Skip to content
← Welcome to the Product Ideas Forum

Settings and activity

88 results found

  1. mark existing address as primary

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS shared this idea  · 

  2. GetAllReservations ChannelNumber

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  2 comments  ·  Connectivity » Connector API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS supported this idea  · 

  3. Send before start mail at anytime

    21 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  4 comments  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    See also this thread in mews community: https://community.mews.com/dach-based-customers-42/mailvorlagen-1863?postid=8918#post8918

    Jean-Philipp SPIESS shared this idea  · 

  4. Provide a setting to opt for payment policy based processing of virtual credit cards

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Payments » Automations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS shared this idea  · 

  5. Automatic card validation

    10 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  1 comment  ·  Payments » Chargebacks and fraud  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    When adding a payment card to MEWS via ChannelManager integrations the provided card should be validated (without charging or preauthorizing) by stripe. As far as I know stripe is able to make a basic validity check and initial estimate of reliability (for fraud prevention) once a card is added. That result should trigger an alert or task to manually check card validity or look in more detail on the respective reservation. This would allow to filter out possible fraudulent reservations at the time of booking.

    Jean-Philipp SPIESS shared this idea  · 

  6. AI analysis of reservation notes and turn it into structured data

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  2 comments  ·  Connectivity » Channel manager API  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    Another possible use of AI: create tasks and notes based on reservation details: for example if occupancy requires extra bed setup or extra/Packages have been requested create corresponding notes and tasks attached to the reservation…

    Jean-Philipp SPIESS shared this idea  · 

  7. Automatically suggest also emails of associated profiles when sending bill/invoice via email

    16 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS shared this idea  · 

  8. Make new company profiles available quickly - prevent delays in checkout process

    24 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Company profile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS shared this idea  · 

  9. Solve tasks by default when you cancel the reservation

    221 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    17 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Jean-Philipp SPIESS supported this idea  · 

  10. Automatic data cleaner (GDPR)

    8 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS supported this idea  · 
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    Yes, it should be possible to specify, or at least it should be easily viewable, which data is stored for how long.
    Due to the GDPR, data should only be stored for as long as it is required by law or due to civil law obligations.

  11. Download Daily Invoices in one PDF

    56 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    The question how to download the PDF invoices is often asked in the community.
    If it's a legal requirement to save/archive the PDF as it was sent to the guest or printed for the guest, then MEWS should do that in a compliant way and allow easy bulk retrieval if required by authorities or auditors.
    There is no point in manually downloading and saving them - they should stay in the system unless needed.
    Also in this context the question of storage period arises - there is no way to set a storage policy in MEWS. No one knows or can decide how long what data is stored...

  12. translation in all languages from the default language

    9 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    4 comments  ·  Global and Regional Needs » Localization  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS supported this idea  · 

  13. Email placeholder for travel agent confirmation number

    3 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    Also in the other mail templates, especially in "before start" and "before start reminder" please!

    Jean-Philipp SPIESS supported this idea  · 

  14. Credit Card from guests sent to Mews via OTAs should also go through 3DS

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Payments » Payment methods  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS supported this idea  · 

  15. Mews Connector as a service

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  2 comments  ·  Connectivity » Marketplace  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS supported this idea  · 
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    We use https://nssm.cc/ as a wraper for the mews connector.
    Works very reliably since about a year.
    However, I agree that it's not state of the are to not support it out of the box... :-)

  16. Zahlung auch in Firmenkartei

    6 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS supported this idea  · 

  17. Remove guest count in booking engine for bookable services that are independent of guest count

    2 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS shared this idea  · 

  18. Customizeable Email Templates

    172 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    24 comments  ·  Guest Experience » Booking engine  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS supported this idea  · 
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    If you ever redesign the templating system, try to make it possible to separate content from styling. At best it would be great to have a three tiered cascading templating system:

    1. General CSS Styling (a separate field valid for all email templates to quickly and consistently change styling)
    2. Generall company information content (like Logo, legal footer), to facilitate fast and consistently key corporate ID and legal requirement parts - one field for all templates
    3. actual content - this is of course individual to each template - it resembles the content that we currently have minus the header and footer parts

  19. Show correct mail queue state for guests with no email address

    1 vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    idea to upvote  ·  0 comments  ·  Guest Experience » Guest profile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    Jean-Philipp SPIESS shared this idea  · 

  20. Update confirmation email preview for guests when modifications are made

    4 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Guest Experience » Communications  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    Jean-Philipp SPIESS commented  · 

    when a reservation is manually modified in mews operations no new confirmation is set to the guest automatically. It would be a nice feature to remind the user that a new confirmation should be sent out after a modification has been done. Then, upon user confirmation, a new reservation confirmation should be sent via email.
    However, no confirmation should be sent automatically, especially not for channel manager modification, only after user confirms it.

    Jean-Philipp SPIESS supported this idea  · 
2 4 5