2154 results found
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Serial task
Our receptions teams does certain task daily/weekly/monthly. It would be greate to have the option to create serial task.
21 votes -
View future Scheduled Payments
Create a report to view future Scheduled Payments (aka, the Mews automatic settlements)
2 votes -
Guest to Product association
As a property that hosts guests for long stays, it is important to know what guest is associated with what product.
When a product is charged (1x) and consumed by one person and two people are on a reservation, there is no way to determine what guest is associated with what product. This gets more complicated the more products purchased that are for single consumption.
1 vote -
Export report to PDF
It is not possible to schedule reports into a PDF in de scheduled exports.
When you can have it in PDF it's easier to review the reports for us.10 votes -
Japanese language support
Mews Japanese B2C language (Guest-facing products) completeness stands at 99%. However, there are some nuance issues with translations.
Mews Japanese B2B language (Mews) completeness stands at 27%.
Further to this: Mews Help Articles, Learning pathways, and native language support are called for.
5 votes -
automated email to send the bill to customers
add a checkbox on the reservation screen auto send receipt on checkout.
The front desk employees need a button(macro) send detailed bill by email, because we received a lot of requestd by email to get thus.1 vote -
room rate per night
see the room rate for long term stays without creating any guest profile or reservation. The guest change his idea to make a reservation
1 vote -
Dolar exchange rate
Good afternoon team Mews
Currently in mews we see that you handle a different exchange rate every day, can you help us to see this exchange rate reflected in the main panel of mews?Since currently the team has to be doing the manual calculations to know how much is the dollar exchange rate that is used every day, and this takes us time to be analyzing and taking out the exchange value of the dollar day by day.
I hope you can support me with this information in the part of the mews panel so that it is visible…
2 votes -
Felxible base rate dependencies / nested base rate dependencies
Currently when a rate is setup as based upon another rate (base rate) it is only possible to setup one fixed adjustment. However, since we offer rates with and without breakfast, occupancy based adjustments need to be different between rates with and without breakfast (for example).
Wouldn’t a setup option be nice that allows to not derive all room / occupancy prices from the base rate, but only derive the base rate by a certain adjustment and setup the occupancy adjustments and room type adjustments.
So like:
Base rate: xyz-Rate (← the one the new rate is derived from)
Options:
…4 votes -
It would be helpful to adjust the Mews Ops dashboard to our companies specific needs. Currently this dashboard is static and not modular.
It would be helpful to adjust the Mews Ops dashboard to our companies specific needs. Currently this dashboard is static and not modular.
1 vote -
Export Schedule on available for the a "Rolling 7 Days"
Add to the current list of Interval option of a Continuous 7 days that begins the report at "Current Day 00:00 to +7 days at 00:00"
This would allow a daily export of product services sold to show any 7 days out at all times and would also include any late changes that happen for last minute bookings with a cancellation period, add-ons over the phone, and so forth. This is extremely beneficial for a Front Desk Supervisor or Manager to see what is happening that day and prepare for the days to come before a guest arrives without having…
1 vote -
Possibility to create automatic exports of reports in PDF format
We are using the automatic export feature to export financial reports. The only choice is CSV, XLS, JSON. We are missing PDF. Our export target is the accountant. For legal reasons, he does not accept anything else than PDF.
3 votes -
Neue Reservierung - Verfügbarkeitsanzeige
If you want to enter a new reservation, all rate groups and rates appear in the availability display. However, the rate window is not wide enough to display all rates. You have to scroll all the way down to expand the display to the right.
I would like to see this bar for expanding the rate display above the rates window, ie below "rooms".
This would also make it easier to see how far to the right you have to drag to see the desired ratesWenn man eine neue Reservierung eingeben möchte, erscheinen in der Verfügbarkeitsanzeige alle Ratengruppen und…
1 vote -
'last let' Out of Service/Out of Order rooms also being able to be dirty/clean/inspected
Currently rooms have to be either:
1) Dirty
2) Clean
3) Inspected
4) Out of Service
5) Out of OrderHowever, some rooms may be Out of Service for a 'last let' reason and therefore may be Inspected and ready to go (but the team want to be aware that these rooms should only be used last). I think Out of Service and Out of Order should be separate room statuses and can be stackable with the clean state of the room.
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Reservation overview report
Please add the possibilty to change the view for the report to a list variant with more filter posibilities: Company, Guest, Room, A-Z etc. just like the accounting report.
The current form of card view is too ******* the eyes and thus not work enviroment friendly. Since it is for 4 lists in 1.
49 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Kreditkarten für Firma
Kreditkartendetails für Firma ermöglichen
Die hinterlegten Kreditkarten-Details sind immer an eine Person gebunden.
Wenn eine FA-konforme RG ausgestellt werden muss, kann man eine Abbuchung nicht vornehmen.1 vote -
check in
Hello,
Just want to give feedback and maybe you do have this issue under your To Do list.
Guest's check in and check out in mews.
Then guests do have reservations for next night and next next day, for different rate etc.Reception is not able to make key in the same room for two different reservations, in this case we do it manually. Sometimes, payment is paid, key cards are made, the CHECK IN button is forgotten.
Same situation, if a guest checks out and pays his bill, then some sale spich and reception forgot to press the CHECK…
1 vote -
I'd like to make a suggestion regarding our hotels. As they are owned by multiple owners, each one is assigned different rooms. Profit shari
I'd like to make a suggestion regarding our hotels. As they are owned by multiple owners, each one is assigned different rooms. Profit sharing is based on the revenue generated by these rooms. Therefore, we need each room to have a separate accounting account
1 vote -
Revenue Report
Hello MEWS UserVoice Community,
we urgently need a report for our company that clearly shows the turnover/revenue. The report should be generated daily at ~ 08:00 and ideally be sent automatically by e-mail to a fixed group of users. The following information must be visible on it:
SALES BY OUTLETS
- Hotel & Lodging
- Gastronomy and its sub-outlets (restaurant, day bar, rooftop bar, banquet, etc.)
- Wellness & Spa
- OtherREVENUE BY TIME (here using the example of gastronomy)
- Breakfast
- Lunch
- DinnerSALES BY PRODUCT GROUPS (here using the example of gastronomy)
- FOOD
-…1 vote -
Copy group reservation
We would like the function to copy a reservation with the exact same information as the original booking, that would help a lot with the big bus groups.
3 votes
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