2189 results found
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On the Books Report Summary by Market Segment
Confirmed, Consumed and Forecasted Revenue, Room Nights and ADR on the books by Market Segment for a specific date span. Example, if I wanted to see on Total On the Books for June and today is June 10, I would select June 1 to June 30 date span. This would show me consumed revenue for the first 9 days and confirmed revenue from June 10 to June 30. Summary Report only. No details other than options to show all Segments or just Transient, Group, House Use, Comp, Out of Order. Total at the Bottom of the report, Days of the…
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Display space category (short) names when booking for house use in the timeline
When adding house use in the timeline the assigned (short) names are not visible but only room numbers. It is impossible to differentiatie between the space categories when the room numbers are identical.
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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nations statistics
Would it be possible for the statistics to show that the second person in a double room/ twin room is automatically assigned to the same nation?
This would save a lot of time at the end of the month, as there is no nation assigned for the second person at the moment.11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Housekeeping - assigning multiple employees (ie. 2) to the same space
Housekeeping - assigning multiple employees (ie. 2) to the same space.
Housekeeping would like to assign two housekeeping employees to the same room i.e. one for the bathroom and one for the remaining of the room.
9 votesHi Emma,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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why to merge existing customer while creating a reservation for 2 or 3 room under same name???/
If the property wants to assign different rooms to different people name that is separate but it should be by default while creating a reservation it should be under one name for all the group or multiple room unless needed by the guest.
but mostly no one cares for that as from the guest side but from property we need to keep on merging them especially when we are running busy
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Délogement
Pouvoir attribuer 2 chambres différentes pour un même séjour lorsque le client doit déloger et donc ne pas faire 2 réservations avec un Check out et un Check in!
1 vote -
Commander only rates
It would be necessary to have commander only rates which can be used by our receptionist only, that do not have any restrictions on it. Sometimes it is ok to sell one room of a category for maybe just one night at a certain time, but not the whole category. Also we offer our returner guests the possibilty to book their next vacation - same time - next year when they leave, but we do not sell it to any other person - not online, not at the OTA´s and not in person at the desk. Due to the setup…
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Rateplan per spacetype
MEWS should allow for the users to create rates per spacetype. Currently any rate we create is available for all spacetypes. This results in very slow availability request responses.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Ability to switch off the legionella function
Some hostels often have rooms that do not have bathrooms connected and therefore do not have water pipes. In this a few other cases, turning those rooms to "dirty" with reason "legionella" after 7 days unoccupied does not apply.
Can we add a setting that will allow us to turn off "legionella"?
97 votes -
THE SPACE CAN NOT BE MOVED AS THEY WERE BLOCKED
IF I HAVE A GUEST IN A ROOM FOR 10 NIGHTS AND IN THE MIDDLE OF THE STAY I NEED TO CHANGE THE ROOM NUMBER I CAN NOT DO THAT AS THE OTHER ROOM NUMBER OF SAME ROOM TYPE WERE OCCUPIED BEFORE SO IT BLOCKS TO CHANGE THE ROOM NUMBER IN THE MIDDLE OF THE STAY
KEEP IT EASY AND SIMPLE WHY TO CREATE A HUSTLE FOR YOURSELF AND FOR THE FRONT DESK.
KEEP LAYMAN SYSTEM
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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group picked
There is no picked vs. unpicked status within confirmed group reservations.
This is a pain when creating your forecasts, and predicting your unexpected wash of a group block.
Hard to communicate to management.21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Report on 'check out with unbalanced bill'
There is an option to 'check out with unbalanced bill' and the option to put a reason for this. It would be useful if this created a a notification or task for a manager to alert them of this.
Also would be handy to be able to review a report with the reasons.9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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multi item posting
Create multi-item postings to make upselling easier. Think of Valentine package with chocolates and a bottle of wine.
Currently we need to create 2 items for different VAT calculations. It would make life a lot easier if we could make 1 item Valentine Package with an automated split per bucket.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Balance des tiers avec filtre "négatif/positif"
Notre balance des tiers, avec la fermeture et les annulations est surchargée en encours négatifs.
Nous avons vu ensemble que dès lors que nous avons une annulation, le chiffre d’affaire annulation tardif se poste automatiquement sans que nous ne puissions rien faire.
Est-il possible dans ce cas de faire en sorte de filtrer dans la balance, les encours négatifs et positifs ?
Le but étant de montrer à l’utilisateur directement ce qu’il souhaite voir, donc de rajouter le filtre dans les options sur le côté.3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Améliorer les devis pour les groupes
Les propositions que nous envoyons à nos clients pour les demandes de groupes manquent cruellement de clairté et de précisions.
Il faudrait travailler sur le sujet.
Que le client ait un récapitulatif par exemple :
Par date de séjour du nombre de logements proposé, à quel prix par nuit x le nb de nuits le total TTC et HT
idem pour les produits annexes.
date d'option, montant de l'acompte demandé, ou détail des conditions de réservation.Je vous remercie bien.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Gift Voucher Interface
being able to link existing gift voucher systems like Vioma, E-Guma to Mews to redeem vouchers
36 votes -
Kalender toevoegen bij "receptierekening" (= "losse gast" zonder kamer)
Wij hebben een "receptierekening" aangemaakt waarop wij lopende dingen boeken zoals fietsverhuur, cadeaubonnen verkoop, receptie shop artikelen. Er staan inmiddels heel veel regels op deze rekening. Wij scrollen ons rot. :-) Is het mogelijk om er een kalender aan te hangen. De lopende dingen van die dag zie je in beeld en mocht je iets van een andere dag willen zien dan klik je op het kalendertje om die dag in te kunnen zien.
Ik hoop dat dit duidelijk genoeg is. Ik heb met Stepan gesproken, hij weet volgens mij wat ik bedoel.Succes met deze "opdracht" :-)
Met vriendelijke…
1 vote -
edit user account name or email address
User management enhancements so we can edit a username / name / email address. Best described by my help request / use case to Mews Support....
Is there an easy way for Mews support to rename a user and/or email address? We have a user who histrorically used the reservations@ email with almost all permissions as they were very senior. They now use a personal work email address and the reservations email needs to have permissions downgraded and name changed. It seems i have to delete both and recreate but the original user has 30+ housekeeping and other staff as…
17 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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See all reservations for a specific unit when that unit is selected
When clicking on a specific unit, there is a section where you can see all the OOO that are scheduled for that unit and any future OOO scheduled as well. It would be nice to also be able to see what future reservations are scheduled for that unit, in the event we need to see which unit is available for an extended stay booking far out on the calendar.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Customizable Origins
Properties should be able to customize their own origins as they may need to use more than the hardcoded ones, mainly for reporting purposes
88 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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