be interesting to have more configuration options for upsell products. Right now, it is very limited. Certain products need to be prepared or ordered on request. There should be a deadline of choice. For example: booking a bouquet of flowers can only be added 48 hours before arrival. Otherwise we can't order the flowers anymore. In general; every product upsell that happens within Mews just before arrival, can be…
37 votes -
1 vote
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VIES integration
It would be great if Mews could integrate with VIES so all company data is checked and validated. This will ensure a higher data quality and simplify billing processes.
1 vote -
Price closing at a specific occupancy
We would like to have a rate that closes at an occunpancy above the 85%.
Unfortunately, it is not possible at the moment.4 votes -
Displaying products within the rate
When the reception team takes a direct booking and pick up a rate, it should note which products are included. Firstly, when looking at the individual rates – where it notes the R/O cost and products e.g. +£16 – it should note what these products are. Secondly, once it is picked up, in the reservation summary, it displays the rate code e.g. ‘BB’ – but it should also note the summary of the products within it.
1 vote -
Company/agent shown in the reservation overview
It would be great when the company of booking agent which is related to the guest is shown in the reservation overview. For example shown guest name, related to company X.
6 votes -
Extending stay of guests
MEWS automatically allocate guests to a room. However, when you want to extend a guest's stay and another guest is allocated to that room, you first have to move the other guest to be able to extend the stay of the other guest. It would be helpful that if you want to extend a guest's stay, it automatically moves the other guest to another available room.
6 votes -
Automatic linen change for housekeeping
It would be great if MEWS shows automatically which room needs a linen change. For example, after 5 days. And the housekeeping sees or receives a notification in their application.
5 votes -
Balance check when using browser
The Kiosk can be configured so that guests cannot check in with an outstanding balance, but this is not available in the main browser-based Mews. This means a user can check in a guest that has an outstanding balance, without Mews even asking them to confirm.
It would be very useful if there were options to not allow a guest to check in with an outstanding balance at all, as well as Mews asking to confirm if the user wants to proceed with checking in with an outstanding balance. This will remove the likelihood of a guest checking in, staying…
3 votes -
hide ota rate category
Hide dedicated OTA mapping rate categories from the reservation screen when only the external channel manager (Like Cubilis from Stardekk for example) has a use of them
2 votes -
Remove deleted products from reports
Small one, but can we remove the deleted products from all product reports, this would make it easier for our operations team to pull reports and schedule them.
Really it's about giving our teams the cleanest data possible, I know they can select or deselect the products – we have a lot of products that were created whilst we were setting up the property, that we really don't need.. and whilst they are deleted – they show up in this report.
As there aren't any other key filters (eg Product Group) it's just messy and difficult for the operational team…2 votes -
Group confirmation
Group confirmation should have a more simple overview, one line per space category and per single/double use. Each line should have the folloring "tabs"/information: number of rooms, unit price, total pris, VAT. Group bookers asks for a simple overview and not 120 lines for each room.
This confirmation should be generated in a PDF file and in vertical format.8 votes -
retirer des droits à certains compte
Pouvoir retirer certains droit à des utilisateurs, par exemple, j'ai une réceptionniste qui à interdiction de traiter les annulations, je ne peux pas lui retirer ce droit.
il serai bien de créer un système d'interdiction.
1 vote -
Be able to issue bill with avrage nightly rate
When issuing an invoice, it would make sense to be able to issue the invoice with the avrage nightly breakdown opposed to the actually nightly breakdown.
For those working with dynamic pricing, the guest can recive a bill/invoice with each night a different price, but upon booking the booking engine breaks it down to an avrage rate leaving the guest confused.
It is great it does this in the booking engine, but not ideal when issuing a bill.
Cheers
2 votes -
Create a bundled product
As our property mostly sell packaged products we are missing the possibility to package a product with multiple items which then ..
- could be sold as an enhancement to stay
- be billed directly by frontoffice without having team remember all componentsIn addition it would be desireble to set a product for sale specific period or days only.
Example: Would love to sell a Christmas Lunch composed by Food & beverage items for stay 25 December without having to create a separate Stay package.
29 votes -
Send receipt by email automatically
When a guest has paid, an email with the receipt should be automatically created and sent if the profile has an email attached.
This would save some clicks and also save the environment by not printing (you can just say - the receipt is already sent to you by email :))
41 votes -
Allow companies to pay by card
Companies can pay invoices by cash or external but not by Card. It would be helpful if this payment option was added.
53 votes -
Reservation Report for specific days of the week
It would be great to be able to pull a report to see figures for the past 3 months of Sundays only for example. Currently you can only pull a report for a set date range, not just set days.
2 votes -
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" .
When rebating, it should book a credit as transaction right under the original posting and not just putting a wording "rebate" . it confuses FO team and they tend to double rebate.
7 votes
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