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  1. Mews Kiosk Reporting

    7 votes

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    idea to upvote  ·  1 comment  ·  Guest Experience » Kiosk  ·  Admin →
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    Clara MARCAUD commented  · 

    Y’a-t-il un rapport dans Mews qui nous permet de connaître sur une journée combien de check in et check out sont fait via les tablettes VS le nombre de check in et check out totale?

    Clara MARCAUD supported this idea  · 

  2. Skip card at Kiosk check in

    4 votes

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    1 comment  ·  Guest Experience » Kiosk  ·  Admin →
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    idea to upvote  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Clara MARCAUD commented  · 

    Cher support contact
    nous avons plusieurs remarques pour améliorer l'utilisation des tablettes :
    -la possibilité de changer le nombre de personnes en chambre (si erreur de résa du client par exemple)
    -ne pas demander le numéro de confirmation (une étape pas obligatoire et qui leur prend beaucoup de temps)
    -lorsqu'ils sont plusieurs, demander seulement à chacun : âge et nom pour les personnes supplémentaires
    -permettre l'impression du ticket commerçant sur les TPE
    -permettre au client de payer autrement qu'en carte bancaire

    Merci pour votre aide
    Bonne journée

    Dear support contact
    we have several suggestions for improving the use of the tablets:
    -the possibility of changing the number of people in the room (if the customer makes a booking error, for example)
    -don't ask for the confirmation number (a step which is not obligatory and which takes up a lot of their time).
    -when there are several guests, ask only for the age and name of each additional person
    -allow merchant ticket printing on EFTPOS terminals
    -allow customers to pay by means other than credit card

    Thanks for your help
    Have a nice day!