2150 results found

1. OGM numbering

   OGM issue
   1 What is an OGM
   OGM is a structured reference used with wire transfers and supported by all banks in Belgium in the form of: +++090/9337/55493+++
   This reference is used by the hotels to process the bank payments automatically

   2 Structure
   If you strip the + and / from the example +++090/9337/55493+++ you get 090933755493

   The first 10 digits are typically the invoice number 0909337554. This could be a combination of invoice number and financial journal, or any other combination, but the invoice number is commonly used and should work for most of the customers.
   Of course if the invoice number gets reset each year, you could have the same reference for different transactions. To prevent this scenario you could put the current year in the first 2 digits and use the rest for the invoice number.

   The last 2 digits form the control amount: this is the modulo 97 of the first 10 digits. So 0909337554 gets divided by 97 and the rest will be the last 2 digits: 93
   There are 2 exceptions:
   • if module 97 is zero, 97 is used
   • if module 97 only consists of 1 digit, an extra 0 is padded to the left
    
   3 Use in a PMS
   • This OGM reference should be automatically created when an invoice/bill is created and stored in the database.
   • This field should be at all times printed on the invoices (below example from winner😊)

   • This field should be available for accounting interfaces for Mews in the connector api function Bills/getAll:
   o either in the Bills section:

   o or in AccountingItems section (type Payments):

   OGM issue
   1 What is an OGM
   OGM is a structured reference used with wire transfers and supported by all banks in Belgium in the form of: +++090/9337/55493+++
   This reference is used by the hotels to process the bank payments automatically

   2 Structure
   If you strip the + and / from the example +++090/9337/55493+++ you get 090933755493

   The first 10 digits are typically the invoice number 0909337554. This could be a combination of invoice number and financial journal, or any other combination, but the invoice number is commonly used and should work for most of the customers.
   Of course if… more

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

2. Charge deposits

   Is there a way to enable automatic charging of a deposit when the front desk agent books through Commander? This would save time.

   3 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

3. 4 Last CC Digits to be shown on the side of "Charge and Close" button in billing

   To verify with guest if this is the right card to be charged, show the last digits of the CC on the side of the CC Type Icon near "Charge and Close". This would avoid mistakes and this is also a LQA Standard (Leading Quality Assurance), which is one of the highest and most used hospitality standards.

   19 votes

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   idea to upvote  ·  AdminJovana Anicic (Admin, Mews Systems) responded

   Thanks for the feedback!

   This is definitely something that we wanted to take care of. We will let you know about its progress, in the meantime, happy to see how many people will see the importance of this nice feature!

   Regards,
   Mews

4. Configuration setting which allows us to Swop number of adults in reservation screen van low to high

   Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
   By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
   We notice many wrong bookings are made, since its set by default on 1.

   Could we please get a choice on whether we display 1 adult before 2 adults.

   2 votes

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   idea to upvote  ·  0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Create task from space status report

   It would be great if tasks and rooms could be assigned to housekeepers with one action. Instead of switching between "Space Status" page and "Tasks" page.

   3 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

6. Check out with unbalanced bill

   I'd like to disable the 'Check out with unbalanced bill' function for some users in my system. This is not possible yet and has to do with user rights/permissions.

   24 votes

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   2 comments  ·  Finance management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   
   

7. rate production report

   Can we get a total rate production report instead of just individual ones.

   1 vote

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   0 comments  ·  Reports and dashboards  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

8. Summary of a group booking

   Need to be able to print a proper summary booking

   -Number of nights and room details
   -Products
   -Total amount
   -Notes

   Display this information bed by bed
   Display total night per date
   Display total product per date
   Add button « Send by email »

   We need to have same informations when we print it and send it by email

   20 votes

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   idea to upvote  ·  0 comments  ·  Group management  ·  Delete…  ·  Admin →
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9. Scheduled Year Overview Report Date Range Error

   When scheduling reports, you typically have them scheduled to send via email in the morning. This ensures that all data is accurate for the day prior.

   When scheduling Month Overview Manager Reports, you can select the date range to be from the 1st of the Month to Today 00:00 (midnight the night prior). This is great because all the data is final and cannot / should not really be adjusted.

   However, when scheduling the Year Overview Report, the only option for date range is from the 1st of the year to Tomorrow 00:00 (which is midnight tonight as opposed to last night).

