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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2178 results found

  1. View outstanding payments from timeline

    43 votes

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    idea to upvote  ·  2 comments  ·  Reservation management  ·  Admin →
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  2. Custom count of stay products

    Allow custom count of stay products based on per night selections

    52 votes

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    idea to upvote  ·  2 comments  ·  Revenue management  ·  Admin →
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  3. Uniform System of Accounts for the Lodging Industry (USALI) Report

    9 votes

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    0 comments  ·  Finance management  ·  Admin →
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  4. Group accounting ledger by Classifications

    9 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  5. Display Cancellation Policy in Reservation Module

    "If a reservation needs to be canceled, this can easily be done within the reservation module, however, it is not clear which cancellation policy may apply to the reservation at the time of cancellation. For this reason, displaying cancellation policies within the reservation module could help create clarity as it will be clearly visible before and during reservation management."

    48 votes

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    idea to upvote  ·  5 comments  ·  Reservation management  ·  Admin →
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  6. Automatically update reservation with late checkout purchase

    9 votes

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    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  7. Include classification icons in search results

    Move search results management into entities reducers for easier preselecting of result

    Extend Customer search result with:

    • Classification icons behind name (primary text)
    • Country code behind email (secondary text)
    9 votes

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    0 comments  ·  Other  ·  Admin →
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  8. Copy rate

    Copy Rates: I would like to copy the whole rate (including pricing) most times I need to change just small things. And the best overall would be if I could copy this into other hotels I have in my profil. That would be awesome!

    45 votes

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    idea to upvote  ·  6 comments  ·  Revenue management  ·  Admin →
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  9. Notification to refund deposit when canceling bookings

    12 votes

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    0 comments  ·  Other  ·  Admin →
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  10. Add competitor price absolute adjustment for rate comparison box

    12 votes

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    0 comments  ·  Revenue management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. Track employee's performance

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  12. Print Space Status report in horizontal view

    7 votes

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    1 comment  ·  Space management  ·  Admin →
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  13. Charges per guest for group bills

    12 votes

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    idea to upvote  ·  0 comments  ·  Finance management  ·  Admin →
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  14. Room move vs. re-allocation in action log

    Would it be possible that a room change and a physical room move be separated and able to be reported as such in the action log?

    48 votes

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    idea to upvote  ·  1 comment  ·  Space management  ·  Admin →
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  15. Choose time/date to cut keys

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Add TA booking reference on bills and invoices report

    8 votes

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    0 comments  ·  Reports and dashboards  ·  Admin →
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  17. Custom intervals for Export Schedules

    In addition to the list of intervals available for export schedules, many properties would prefer to specify their own custom intervals in case they cannot find an existing one that suits their needs. With the option to specify your own interval, users could customize their export scheduling exactly as they need it.

    40 votes

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    idea to upvote  ·  8 comments  ·  Reports and dashboards  ·  Admin →
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  18. Store Mews QR in Apple Wallet

    7 votes

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    1 comment  ·  Other  ·  Admin →
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  19. Disable automatic space status changes

    8 votes

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    0 comments  ·  Housekeeping  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. Birthday message for Mewsers

    8 votes

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    0 comments  ·  Other  ·  Admin →
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