Ability to Allocate Specific Nights and Items to Different Profiles/Bills
We would like more granular control over billing automation.
Currently, the system allows certain items to be moved automatically to other profiles or bills, which is helpful, but not sufficient for our operational needs.
We are requesting the ability to:
Select specific nights of a reservation and automatically route those charges to a different profile or bill.
Select specific items (e.g., certain rate components or extras) to be billed to a separate profile or folio.
This workflow exists in systems like Opera and OneQ (commonly used in Hilton hotels), where items can be assigned as:
PM (Paymaster) – charges routed to a master or group bill.
POA (Pay Own Account) – charges retained on the guest’s personal bill.
This level of flexibility would allow us to accurately manage split stays, company vs. personal charges, or multi-profile billing scenarios, without needing to manually adjust after posting.
Elise Verboomen
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