1863 results found
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Limit the possibility to merge customers.
Our organisation has a lot of problems with incorrectly merged customers, which can become a sensitive GDPR issue.
We would like the function to be locked behind a certain permission that can be assigned to users.
That way the permission can be assigned to managers only.1 vote -
CTA automatically applied at a certain time
We would like MEWS to automatically apply a CTA at a certain time every day. We are not open 24 hours, so we have to go in daily at 7 pm and apply a CTA. It would be nice if this could be done automatically. Thanks!
1 vote -
add a shortcut button for "create room keycard"
add a shortcut button for "create keycard" in Reservation overview (or later by
clicking on details or check-in)1 vote -
3 phase check on clean room
We would love to have 3 pahce check for housekeeping.
One when room is cleaned, one for inspected and one for maintenance to finish as we have a lot of things to take to consideration before the room is ready for guests.1 vote -
Derived rates mark up
When you have derived (dependent) rates, it would be good if you can add different adjustments per room type.
For example to have 10% higher for a Single room, 15% higher for a Twin room, and so on. At the moment it is only possible to make absolute adjustments with same percentage/amount for all the room types.4 votes -
Automatically refund cancellations within cancellation period
Automatic Refunds when Cancellation is outside the policy
3 votes -
"commande ajoutée"
Bonjour il faudrait que l'on puisse customiser l'e-mail "commande ajoutée" afin de pouvoir faire figurer les conditions d'annulation du tarif au même titre qu'il est possible de le faire sur l'e-mail "confirmation de réservation" reçu par le client.
Merci2 votes -
device authentication feature email to both user ánd mews champion
the news device authentication feature email informing a user of a new login is a nice addon, however a copy to the property admin even better; as the property admin can easily filter any particulars as to whom and when, as well as the location.
as the location is usally (close) to the actual physical address of a hotel, there are numerous questions when it is not 100%, and the champion can then tacle this issue first hand
1 vote -
create a function to allow a rooming list o be uploaded
Booker sends in a rooming list - this should be able to be uploaded to the block so each room is picked up and a reservation is made to the correct room type
Also to be able to pull rooming list in a nice format with our exporting unnecessary information. Wedding are always asking for a list of names and dates of who booked in their group
12 votesHello Mewsers,
We are very happy to inform you that this initiative is on the roadmap for the first half of 2026.
We are excited to be introducing the ability to upload rooming lists in PDF, Excel, CSV & Word format powered by AI.
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Manage capacity and prices spaces by timeframe
It would be very useful to create a time frame with different minimum capacity by room, i mean adapt capacity to diferent time periods to enable dynamic pricing for peak/low season.
It's needed too to charge free children in one specific period for commercial purpouses1 vote -
Produktbeschreibung/ Kommunikation mit dem Gast
Es wäre toll, wenn man bei der wirklich super einfachen Buchungseingabe noch irgendwo die Möglichkeit hätte, eine kurze Notiz für den Gast hinzuzufügen. Wie zB.: Zimmer im Erdgeschoss oder Allergiker-Bettwäsche oder späte Anreise... Der Chat funktioniert ja zunächst nur von der Gastseite aus... Wenn bei uns ein Gast ein Zimmer im parterre oder barrierefrei wünscht, ist es nicht immer eine eigene Kategorie und es wäre hilfreich, auf ein vorheriges Telefonat oder einen Emailaustausch eingehen zu können. Also eine Art "Notizfeld"...
2 votes -
Mutiple Reservation Selection/ Edit Warning
When multiple reservations are selected within the group, users can easily make changes on the "Properties" tab or lock unlocking reservations and there are no warnings given.
It would be great if there is a small warning saying that the change will be applied to all the selected reservations.
4 votes -
Downgrades not syncing properly with OTAs linked with the direct interfaces
Customer X has booked room category #1. If I manually upgrade him (drag and drop) to a higher category, say #2, then the OTA's availabilities will be updated to reflect this upgrade. Then, If I manually downgrade X in his original requested category the OTA'a availabilities will be once more updated and revert to their original state. However, if X is downgraded not by manual drag and drop but by being "bumped" into his original category through the dragging and dropping of another customer Y onto X's room, then the new availabilities resulting from this bumped downgrade will not be…
1 vote -
Allow inquired reservations to auto release by system
There is a setting in the system to instruct optional and inquired reservations to auto release. To operate a waitlist it would be better to split this instruction so that inquired bookings auto release and optional reservations don't auto release.
1 vote -
Sorting on Bill Items
We see that items on bill 13947 are ordered in a way that we don’t understand. Can you provide some clarification on this? Property wants to order items by date. Since the date sorting in the billing screen is not in order, the bill cannot be printed in date order.
The issue occurs when bills are imported from Lightspeed, I think? I am not entirely sure on this but it seems to be the case.
AFAIK we don’t have any ordering on bill items level.
Therefore this is a feature request1 vote -
Extra beds
We highly request a function that allows us to have an inventory of all our extra beds in Mews, and that automatically keeps track of when/how many xbeds that are sold. To make sure that we don´t oversell them.
As it is today, we need to manually keep track of incoming reservations that needs xbeds, and put this in an excel document - this needs to be done several tims a week and it takes a lot of time and effort, when it should be a simple solution in the system.6 votes -
Daily housekeeping report
Dear Madam, dear Sir,
We are currentely unable to have a clear daily housekeeping report.
We need the following informations to be displayed in addition to the current informations.
State of the rooms : Free and clean / Departure / Stayover.
Today, we are unable to have these informations in our report, we have to check everyy room one by one to define the correct state, which can take us lot of time and effort.
Looking forward for your answer.
Regards
Anis AISSAOUI
Front desk manager42 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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company Statement including invoice balance & period
There is no report on issuing a statement for an individual company, at any time of the month which should include invoice number, date of invoice, amount and the period (if it's overdue, how many days). Statements should be issued to companies on a regular basis in order to allow them to reconcile the account!
10 votes -
Demo Top Banner Color
Have you been scared you did a manipulation on production instead of demo? Especially when you started with Mews and everything you looked at was new to your eye? It happened to me a lot, and I thought the blue demo logo maybe isnt big enough... actually if the entire top banner was blue it would be so much easier to identify and remove all doubts about which environment we're working on (for us and for hotels too)!
2 votes -
Totaux par département
Serait il possible d'afficher un total pour chaque département sur les factures des clients.
Nous avons plusieurs départements sur les factures lors d'évènements et nous devons faire les totaux à la main et sur de grosses facture c'est un peut long.2 votes
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