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Property Operations & PMS

Property Operations and PMS: this is the forum for posting your ideas and comments on all aspects of hotel operations, from reservations to events to metrics and reports. You'll find a category here for each of the major topics in property management, and if you can't find the right category, please search or post to the Other category. Where we can, we'll move ideas around to group them as intuitively as possible for the product managers working on the PMS.

Please keep in mind that there is a separate forum for topics specific to the operations of hotel chains and groups. Go to the Multi-property management forum for anything about portfolio management or rate, product, package and restriction functionality across multiple properties.

Property Operations & PMS

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2150 results found

  1. please add a filter to all reports in order to choose specific number of room types and not only one. or a selection of the floor

    55 votes

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  2. THE THINGS ARE WAY COMPLICATED WHEN WE TRY TO DEAL IT BY OUR SELF...

    MAKE A LAYMAN LANGUAGE TO EXPLAIN THE THINGS AS NOT ALL OF THE REPRESENTATIVE ARE INTO THE MODERN SYSTEM....

    KEEP THE NOTES WHERE A FRONT DESK DOES NOT HAVE AN ACCESS TO IT SO THAT WE KNOW ITS GONNA BE HANDLE BY THE MANAGER..

    IT SIMPLY DOES NOT SHOW ANYTHING IF WE DO NOT HAVE THE ACCESS TO IT?? IT MAKES MORE CONFUSING....

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Noter la date de consommation sur les éléments de produits dans les factures ouvertes car pour les longs séjours, cela permettrait de vérifier si tout a été facturé ( contrôle plus efficace)

    1 vote

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  4. Be able to setup the release due date for optional bookings according to the cancellation policy

    10 votes

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    0 comments  ·  Other  ·  Admin →
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  5. Bill preview :
    Add a new filter in order to display all details booking by date. Filter only by date of stay to print the invoice

    10 votes

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  6. think you need to work on that feature a bit so reception aware when a HOUSE USE room checks in, make sure there is a check in and check out solution – otherwise, how do we know if the members of staff is in the room or not???

    And also room changes should be allowed instead of having to delete a space block and create a new one.

    A House room use is a reservation like any other, the only difference is that it does not count into the inventory and revenue.

    24 votes

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  7. 10 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. Making a refund in Mews is easy and quick, however, when leaving notes as reason for refund, internal information that mean to be shared only with staff, it shows on the bills or invoice, leaving a very unprofessional image. Guests should not see what we write as notes.

    25 votes

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  9. Booking number should be in all reports - Accounting ledger report and paymentreport, It is much easyer to remember at number instead of the spelling of a name.
    and it would be very usefull if you need to merge 2 reports

    25 votes

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  10. Create a notification for the release date/time.

    10 votes

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    1 comment  ·  Other  ·  Admin →
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  11. Als Hotel wir bräuchten ein option die Gutschein zu erstellen und lösen in Mews wie in Inkentoo System Kassen. Sehr wichtig für die Buchaltung

    As a hotel we would need an option to create the voucher and solve it in Mews as in Inkentoo system cash registers. Very important for accounting

    2 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  12. Use case: During his stay, the guest has the possibility to use 100€ per day for any F&B expenses. Possibility for the POS to post expenses that can be absorbed in the price at the moment of consumption. Unused Expense Allocation cannot be refunded or used on another day.

    18 votes

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  13. Nowadays it's still not possible to edit a specific customer profile report (only per arrival day is available). The idea is to create a customer profile with specific filters (available in Internals>Classifications). For instance I would like the list of all the blacklisted customer profiles from an unspecified timeline.

    18 votes

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  14. Is more important to know how many ROOMS and not GUESTS are arriving/departing day by day in the Dashboard overview.

    6 votes

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    0 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  15. It would be great to only have to select a desired check-in date, or "start date" and then have the check-out or "end date" auto fill as a 7-10 spread and default to showing Net Values instead of Gross.

    12 votes

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    2 comments  ·  Other  ·  Admin →
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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  16. When we ask for a deposit; Often, guest accounting department ask us for a down payment bill (deposit bill). Usually 30% of the total reservation.

    It would be great to be able to edit a down payment bill (deposit bill) automatically calculated (a specific percentage) from the reservation total balance.

    24 votes

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  17. To display different information on the header/footer of bills vs. invoice. For example to display bank account information on invoices but not display it on creditcard bills.

    16 votes

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  18. We should be able to reduce the width of the day column in the timeline.
    This will improve visibility overall when zooming in and out.

    11 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  19. A guest might move even 5 times during a long stay or in case of extending a reservation.

    29 votes

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  20. There would be great to show current capacity in calendar with restrictions.. At the moment I have to open another window to see my capacity to manage restrictions.

    9 votes

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    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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