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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2189 results found

  1. In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
    That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.

    12 votes

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  2. end of day should not be mandatory 12pm. Some guests arrive after 12pm - will be automatically noshow on that day. Further, it is not logic to book f&b products on another day, when the main day of the event is the prior one. This distorts heavily statistics

    12 votes

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    on the roadmap  ·  3 comments  ·  Other  ·  Admin →
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  3. Default VAT of deposits to be editable and not linked to Legal Environment.

    12 votes

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  4. 12 votes

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  5. 12 votes

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  6. 12 votes

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  7. 12 votes

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  8. 12 votes

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  9. 12 votes

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  10. 12 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. 12 votes

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  12. 12 votes

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  13. 12 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  14. Add the calendar to the Commander app, to be able to jump to a date other than today.It's in the report, so add it to app too. Used for planning by HSK executive.

    12 votes

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  15. Only allow users to issue an invoice when a company has been linked to the bill.

    12 votes

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  16. 12 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. "For properties who would like to gather and view more statistics about length of stay, our reservation report would be a great tool for comparing these details. With an additional filter for 'Minimum number of nights', data analysis can become much easier as you can select exactly which items you would like to view."

    12 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  18. 12 votes

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  19. It would be great if we could label the bookings individually and make sure that this is everywhere visible.
    Example: Speakers from the seminar
    We make do with the top management classification in the guest profile, but even this is not obvious everywhere.
    I expect to see this information in the booking overview of a group, for example, without having to expand the reservation. And it must be visible in the timeline.
    In addition, this is a classification that does not belong to the guest profile, but to the individual room reservation. After all, the speaker could arrive later as…

    11 votes

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  20. It would be very practical to be able to make a reservation without having to specify the occupants. For example, for company seminars where some rooms remain unoccupied despite the hotel being privatised, we are obliged to add at least one adult to the booking, even if the room is empty. This complicates management and does not reflect reality.

    11 votes

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