2199 results found
-
Change room status to dirty already on departure date not only after check out
We like to do the room cleaning every 2 days for stayovers. This works fine with the intervall setting. But when it comes to the check out, it gets a bit confusing when the cleaning staff is using the app. Sometimes rooms are vacant very early and the reception is not informed about it. So the cleaning staff see only the room as checked and not as dirty, cause the room is not checked out. If the housekeeping switch the status to clean before check out, the room will automatically marked as dirty after check out. Helpfully would be if…
2 votes -
Enddatum anpassen
Das Anliegen ist nur eine Kleinigkeit, aber es wäre toll, wenn man irgendwo ein Anfangsdatum anlegen muss, dass das Enddatum automatisch NACH dem Anfangsdatum wäre. Wenn man Restriktionen erstellt, ist es ja auch immer so, dass wenn ich z. B. "von 1.6.25" anklicke, bei "bis" automatisch ein Datum ab dem 1.6.25 wählbar ist.
Bei vielen anderen Punkten im System ist es nicht so, da steht dann bei "bis"-Daten immer automatisch das heutige Datum, also z. B. wenn ich einen Promocode anlege und bei "für Reservierungen ab dem..." den 1.6.25 anwählen würde, lande ich bei "Reservierungen bis" wieder beim heutigen Datum…
2 votes -
Show balance in reservations overview at arrivals and departures
It would be helpful to see the the balance of the reservation in the reservation overview
2 votes -
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles.
Currently, the user must manually select the counter for the bill and the fiscal printer each time a document is issued. This leads to errors and makes issuing corrections very time-consuming. By allowing the assignment of which counters and fiscal printers a user or role is authorized to use, the overall user experience would be significantly improved.
2 votes -
Standardization of Reports
Proposal: Standardization of Reports
Inconsistent Data Presentation:
Reports are currently displaying different data sets.Varying Criteria:
Not every report uses the same criteria to present data, leading to discrepancies.Divergent KPIs:
As a result, each report shows different key performance indicators, depending on the data and criteria used.Risk of Misinterpretation:
These inconsistencies can lead to confusion and may result in misleading statements or incorrect insights.Harmonized Reporting:
My goal is to harmonize all reports so that every report shows the exact same data. Since all the data originates from the same source, there should be no discrepancies between reports.2 votes -
Create a deposit on an availability block
We need the possibility to create a deposit on an availability block even if there is no reservation been picked up yet from the block.
Often groups pay already a deposit but do not know the amount of reservations that need to be picked up, yet that deposit still needs to be posted somewhere.2 votes -
Show Rates connected to Segment
Show Rates connected to Segment. We have certain rates with certain segments. When creating a booking and so choosing a segment it should only show rates with that segment.
2 votes -
invoices
i dont know why it is like this... That clients can’t access their invoice themselves. In fact, in Canada, it’s usually illegal not to send an invoice. Currently, account statements are not available in Mews.
Also, in the pro forma invoice, the GST and QST numbers are missing, and taxes (including tax numbers) are extremely important in Quebec.
In short, we need to:
…Provide access for clients to retrieve their invoices themselves. Include tax numbers everywhere and show a detailed breakdown of the taxes. Automate invoice delivery: when a client makes a reservation, they should receive either a link to2 votes -
Bulk Product Upload
It would be great if MEWS had an option during build and for future changes, to allow a bulk upload or download of products within services for monitoring - currently updating prices, adding or removing products is laborious for properties and very time consuming; having the ability like guest profiles to upload and download would be much quicker and save a lot of time.
2 votes -
Zusatzprodukte
Es ist wichtig, die buchbaren Zusatzprodukte in den Buchungsstrecken individuell anlegen zu können. Wir haben verschiedene Pakete und bieten nicht überall dieselben Zusatzprodukte an oder sie sind in einigen Paketen schon inkludiert. Da diese Auswahl aktuell nicht möglich ist, kommt es immer wieder zu Missverständnissen und Gäste buchen Produkte dazu, die bereits enthalten sind oder für bestimmte Pakete nicht zur Verfügung stehen.
2 votes -
Sort by any column when viewing tasks
Maintenace - all columns in TASKS are Sortable = Dropdown menu
Could you enable column sorting (e.g., by "Name,")? This would help us organize tasks, such as sorting hotel rooms in ascending or descending order.
Would appreciate your feedback on possible solutions. Our previous sytem had this and we m,iss this feature a lot.2 votes -
Leave options permanently selected in the check out report
As we also write important information for the check out in the comments, it would be useful if these were also always automatically displayed in the check out report. Currently you have to select them in the filter/options. With every action, however, the selection is always canceled and must be selected again.
2 votes -
Saldo group booking TEN and DEF
When a group booking is optional, costs are 0. This way we don't know how many revenue a group is holding. We'd like to see a tentative saldo and a definite saldo. So if a group still needs to be confirmed, we still want to see the costs involved.
2 votes -
Additional Filters for Accounting Report
Can we consider adding filters and Columns for the following
External Identifier (as seen in the Payment Report)
Settlement Identifier (as seen in Payout/Payment Report)
Bill Number for all rows> _now, bill numbers are only associated with a closed bill or issued invoice bill. Perhaps, it would be useful to have a piece of data that could be picked up by an Accounting Software at least.
Owner > mostly, for items in the unpaid section as this is not considered a bill at this time. Therefore, it is worth considering adding item-level data as rows by including unpaid items/deposits as…
2 votes -
Enter roomnumber in search bar to show name of guest
Now, when you enter a roomnumber, it shows partial confirmation numbers mostly. I want to quickly look up a guest by roomnumber, not only by name.
2 votes -
Hotkeys and tabs
I feel like a basic feaure for anyone who is using the internet for work is to use tabs in the web browser. Especially in the reception where you are often working on multiple things, and reservations at once.
So that you cannot use the very common hot key CTRL + click to open a new tab is frustrating. That you cannot even use the old school way by right clicking is BEYOND frustrating.
When I do "detective" work regarding a reservation, payment or really anything in the system I want to be able to quickly set up tabs for…
2 votes -
Multi Property: Add a field in the response that allows filtering customers based on the property where they were create
In a scenario where a multi property shares its customer addressbook across multiple hotels it is difficult to connect 3rd party tools that aim to access only a subset of customer (e.x. only of hotel A). The customer response should contain a field with a property id of where the specific customer was created
2 votes -
Assigning one room/space to a housekeeper needs to be taken out of inventory to not assing it again
Currently as it stands, Mews allows you to assign one room to multiple housekeepers without taking the room/space out of inventory. Mews unacceptable answer is that this is done for large rooms. Industry standard is one room/space to one housekeeper. This alleviates mistakes of potentially assigning the same room to multiple housekeepers again and again.
2 votes -
Unpaid Invoices - back to Billing Tab
Since the unpaid invoices only show in the owner's dashboard or list of Bills and Invoices, it's become a lot of more clicks to set it paid.
We have some companies and tour operators, that pay with one amount up to 40 invoices by banktransfer. When those showed in the billing, I only had to select all of the invoices, transfer them to one new bill and could close this bill with 3 clicks.
Now I have 5 clicks for each invoice, that makes with 40 bills about 140 clicks more than before and also takes a lot more time…
2 votes -
new day
If a guest checks in after 00:00, even 00:01, space status does not count that night as night 1. This causes errors on when the room is cleaned. It may be an idea to push this back to 03:00 to prevent errors.
2 votes
- Don't see your idea?