2199 results found
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Show per room category availability on Analytics
Show the availability screen on Mews Analytics per room type
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Report for extended and/or shortened bookings for a selected period of time (per rate per segment etc.)
Report for extended and/or shortened bookings for a selected period of time (per rate per segment etc.)
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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graph
We want to have a better graphical chart overview on the main dashboard- for two weeks instead of one week.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Airline style rates scheme - base price (non-refundable) + insurance
The idea has been already verified in other areas, such as airlines or cruises. All rates would be non-refunduble by default. On top of each rate, the guest could purchase an additional product (something like an “insurance”) that would make the rate refundable; however, the “insurance” itself would not be refundable.
There could be more levels of “insurance” - e.g. “cancel up to 1 week prior to the arrival” and “cancel anytime”. The second option in this case should be obviously more pricey.
Generally speaking, the price of the “insurance” should always cover the costs of maintaining the empty room…
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Mews Voucher: Dynamic Periods and Upsells
Validity Period Enhancements >>
Rolling validity windows
e.g., valid for 30 days after creation, or valid for the next 6 weekends only.Day‑of‑week restrictions
e.g., voucher only applies Fri–Sun.Season-based rules
e.g., automatically valid only in low‑season weeks.
Stacking>>>>
- Whether a voucher can stack with member rates, package rates, or upsells.
- Combining discounts across rates and products
Advance Qualification >>>
- MINLOS/MAXLOS
- Room Types
- Segments
- Peak/Blackout
2 votes -
Deposit Ledger: Flexible Accounting Correction
Allow controlled edits/voids of incorrect posting during a reasonable period (configurable).
Prevent misuse: of course, lock items after the window or after key lifecycle events (e.g., allocation to stay charges or end-of-day posting).
Ensure reporting accuracy: automatically update tax journals, VAT reports, and revenue/prepayment ledgers when correction is made.
Reduce Manual burden: fewer compensating entries, cleaner financials between source and external systems
2 votes -
2 votes
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Respect Registration Card Ordering & Combine Guests/Companions in Print Functionality
Current Behavior:
- Registration cards can be printed, but the print order does not reflect the sequence configured in Mews.
- Each guest and companion currently receives separate registration cards, even when they share the same room.
Problem:
- The print logic ignores the user-defined order, likely due to a static sort or default template behavior.
- Printing separate cards for guests and companions increases paper usage and operational overhead.
Proposed Solution:
- Ordering Logic: Update the print functionality to dynamically apply the configured order from registration card settings when generating print jobs.
- Combine Guests & Companions: Provide an option for properties to combine guests…
2 votes -
Deposit in customers bill - payment and consumption date
I would like to request a small development regarding the deposit payments in customer's bill.
Could you please add two new fields on the deposit payment rows:
- The payment date of the deposit
- The consumption date of the deposit
These additions would greatly help us in tracking the right deposit when we have done some corrections for the deposit.2 votes -
Cancellation Policy
We found that some cancellation policy methods feel unclear to guests who book last-minute, and after reviewing the logic behind them, I can confirm that the behavior is due to a current system limitation. But it still needs to be fixed.
One of the reservations was created on 11/5/2025 at 2:30:56 PM, and the system shows the following rules:
• Confirmation: IDR 0.00, 50% (Standard Rate)
• 60 days before check-in: IDR 0.00, 100% (Standard Rate)
However, the confirmation email displays something completely different:
• Cancellation after 11/5/2025 2:30:56 PM: fee of 50%
• Cancellation after 9/18/2025 2:00:00 PM: fee…2 votes -
Automatically Cap Voucher Codes Usage
Prevents Abuse and Overuse
By reducing the time a single code remains active or capping its usage, we minimize the risk of widespread sharing and uncontrolled redemption.Protects Revenue Integrity
The promotion remains aligned with its original budget and ROI expectations, avoiding unplanned discount leakage.Improves Operational Efficiency
Automation removes the need for manual monitoring and intervention, reducing workload for staff and ensuring consistent enforcement.Enhances User Experience
Clear rules and predictable expiration reduce confusion while maintaining fairness for legitimate users.Supports Dynamic Control
The system can apply logic such as:-Maximum redemptions per code
-Automatic generation of new codes…2 votes -
Product limit
Two customer scenarios highlight gaps in the current product setup:
Per-person products/fees (e.g., spa/massage): For spaces that accommodate multiple guests (e.g., a villa for 12), only some may use a service (e.g., 4 guests want a spa). Currently, there’s no way to select a quantity per product for partial occupancy.
Pet fees: Customers want to charge per pet (e.g., $30 per dog) and allow multiple pets to be added. Currently, the only workaround is creating separate products for each pet count (e.g., “Pet Fee – 1 dog” $30, “Pet Fee – 2 dogs” $60), which is cumbersome.
Request: Add flexibility…
2 votes -
Faster way to change rooms status to Inspected
Faster way to change rooms status to Inspected
It would be great to be able to batch-update the status of rooms, this way I can select all rooms that have been cleaned and inspected and update them in just one click. It could be like the checkout feature that allows you to batch check out.
2 votes -
Accounting Report: Filter Payments According to Specific Accounting Category/Service Filter
Currently, you can filter out the report by specific Service or Accounting Categories for the revenue portion.
However, we cannot filter out Payments "associated" and recorded for that specific revenue. Especially if we are looking at specific POS Room Charge Revenue that is posted on the rooms.
It would be useful to be able to do so for further analysis.
2 votes -
Edit the rate of an existing availability block
It should be possible to edit the rate of an existing availability block. There are multiple reasons as to why a rate needs to be changed and deleting and remaking the whole block slows down work a lot.
2 votes -
Spaces must not be hard deleted
I don't like the fact that when I delete a Space, it gets completely deleted. Reservations show "Unassigned" for "Assigned Space", and it can be no longer retrieved via the API.
This basically breaks the referential integrity of the data, which is a rather serious issue. Such deletions should only be done as a soft delete - ie. the Space should be marked as deleted, and deletion date captured. It must no longer be assignable, but it should stay there so past reservations can still reference it.
We have buildings where we add / remove spaces from time to time,…
2 votes -
Access the PMS, POS and Mews Events with the same user profile
One User profile for PMS, POS and Events
Please let the users switch from one system to the other by using the same user profile and not 3 different ones.2 votes -
"Catégorie d'espace"
Nous sommes une pourvoirie et nos locations sont pour des chalets, des terrains de camping, des tentes prêt-à-camper et des embarcations nautiques. Le problème est qu'il n'y a pas de "catégorie d'espace" pour les embarcations nautiques, il y en a une seulement pour les vélo. Même chose pour nos chalets ou il n'y a pas ce choix.
Plusieurs clients nous contactent pour s'assurer que se sont bien des chaloupe à moteur que nous louons et non des vélos.
Même chose pour nos chalets ou nos clients pensent que nos chalets sont loués à la chambre et non pour l'ensemble de…2 votes -
Export Group Allotment / Pick-Up Report
It would be great to be able to export the group allotment chart to show clients their group block pick-up. Copy and pasting the data from the Dashboard does not paste properly in Excel, Numbers, or any other app (Pages, Outlook, etc)
2 votes -
Link task to allotment block
It would be nice to be able to link task directly to the allotment block. It would be easier to locate the block already before any rooms have been picked up. We have several users handling the blocks and making adjustments to the room account, so this would help a lot.
2 votes
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