2008 results found
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Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
Allow for multiple versions of the same parent space/room linked with different combinations of child rooms.
For example, create Villa 1 with (101 as the parent) and 102, 103 and 104 as the children, but we also want to create Villa 1 connector (with 101 as the parent and only 102 as the connecting suite).
14 votes -
Occupancy report needs to exclude the N/A nights for a better occupancy rate
In the occupancy report, add a filter to include or exclude N/A nights, such as nights marked as “HOUSE USE.”
1 vote -
children age
Our rates are based on age. However, it's difficult to know the exact age of each person unless we go into each profile and calculate it individually. This is neither simple nor practical, for individuals nor groups.
Would it be possible to display the age of each person, perhaps in parentheses, right after their name in the booking details? This would make it clearer for everyone.
2 votes -
Fire Attention & Fire List
I believe Mews needs a dedicated "Fire Attention" feature to enhance guest safety during emergencies. The implementation would ideally include:
Flagging System: A simple checkbox on both the Reservation and Guest Profile levels to mark "Fire Attention". If checked on the profile, it should remain a permanent attribute to ensure returning guests are always accounted for.
Dashboard Integration: A new "Fire List" section under the "Guests In House" report.
Report Functionality: This list must be accessible with a single click and organized by room number. It should clearly display:
Room number and guest count.
Guest names and age categories.
A…
2 votes -
Exclude OOO Rooms from Housekeeping-Interval
We have basement rooms that we only use in emergencies. These rooms are normally locked throughout the year.
Currently we have to report the rooms as clean every morning so that they do not appear in hotelkit for room cleaning.
It would be great if OOO rooms could be excluded from the housekeeping interval.
1 vote -
Impove Timeline visual appearance for improved working conditions & accessibility
We're new to MEWS and whilst the functionality is brilliant (thank you), our front of house team really struggle with the visual appearance of the timeline. Spending lots of screen time on a screen with poor visual appearance and contrasts is not healthy and inefficient as it is difficult to see the timeline at a glance - please could you look at improving visual contrasts both colours and lines between dates/spaces for improved accessibility.
Thank you very much652 votes -
Mews Voucher: Dynamic Periods and Upsells
Validity Period Enhancements >>
Rolling validity windows
e.g., valid for 30 days after creation, or valid for the next 6 weekends only.Day‑of‑week restrictions
e.g., voucher only applies Fri–Sun.Season-based rules
e.g., automatically valid only in low‑season weeks.
Stacking>>>>
- Whether a voucher can stack with member rates, package rates, or upsells.
- Combining discounts across rates and products
Advance Qualification >>>
- MINLOS/MAXLOS
- Room Types
- Segments
- Peak/Blackout
3 votes -
Company owned reservations
Make company owned reservations possible.
It will allow to manage corporate clients more effectively by associating company profiles with reservations.
Provide a comprehensive view of all bookings associated with a corporate account. As well highly useful for hotels that offer coworking spaces, where companies own a office space.86 votes -
Enhance Reservation Overview: Printable Snapshot
Option A: Add a “Snapshot” Button
Introduce a Print button in the Reservation Overview >> Print output mirrors the page as is.
Similar to existing print‑enabled reports (e.g., Space Status)
Option B: Export as PDF
Add Export → PDF (Layout View) alongside Excel
Preserves:Page UI formatting
Column order
Grouping
Visual hierarchy
Header Titles (Stayovers, Arrivals, etc...)📌 Either option alone would significantly improve usability; offering both is ideal but not required for initial delivery.
Acceptance Criteria
✅ Layout in print/PDF matches the on‑screen Reservation Overview as a Snapshot
✅ Respects filters, dates, and sorting applied by the user.
✅…1 vote -
Enhance Additional Services: Validity Period for Redemption Products
Add a Validity Period to the Voucher Redemption Additional Service Product, with the following behavior:
Configuration
Allow users to define:
Valid from date
Valid until dateOptional toggle:
(a) “Enforce validity on redemption” or
(b) A Voucher Redemption Toggle that reveals a date picker.System Behavior
Voucher Redemption can only be posted if:
The Consumption date falls within the validity period
If outside the range:
Mews prevents posting and surfaces a clear validation message
📌 Example error:
“This voucher is no longer valid and cannot be redeemed.”
Acceptance Criteria
✅ Validity dates are configurable at the Additional Service Product level…
1 vote -
Ability to use the default rate decription in availability blocks
It would be crucial for us to have a option when creating an availability block "copy rate description and product rules from base rate".
At the moment we have to copy and paste the rate description from the base rate for ~300 blocks/year as the availability block rate description for us is the same as the base rate description. Same applies for product rules.
To allow for flexibility with other customers it would be great to have this as an option when creating the block.
1 vote -
Move Add Product Sidebar
When you add a product you cannot see the bill balance. Posting a new charge or adjustment to close the bill becomes unnecessarily inefficient. I'd like to propose moving the bill balance, the add product sidebar, or displaying the bill balance in the sidebar for easier reconciliation. Just not great UI.
1 vote -
Business package handling in PMS and kiosk view
we would like to ask for guidance regarding the handling of Business Packages, as we are currently facing significant operational challenges in daily use.
From our perspective, the key requirement is that the Business Package is displayed as one single bundled item
both in the PMS from a staff perspective
and in the kiosk view for guestsIt should not be split into individual components such as wifi, drinks or food.
Current situation
On the final invoice, the Business Package is displayed correctly as one bundled position.
However, in the operational PMS view, the package is broken down into multiple…2 votes -
The ability to unassign a space without reassigning it
Right now, Mews does not allow unassigning a space without reassigning it to someone else. I need to be ability to unassign a space without reassigning it to someone else.
2 votes -
Make new company profiles available quickly - prevent delays in checkout process
When creating a new profile to associate with a bill or to issue the bill on the company during check out it takes very long for a new company profile to be available for selection as company owner or associated profile. Sometimes it takes several minutes for the company profile to become available in the input fields!!!
This is unacceptable for most guests and unnecessarily prolongs and delays the checkout process.26 votes -
View product checklist in Mews mobile app
It would be great if it was possible to view the product checklist in the Mews mobile app.
Then we do not have to print the list (save the planet) and the list is always updated6 votes -
Send confirmation letter to availability block reservation
We need to send a confirmation of the block reservation to the booker, where cancellation policy is attached.
6 votes -
suppression des produits réservables pour un moteur de réservation de bloc de disponibilité
Nous aimerions, lors de l'utilisation d'un bloc de disponibilité pouvoir supprimer dans le moteur de réservation spécifique à celui-ci l'accès au produit du service réservable.
Exemple : laisser le choix aux clients classique via la moteur de réservation d'ajouter le ménage de fin de séjour.
Mais ne pas faire apparaitre cette option sur le moteur de réservation spécifique à un bloc de disponibilité.1 vote -
Strategy allocation of reservations based on longest vacancy
Request for a room allocation strategy prioritizing rooms with the longest vacancy periods. This approach helps reduce unnecessary housekeeping costs and supports Legionella prevention.
28 votes -
Show task creator in Mews mobile app
In other systems we had before we could see in the mobil versjon who created the task and who have updateded it. it would be greate if we could see it in the mews app aswell. I can see that in mews desktop versjon i can see this info, but its much better to have it in the app aswell since our technical department only take with their phone when they go out to do a task.
1 vote
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