Skip card at Kiosk check in
Add cash option or temporary skip option to check-in with the kiosk.
We are trying to work Paperless, and the kiosk gives us this option. However, when someone pays cash we have to stop the entire check in process because we cannot proceed without card payment for the check-in.
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Clara MARCAUD commented
Cher support contact
nous avons plusieurs remarques pour améliorer l'utilisation des tablettes :
-la possibilité de changer le nombre de personnes en chambre (si erreur de résa du client par exemple)
-ne pas demander le numéro de confirmation (une étape pas obligatoire et qui leur prend beaucoup de temps)
-lorsqu'ils sont plusieurs, demander seulement à chacun : âge et nom pour les personnes supplémentaires
-permettre l'impression du ticket commerçant sur les TPE
-permettre au client de payer autrement qu'en carte bancaireMerci pour votre aide
Bonne journéeDear support contact
we have several suggestions for improving the use of the tablets:
-the possibility of changing the number of people in the room (if the customer makes a booking error, for example)
-don't ask for the confirmation number (a step which is not obligatory and which takes up a lot of their time).
-when there are several guests, ask only for the age and name of each additional person
-allow merchant ticket printing on EFTPOS terminals
-allow customers to pay by means other than credit cardThanks for your help
Have a nice day!