1930 results found
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Multi Property: add the possibility to set user rolse and permissions
Today central users are automatically admin. So it is not possible to give the multi-property access to a new user by limiting some areas as it can be done in each property.
Ther request is to extend the roles created for the different properties also for the MMP. It is not optimal to have an high number of users with Admin provileges.8 votes -
138 votes
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Save preferred filters on the Task report
Currently, the report always resets to the “Deadline” date filter, requiring users to manually switch it (often to “Created”) every time they open it.
The proposed enhancement is to let users:
Save their preferred filter settings (especially date filter like “Created”)
Have filters persist after refresh or reopening the report
Optionally set a default view at user or property levelThis would reduce repetitive manual adjustments and improve daily operational efficiency for teams that rely on a non-default task view.
2 votes -
Improve visibility and traceability of invoice corrections on billing documents
Currently:
- The original invoice retains the removed item with no visible indication of correction
- The correction is generated as a separate invoice with a new number -The only traceability exists in: >Action logs >Item-level history
However:
- These sources are not part of official billing documents
- They are not accessible to external stakeholders (e.g., auditors, accountants)
- Users must perform manual investigation to reconcile documents
Impact
- Reduced transparency in billing documents Increased effort in reconciliation and audit processes
- Confusion for clients reviewing invoices Risk of perceived inconsistencies in financial records.
Proposed Solution
Introduce visible linkage and correction indicators at the document level,…2 votes -
Warum werden Rechnungen von Mews an Hotelbetreiber nicht in Deutsch verfasst?
Warum werden Rechnungen von Mews an Hotelbetreiber nicht in Deutsch verfasst?
2 votes -
Reservation bulk update
Being able to bulk update reservations in the future when a price of a product changed. When a price of a product change we have to cancel the product reservation by reservation and add it again. It's not convenient at all. It would be nice to be able to update lot's of reservations at the same time.
5 votes -
Wish for improved color contrast for "Check-out Today" vs. "Check-in Today
Hi Mews team!
We would like to request a minor adjustment to the color coding on our reservation timeline to improve our daily workflow and reduce manual errors.
The Issue:
Currently, both "Check-out Today" and "Check-in Today" use a very similar shade of blue. When the booking department and reception team is assisting guests with stay extensions or late check-out requests, it is difficult to distinguish between a guest who is due to depart today and the guest who is to arrive when looking at the same room to checkin and out of. This occasionally leads to mistakes when selecting…4 votes -
reservation report date range
Remove the current 1-year limit on the Reservation Report date range, allowing users to run reports across longer periods. This functionality was available in the old report and is needed to support more flexible historical and future analysis and reporting
2 votes -
Minimum Stay THROUGH Restrictions (not Minimum Stay on ARRIVAL)
Minimum Stay Through Restrictions should be supported in Mews. Currently, minimum stay restrictions are applied as Minimum Stay on Arrival. So, a 3-night minimum stay on a Saturday night would allow someone to book for 2-nights if staying Friday & Saturday. Minimum Stay Through restrictions should be an option (especially since Mews RMS Atomize has this option, as do most channel manager marketplace integrations).
2 votes -
Be able to change the customer without have it add them as an additional guest first
You should be able to change the customer on a reservation without first having to add them as a companion. The current process creates an unnecessary and inefficient workflow.
For example, if a booker initially makes a reservation under Joe Smith but later wants to change the guest name to Jane Doe, the hotel reservations agent must:
1. Change the reservation to two guests
2. Add Jane Doe as a companion
3. Assign Jane Doe as the primary guest
4. Remove Joe Smith from the reservation
5. Change the reservation back to one adultThat’s five steps just to change…
14 votes -
Sortierung Print-Anreiseliste
Es wäre schön, wenn man die Anreise-/Abreiseliste nach Nachnamen oder Zimmernummern sortieren könnte. Die Option "Gruppieren nach" nimmt viel zu viel Platz weg.
Es ist sehr zeitaufwändig, jeden Tag eine neue Excel-Liste zu erstellen. Das wäre mit einem Knopfdruck sehr viel effektiver.4 votes -
Prevent dropdown menus from closing when the user scrolls inside them
When a dropdown contains more options than can fit in the visible list, the user can scroll inside the dropdown to reach the remaining options. That works as expected.
However, when all available options already fit inside the visible dropdown, scrolling while the dropdown is open closes the dropdown instead. This is easy to trigger accidentally, especially on a trackpad or mouse wheel.2 votes -
Deposit on the Kiosk
When a customer is making his check/in on the kiosk, i want to be able to ask them for a preauthorization before getting their keys.
5 votes -
guest profile search
Search for guest profile by all dates. For example by typing in the address in the search area.
3 votes -
Automatically cancel payment requests when a booking is cancelled
Problem:
When we create a booking, we send the guest a payment request linked to the reservation. However, if the booking is later cancelled, the payment request remains active and must be cancelled manually.Solution:
Automatically cancel linked payment requests when the related booking is cancelled.2 votes -
Daily or Monthly General for Quickbooks import
Need a Daily or Monthly General Journal entry using GAAP (Generally Accepted Accounting Practices) - double entry (Debit and Credit) to import into Quickbooks Accounting Software.
2 votes -
Preview on Reservation Modifications
One important area for future improvement is the reservation amendment process. Currently, when modifying an existing reservation, such as changing dates, room type, or number of guests, there is no option to preview the updated rate or any supplemental charges before saving the changes. Staff must first apply the amendment in order to view the new pricing and communicate it to the guest. This creates operational challenges, as there is no reliable way to revert the reservation back to its original details and rates if the guest declines the updated pricing. For example, MEWS currently allows additional nights to be…
2 votes -
Request Arrival Time
The reservation form needs a prompt to allow the guest to indicate their desired arrival time. As a small property, managing our staff is very important. If a guest isn't arriving until 11pm, we need to know that ahead of time. There should be a mechanism displaying the default arrival time and allowing the guest the option to adjust it. Having a guest arrive at 3pm versus 9pm makes a big difference for staffing and housekeeping.
2 votes -
Permit Restriction Names
My restrictions list is very long- different rooms have different restrictions and I have to create a restriction for every single holiday when I want a different nightly booking minimum (e.g. 2 nights or 3 nights). When looking at the long list, it would be A LOT faster for me to know why I created a specific restriction if you would allow me to name it myself. For example, my restriction for 5/22-5/25 that requires a 3 night stay, I could name "Memorial Day" instead of having to figure out from the dates why I created that specific restriction.
2 votes -
Verfügbarkeit
Wenn man über das Plus Zeichen eine neue Reservierung eingeben möchte, dann sieht man unten alle Kategorien und alle Raten.
Wenn ich nun die Kategorien nach unten scrollen muss, um zB die Verfügbarkeit der Kategorie 9 zu sehen, dann sehe ich zwar die Raten, aber die Namen der Raten nicht mehr. Ich muss mir also merken, welche Rate an erster Stelle steht?Ich wünsche mir, dass der Balken der Ratennamen mit nach unten fährt.
2 votes
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