1901 results found
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Show room category on pro-forma invoice instead of room number
To remove the room number from the pro-forma invoice and instead just leave the room category.
6 votes -
Order generates email for API reservations
Currently, Mews only sends emails to the notifiable reservation sources are "Booking Engine", "Channel Manager" and "Commander.
It doesn't happen for reservations created via API.
We would like to add this source and receive notifications about reservations created via API.2 votes -
Limit the possibility to merge customers.
Our organisation has a lot of problems with incorrectly merged customers, which can become a sensitive GDPR issue.
We would like the function to be locked behind a certain permission that can be assigned to users.
That way the permission can be assigned to managers only.1 vote -
CTA automatically applied at a certain time
We would like MEWS to automatically apply a CTA at a certain time every day. We are not open 24 hours, so we have to go in daily at 7 pm and apply a CTA. It would be nice if this could be done automatically. Thanks!
1 vote -
Display "Segment" Column in Rate Management Page
Consider adding a Sorting filter where the rates can be grouped by Type, Voucher, or Segment when researching or managing rates. It would be helpful to also have these columns visible for that purpose.
Perhaps also add the possibility (later on) to apply bulk-modifications per these groupings.
2 votes -
3 phase check on clean room
We would love to have 3 pahce check for housekeeping.
One when room is cleaned, one for inspected and one for maintenance to finish as we have a lot of things to take to consideration before the room is ready for guests.2 votes -
Invoices: Variable templates
Create multiple footers/templated for invoices and being able to select the correct template before closing and sending the invoite
2 votes -
Turn off the "New device sign in" emails.
Turn off the "New device sign in" emails.
They do not work and causes about 20-30 tickets to our support each day.
Some users get these emails several times a day.
It's a nuisance.1 vote -
device authentication feature email to both user ánd mews champion
the news device authentication feature email informing a user of a new login is a nice addon, however a copy to the property admin even better; as the property admin can easily filter any particulars as to whom and when, as well as the location.
as the location is usally (close) to the actual physical address of a hotel, there are numerous questions when it is not 100%, and the champion can then tacle this issue first hand
1 vote -
Remove the chain name in all of our communication.
We are a standalone hotel falling under the same chain technically; we would like to have the chain name removed in all communication sent out since we have no affiliation with them.
5 votes -
Change the default view of your invoices when printing and sending
Would be great if you have the option to set up the default view of your invoices instead of choosing a different one you want at every time you print an invoice
3 votes -
Charging rules for products
It would be helpful to have more charging rules or patterns for products.
Especially for long term bookings (still with a nightly rate) it can be necessary to add a product on a weekly, bi-weekly or monthly pattern.
25 votes -
138 votes
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Master/Mother Company
We would like to be able to mark a Mother Company as a Mother Company, to be able to sort and search only for Mother Companys.
This Mother Company should not be treated as a regular Company Account, as it is a Master which combines the regular Companys.
Further we need to be able to differentiate between Mother Companys and regular Companys not only in Mews, but in the API as well.26 votes -
Manage capacity and prices spaces by timeframe
It would be very useful to create a time frame with different minimum capacity by room, i mean adapt capacity to diferent time periods to enable dynamic pricing for peak/low season.
It's needed too to charge free children in one specific period for commercial purpouses1 vote -
Make timeline view available on mobile app
Please add the timeline view to the mobile app. Some properties would like to see the timeline on their phones as well since they utilize them often and throughout the day. This feature request came from Erin at Boardwalk Homes Executive Guest Houses & Suites.
6 votes -
Exempt certain taxes for OTAs
On Expedia Collect and Airbnb bookings, the OTA collects the occupancy tax (city tax) and not the property. It therefore requires us to make some unfortunate accounting adjustments at the end of each month.
We would need to be able to choose which taxes apply to Travel Agents.
4 votes -
Downgrades not syncing properly with OTAs linked with the direct interfaces
Customer X has booked room category #1. If I manually upgrade him (drag and drop) to a higher category, say #2, then the OTA's availabilities will be updated to reflect this upgrade. Then, If I manually downgrade X in his original requested category the OTA'a availabilities will be once more updated and revert to their original state. However, if X is downgraded not by manual drag and drop but by being "bumped" into his original category through the dragging and dropping of another customer Y onto X's room, then the new availabilities resulting from this bumped downgrade will not be…
1 vote -
Allow inquired reservations to auto release by system
There is a setting in the system to instruct optional and inquired reservations to auto release. To operate a waitlist it would be better to split this instruction so that inquired bookings auto release and optional reservations don't auto release.
1 vote -
Sorting on Bill Items
We see that items on bill 13947 are ordered in a way that we don’t understand. Can you provide some clarification on this? Property wants to order items by date. Since the date sorting in the billing screen is not in order, the bill cannot be printed in date order.
The issue occurs when bills are imported from Lightspeed, I think? I am not entirely sure on this but it seems to be the case.
AFAIK we don’t have any ordering on bill items level.
Therefore this is a feature request1 vote
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