1973 results found
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Upgrade or change room category without changing block
It should be possible to change the room category of a reservation from a block without changing the block. It is critical that for example the Front Desk are able to change room type(by changing the room number), or upgrade easily from the reservation without changing the availability block. This used to be possible, so please bring it back.
7 votes -
Mews App: Filtering "Service" on the Spaces Page should automatically reflect in "Assign" Page
It can be cumbersome to filter further on the "Assign" Page (hand icon) when a client has already filtered the service on the "Spaces" Tab (house icon), especially for the number of Spaces we still have to go through in order to select the correct space per that service. Somehow, ALL the spaces are still listed regardless of the filtered services.
2 votes -
Selecting all open bills on a routed company bill at once
I would be nice to have a 'select all' open bills button or checkmark where we can more easily manage all items / open bills on company bills that have a large number of open bills due to payment routing.
8 votes -
Import Reservations with Creation Date
When migrating data from past provider to Mews, allow importing the original creation date of all reservations being migrated to facilitate analysis of the booking pace (comparing booking creation date and guest's arrival date)
7 votes -
Sort out cancelled / no show reservations in groups
When going through cancelled / no show reservations (groups) it is time-consuming having to click on each and every one of the reservations in the group to see what date and what reason the booking was cancelled.
In groups it would be great if you were able to organize them by date, as well as, reason (cancelled / no show).
The best solution would have been to sort them out as we have when it comes to past and future bookings and by date but instead "cancelled" as one and "no show" as another one.
If you then click on,…2 votes -
Adaptation of Vouchers for Agencies and Companies
We work with several companies and agencies, and we need to adjust the vouchers according to the specific conditions of each reservation. Currently, some companies pay by bank transfer, and we must adapt our documents accordingly.
Specific Requirements:
…Voucher Customization: Ability to dynamically modify the information displayed on the voucher based on the agreement with the client. Configuration Options: Do not include an email address. Do not store a credit card in the client's file; it should only be linked to the agency. If clients make additional purchases, the agency’s credit card will be charged. This is a major issue1 vote -
7 votes
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Billing Address Format
Currently, the Associated profile's address is visibly compacted on the bill > we believe it is to save space on the header and is presented as follow:
Adress: Address line 1, Adress Line 2
City, Postal Code, CountryHowever, it would be preferable to keep the "standard billing format" just perhaps make it appear smaller. And, perhaps it can also occupy a bigger space when the customer address is not completed so the standard below is not lost.
Furthermore, the standard billing formatting should be as noted below:
Address:
Name
Street #
Postal Code + TOWN/CITY (same Line)
Country5 votes -
Easier search through products
Hi Mewsers,
When searching through the product list I would find it very useful to be able to either filter or have it easy visible which products we are offering on our booking engine / guest portal.
This because we have some products in the list 2 or 3 time because of the way they are charged (once / per night etc. etc.).1 vote -
Assign spaces to an availability block
We need the OPTION to pre-allocate rooms in an availability block. By the time we receive some rooming lists and pick-up the beds, other guests have already extended in a room and then ruined exclusivity in a section/floor; or if you sell beds in a hostel, the extensions have led to the availability block guests being split up over multiple different rooms.
5 votes -
Exempt certain taxes for OTAs
On Expedia Collect and Airbnb bookings, the OTA collects the occupancy tax (city tax) and not the property. It therefore requires us to make some unfortunate accounting adjustments at the end of each month.
We would need to be able to choose which taxes apply to Travel Agents.
4 votes -
Rate group and rate descriptions showing on the New reservation screen
Currently Mews does not show rate group description and rate description when multiple rates are available within one rate group. This is not ideal for any hotel that may have multiple properties to manage as well as multiple reservationists. Its unreasonable to expect for reservationists and multiple property management to remember or recall information that is vital to relay to the guest at time of booking. Most hotels have multiple rates so this is a feature that is 100% missing and required for Mews tobe competitive in the PMS market for groups and PMS for hotels.
4 votes -
Flexible base rate dependencies / nested base rate dependencies
Currently when a rate is setup as based upon another rate (base rate) it is only possible to setup one fixed adjustment. However, since we offer rates with and without breakfast, occupancy based adjustments need to be different between rates with and without breakfast (for example).
Wouldn’t a setup option be nice that allows to not derive all room / occupancy prices from the base rate, but only derive the base rate by a certain adjustment and setup the occupancy adjustments and room type adjustments.
So like:
Base rate: xyz-Rate (← the one the new rate is derived from)
Options:
…16 votes -
Activation and deactivation of users
In the user management section, it would be nice to simply deactivate or reactivate user profiles. Sometimes users work for seasons and leave the company for a few months between seasons. Currently, if you want to stop the access to Mews, you have either to remove the rights of the user or you have to delete the profile and recreate a new profile when the user comes back. When you try to remove the rights, if will not work if the user has created export schedules. The only person who can remove the export schedules is the user himself. It…
2 votes -
Confirmation mode ("do not send" and "send") for booking confirmation and quotation
we've noticed that when creating a reservation manualy from the PMS, on the “Details” page, the confirmation mode defaults is “Do not send”. By changing the reservation status (to Requested or Optional) or even back to Confirmed, the confirmation mode automatically changes from “Do not send” to “Send”. This can be a source of error if the person making the reservation doesn't notice it. I think it would be preferable for the confirmation mode to default to “Do not send”, and for the person making the reservation to change it manually if necessary.
what do you think?1 vote -
Simpler method for adding notes to a bill before issuing an invoice
Find an easier way to add notes to a bill. Such as billing info. To be able to add this information and save it before issuing the invoice. For example if the name of the bill can appear on the top of the invoice
1 vote -
Créer un export simple pour la comptabilité en CSV pour import
Bonjour,
La création d'un CSV importable qui contiendrait :
Date - Code Journal - Compte comptable - libellé - CA HT ( au crédit)
etc...
Date - Code Journal - Compte comptable - libellé - TVA (au crédit)
etc
Date - Code Journal - Compte comptable - libellé - Paiement (au débit )Incluant le CA total (point de vente inclus)
Export des arrhes et débiteurs de manières groupés ou non sur le même principe.
9 votes -
rate details
Enable Hover Functionality for Rate Notes in Reservation Overview
It would be extremely useful to have the ability to view rate notes in the reservation overview by hovering over the rate name—similar to the functionality that’s already available when creating a reservation. Rate notes often include essential information regarding rate inclusions, restrictions, and conditions that are vital for quick reference.
Currently, accessing rate notes in the reservation overview requires additional steps, which can disrupt workflow efficiency. Implementing this hover function would make it easier for team members to quickly review important rate details, enhancing both accuracy and response time when…
2 votes -
Create a button where you can choose between group invoice/individual invoice
Creating a button where you can easily mark if a group can be invoiced on 1 bill - or if the rooms in the group will pay all separately. Right now all items of all bills have to be moved individually to 1 main bill. Having a button to make these changes with 1 click would save a lot of time!
22 votes -
Order generates email for API reservations
Currently, Mews only sends emails to the notifiable reservation sources are "Booking Engine", "Channel Manager" and "Commander.
It doesn't happen for reservations created via API.
We would like to add this source and receive notifications about reservations created via API.2 votes
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