Automatic reminder and cancellation e-mails should be to booker, not guest.
Now, the automatic reminder and cancellation e-mails are send to the guest and not the booker. Even if the guest has no e-mail, the booker (or anybody else) does not receive an automatic reminder and cancellation. As we have a agreement with the booker and not with the guest, it should be the booker who must receive the automatic reminder and cancellations. Now, bookings are being canceled automatically (when not reconfirmed before the deadline), without notifying the booker, who did originally receive the confirmation. This is a major flaw of MEWS. The booker should receive automatic reminders and cancellations!
Luigi Orsini
shared this idea
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Linda Ohlson
commented
Indeed booker should receive the reminder and cancellation emails, who else? Please allow this option asap.