   If I send this report every morning at 7am (Today 07:00), the information that is sent in the report is bound to be inaccurate because of all the transactions that take place from Today 07:00 to Today 23:59 such as new same day bookings, cancellations, etc etc. Therefore, this report is not accurate for accounting purposes or anything else for that matter.

   MY REQUEST: Allow the scheduled Year Overview report to all the date range to be from the 1st of the year to Today 00:00, thereby capturing data that can no longer change.

   When scheduling reports, you typically have them scheduled to send via email in the morning. This ensures that all data is accurate for the day prior.

   When scheduling Month Overview Manager Reports, you can select the date range to be from the 1st of the Month to Today 00:00 (midnight the night prior). This is great because all the data is final and cannot / should not really be adjusted.

   However, when scheduling the Year Overview Report, the only option for date range is from the 1st of the year to Tomorrow 00:00 (which is midnight tonight as opposed to… more

   8 votes

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   idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

   Hello all,

   
   

   This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

   
   

   Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

10. Currency selection on pro forma and final invoice

    When working in multicurrency environment, it would be great to be able to select only 1 currency to be displayed on the pro forma and final invoice of a customer. This will avoid a lot of confusion and discussion over the FOREX used by the hotel.

    8 votes

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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

11. Promotion

    Can there be an easy way to design Promotions? Similar to booking.com.

    Select stay dates.
    Select booking dates.
    Select Rate Plan.
    Select Room Types
    Set up discount.
    and run the promotion.

    Thanks

    28 votes

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    idea to upvote  ·  2 comments  ·  Revenue management  ·  Delete…  ·  Admin →
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12. Under Space Categories, add a feature so that extra capacity is for children only.

    My suggestion is to allow for extra capacity in space categories to be for children only. All my spaces are standard occupancy of two people with some spaces having extra capacity set at two. As a property want to be able to specify 2 adults + 2 children and not potentially attract booking for 4 adults.

    49 votes

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    8 comments  ·  Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

13. long stays information

    We have some ‘Long stays’ but there is no where we can see the actual number of days they’re staying (without looking at the arrival and departure date and making the maths). It would help if there could be a way of having a number (it could be right next to the reservation dates and inside parentheses) indicating the total room nights of that reservation

    14 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

14. Advanced purchase % off by day

    Create an option to amend the advanced purchase discount % by day or day of week. I.e. Monday - Wed 10% off and thursday - saturday 15% and sunday 20% off

    11 votes

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    1 comment  ·  Revenue management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

15. Show per room category availability on Analytics

    Show the availability screen on Mews Analytics per room type

    3 votes

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    0 comments  ·  Metrics, analytics and insights  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

16. Mews analytics : default hotel in a chain

    When you have a chain of hotels you always see the data of the entire chain first, which makes it unnessarary slow. Maybe default the hotel choosen? Or make it an option per employee/ Eg. the ceo of the chain will want to see them all, but the general manager of hotel x, will by default want to see his own hotel.

    2 votes

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    0 comments  ·  Metrics, analytics and insights  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

17. Automatic and manually services to be applied on bookings and reported

    Option to choose automatic housekeeping services to be applied on all bookings that has a stay for more than x days, such as towel change every x days and bedlinen every x days during a stay. Also the option to manipulate, add or move these services to other days. A report on all these services should be possible to access so that the housekeeping team can organize and plan the work volume for the upcoming xx days.

    67 votes

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    1 comment  ·  Housekeeping  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team! We have updated this idea as one to be upvoted.

    Remember you can share a link to this idea so that your friends and colleagues can upvote it.

18. Report for extended and/or shortened bookings for a selected period of time (per rate per segment etc.)

    Report for extended and/or shortened bookings for a selected period of time (per rate per segment etc.)

    3 votes

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    0 comments  ·  Space management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

19. Zero Rate

    You should be able to see any roomnights on a "£0.00" rate from the management report. You should also be able to pull a "Zero Rate" report

    11 votes

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    0 comments  ·  Revenue management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

20. cash desk

    when you close the till you have to enter a comma, I would like to see that you can also enter a period, for example 423.50

    1 vote

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    0 comments  ·  Finance management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, Mews Systems) responded

    Hello all,

    
    

    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 

    
    

    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.