1867 results found
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Bulk Product Upload
It would be great if MEWS had an option during build and for future changes, to allow a bulk upload or download of products within services for monitoring - currently updating prices, adding or removing products is laborious for properties and very time consuming; having the ability like guest profiles to upload and download would be much quicker and save a lot of time.
2 votes -
Zusatzprodukte
Es ist wichtig, die buchbaren Zusatzprodukte in den Buchungsstrecken individuell anlegen zu können. Wir haben verschiedene Pakete und bieten nicht überall dieselben Zusatzprodukte an oder sie sind in einigen Paketen schon inkludiert. Da diese Auswahl aktuell nicht möglich ist, kommt es immer wieder zu Missverständnissen und Gäste buchen Produkte dazu, die bereits enthalten sind oder für bestimmte Pakete nicht zur Verfügung stehen.
2 votes -
Ability to send pro forma invoice or invoice with % deposit to secure booking
We are trying to set up our group accommodation billing. We would like to be able to send a proforma invoice or invoice, which shows a 25% deposit due to secure the booking.
At the moment Mews does not offer the possibility to issue an invoice for a percentage of the amount, and i think this would be really useful to develop12 votes -
Three improvements
- I would love to be able to lock reservations on the dashboard instead of goin into the full reservation, sometimes we book 15-20 reservations under one person and then when we are done we run the card for deposits and sperate the bills. It would be a great practice to be able to lock them without going back into them.
- I would love if the employees name came up next to when a reservation was cancelled right now it just gives you the date and time but adding the employee like you do when it's created could elevatie the discovery…
1 vote -
Ability to block the other rooms within a parent room if one of these rooms are being booked
In Mews, it is possible to create a parent room, so one room could be sold as two separate rooms or together (room A + B = parent room). Ideally, we would like to also have the option so that when the customer books room A, room B is automatically removed from sales. This will prevent other people booking the other room.
2 votes -
Comptes recevables
Bonjour!
Nous avons beaucoup de compagnies qui chargent à leur compte client et qui paient à chaque mois. Je dois leur envoyer un état de compte à chaque fin de mois, mais présentement en exportant la balance des débiteurs, le visuel n'est pas professionnel et n'est pas à l'image de notre entreprise. J'ai dû créer un template Excel afin d'y copier les données. Avec Hotello, mes états de comptes étaient clairs et je pouvais les envoyer tels quels.
Ma suggestion serait d'ajouter l'option d'une exportation en PDF par compagnie avec le logo de notre entreprise, et d'y ajouter les dates…1 vote -
Maximum advance restriction for Web Booking Engine
Use case:
We want to offer a last-minute rate in our web booking engine to increase and stimulate a last-minute pickup. This rate should ONLY display for dates that fall between a maximum advance period of 7 days.Existing restrictions can be set up to affect the arrival date, however cannot limit the departure date. (rate-specific)
It would be useful to have this option within the restriction options.
Work-around:
To achieve the above scenario, is only possible using maximum advance and maximum length restrictions for each night individually. In our case we want to offer a last-minute rate maximum 7…1 vote -
bulk update guest classifications
Posting on behalf of Hazlitt's:
Whenever we there is an event in the area (like London Pride) or we have some building work done, we send guests emails to warn them about this. We then use one of mews classifications to mark the guests that received the emails, so we know at a glance on timeline who knows and who doesn’t!
We had a big building project last year, that overrun, and we ended up marking quite a lot of profiles. As we have another project starting soon, I wanted to clean the slate and remove all the classification we…
1 vote -
Change default printer
Change the default printer from to pdf to a "real" printer to make it easier when printing a bill
3 votes -
Occupancy and Revenue Graph
A coloured graph that clearly states occupancy and revenue YOY comparison.
1 vote -
Visible occupancy on main page
The week snap shot is helpful. However, I would like our team to always know where occupancy is sitting for the current month. It would be great to have a coloured doughnut on MEW dashboard visible at all times.
1 vote -
Room Availability Display During Peak Season
Dear all,
We are currently in Peak Season, and the hotel is fully booked on certain dates. However, we have noticed an issue where, despite some room categories being overbooked, the hotel remains open for new reservations. This situation should ideally not occur, or there should be an alert indicating that the hotel is fully booked, requiring validation for any overbooking.
For example:
The hotel has 15 rooms in total, divided into 3 categories (Classic, Superior, and Sea View, with 5 rooms each).
For the night of December 31st, the hotel is FULL (15 rooms sold), but there is an…4 votes -
Sort by any column when viewing tasks
Maintenace - all columns in TASKS are Sortable = Dropdown menu
Could you enable column sorting (e.g., by "Name,")? This would help us organize tasks, such as sorting hotel rooms in ascending or descending order.
Would appreciate your feedback on possible solutions. Our previous sytem had this and we m,iss this feature a lot.2 votes -
Download simplified confirmation letter for group block guests in PDF format
We would like a function where we could download a PDF confirmation letter for guests that are a part of a group block that doesn't have any links or anything in it. Just simply information about their stay: name, date of arrival/departure, room category, rate etc.
22 votes -
Child Pricing on Products
Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).
29 votes -
"Overdue" Label for Issued Invoices in Search Bar When Receivable Tracking is disabled
For hotels with the "receivable tracking" not enabled, It would be nice to consider removing the Overdue Label for past issued invoices in the Mews Search Bar. The label does not show anywhere other than the search bar.
There is no way to act on it, but seeing it leaves the impression that the users must act on it.
1 vote -
Rates & Rate group updates
Rate Key Requirement:
It is not possible to leave the rate key field empty, limiting flexibility. We are currently doing a big migration/restructure project and cannot yet delete the old rates but need to wipe the keys in order to reuse them.Navigation Limitation:
Unable to use Command+Click to open a rate in a new tab, which impacts multitasking efficiency.Voucher Code Search:
Searching for voucher codes is harder. Additionally:If working on a public voucher setting, after making a change, all filters reset quickly to default, and we need to filter again to public/private.
Lazy Loading Behavior:Deactivating a…
5 votes -
Being able to assign specific room types to a rate vs. all being assigned automatically.
It would be helpful if we can select the specific room types we need to assign to a specific rate plan. Currently, we just need to add more restrictions if a room type cannot be sold under a rate plan.
6 votes -
Leave options permanently selected in the check out report
As we also write important information for the check out in the comments, it would be useful if these were also always automatically displayed in the check out report. Currently you have to select them in the filter/options. With every action, however, the selection is always canceled and must be selected again.
2 votes -
guest profiles should automatically reflect any outstanding balance from their associated company profile
It is not currently possible in Mews to configure the system so that guest profiles automatically reflect any outstanding balance from their associated company profile—for example, by showing an alert or open amount in the guest profile whenever the company has unpaid invoices. There is no built-in, automated sync that shows company-level debts or outstanding balances at the guest profile level in the current version of Mews.
Here are the main points:
• Company profiles and guest profiles are distinct entities in Mews. When a guest is linked to a company (for instance, for billing purposes), the outstanding balances or…1 vote
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