1973 results found
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Sort bookings by different date criteria in a COMPANY PROFILE
Be able to sort bookings by date of departure and date of receipt, as well as date of arrival in a COMPANY PROFILE like Booking.com or Expedia. Depending on how you need it for the (monthly) bill.
9 votes -
Créer un mail de proposition pour un groupe créé dans Bloc de disponibilité
Créer un mail de proposition pour un groupe créé dans Bloc de disponibilité.
Cela permettrai d'envoyer la proposition par Mews comme pour une réservation d'individuelle.
Merci :)4 votes -
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles.
Currently, the user must manually select the counter for the bill and the fiscal printer each time a document is issued. This leads to errors and makes issuing corrections very time-consuming. By allowing the assignment of which counters and fiscal printers a user or role is authorized to use, the overall user experience would be significantly improved.
2 votes -
Improve Payment report
Implement an improvement so that the payment related to outstanding invoices is displayed as in the payment tab of the customer profile (showing the invoice number that generated the account receivable), and not just the reference to the bill.
1 vote -
Choose prices per person when blocks are implemented
When a block is implemented, we wish to be able to choose prices per person.
5 votes -
Permission to export the customer database
Ability to block exports of the ‘Customer Profile’ report for certain user roles.
A receptionist on a temporary contract (i.e. working only 1 or 2 days in the hotel) can, if he or she wishes, export the whole of the hotel group's customer database by means of an Excel export filtered by creation date.
3 votes -
No-Shows: Automated Balanced Bill Closure
When a reservation has met the conditions of a "No-show" automatically, there should be a sequence of events for Mews to automatically add (not only) the Cancellation Fee + Payment + balanced Bill Closure at the end.
1 vote -
Charge per hour for Early Check In / Late Check Out
It would be great if it were possible to set an early check-in and early check-out rate per hour. Currently, only a fixed price can be selected, which limits our ability to charge more for these options.
4 votes -
Show Rates connected to Segment
Show Rates connected to Segment. We have certain rates with certain segments. When creating a booking and so choosing a segment it should only show rates with that segment.
2 votes -
Child Pricing on Products
Mews should accurately allocate the price across different age categories. For instance, if a reservation includes products with child pricing, Mews should distribute the total cost based on child pricing and not just equally. For example, if the total price is 67.5 and the reservation has 2 adults and 1 child, the distribution should be 27 (adult price) multiplied by 2 (adults) and 13.5 (child price) multiplied by 1 (child).
31 votes -
Overbooking on a future date affect the availability on the Availability Block on a previous date
When you have a overbooking of a space category in the future, i.e. December, and you are creating an Availability Block on the a previous date, i.e. June, the overbooking reduces the availability of that space category in June as well. The availability calculation strategies diffusive or discrete, should have in consideration the actual dates of the booking in overbooking. To have the availability on the availability block we have to go to that future booking, and change the requested category to a higher space category and then go back to the availability block, so the real availability can be…
1 vote -
pop up warning when extending a reservation when a locked reservation is following the current
When a reservation is modified (eg because the check out date is extended), the room can be locked. However when you are extending this reservation, it is quite possible that you already have a locked reservation blocking the room you are about to extend.
MEWS does not warn you when you are extending the reservation if and when this is the case, hence your perhaps VIP on arrival is moved without anybody being informed.
1 vote -
invoices
i dont know why it is like this... That clients can’t access their invoice themselves. In fact, in Canada, it’s usually illegal not to send an invoice. Currently, account statements are not available in Mews.
Also, in the pro forma invoice, the GST and QST numbers are missing, and taxes (including tax numbers) are extremely important in Quebec.
In short, we need to:
…Provide access for clients to retrieve their invoices themselves. Include tax numbers everywhere and show a detailed breakdown of the taxes. Automate invoice delivery: when a client makes a reservation, they should receive either a link to2 votes -
Booking Engine Zahlungsseite
Bei der Booking Engine sollte für bestimmte Tarifgruppen die Möglichkeit bestehen, dass sie eine Buchung abschliessen können, ohne Angabe einer Kreditkarte. Gerade grössere Firmen mit Vertrag steigen mittlerweile auf Onlinebuchungen um, diese Kunden haben ein Bedürfnis, Reservationen schnell abwickeln zu können. Wenn vertraglich festgelegt ist, dass die Firma den Aufenthalt bezahlt, sollte es möglich sein, die Buchung ohne eine Garantie erstellen zu können.
1 vote -
Delete rates with "all rates" restrictions
When we want to delete a rate, it is not possible if there are restrictions affecting to "All rates". It is not operational to delete all restrictions affecting to "All rates" in order to eliminate an specific rate. Instead of not letting you delete that rate, it should be asked with a "warning" something like "would you like to delete this rate eventhough there is a restriction on it?
22 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Bulk Product Upload
It would be great if MEWS had an option during build and for future changes, to allow a bulk upload or download of products within services for monitoring - currently updating prices, adding or removing products is laborious for properties and very time consuming; having the ability like guest profiles to upload and download would be much quicker and save a lot of time.
2 votes -
Zusatzprodukte
Es ist wichtig, die buchbaren Zusatzprodukte in den Buchungsstrecken individuell anlegen zu können. Wir haben verschiedene Pakete und bieten nicht überall dieselben Zusatzprodukte an oder sie sind in einigen Paketen schon inkludiert. Da diese Auswahl aktuell nicht möglich ist, kommt es immer wieder zu Missverständnissen und Gäste buchen Produkte dazu, die bereits enthalten sind oder für bestimmte Pakete nicht zur Verfügung stehen.
2 votes -
Three improvements
- I would love to be able to lock reservations on the dashboard instead of goin into the full reservation, sometimes we book 15-20 reservations under one person and then when we are done we run the card for deposits and sperate the bills. It would be a great practice to be able to lock them without going back into them.
- I would love if the employees name came up next to when a reservation was cancelled right now it just gives you the date and time but adding the employee like you do when it's created could elevatie the discovery…
1 vote -
Ability to block the other rooms within a parent room if one of these rooms are being booked
In Mews, it is possible to create a parent room, so one room could be sold as two separate rooms or together (room A + B = parent room). Ideally, we would like to also have the option so that when the customer books room A, room B is automatically removed from sales. This will prevent other people booking the other room.
2 votes -
Comptes recevables
Bonjour!
Nous avons beaucoup de compagnies qui chargent à leur compte client et qui paient à chaque mois. Je dois leur envoyer un état de compte à chaque fin de mois, mais présentement en exportant la balance des débiteurs, le visuel n'est pas professionnel et n'est pas à l'image de notre entreprise. J'ai dû créer un template Excel afin d'y copier les données. Avec Hotello, mes états de comptes étaient clairs et je pouvais les envoyer tels quels.
Ma suggestion serait d'ajouter l'option d'une exportation en PDF par compagnie avec le logo de notre entreprise, et d'y ajouter les dates…1 vote
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