1973 results found
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Master/Mother Company
We would like to be able to mark a Mother Company as a Mother Company, to be able to sort and search only for Mother Companys.
This Mother Company should not be treated as a regular Company Account, as it is a Master which combines the regular Companys.
Further we need to be able to differentiate between Mother Companys and regular Companys not only in Mews, but in the API as well.26 votes -
Prevent feedback surveys from disrupting staff workflow
MEWS is very often asking for Feedback in a small window and asks how likely it is, that I would recommend MEWS regarding to the action I just took.
I really love MEWS, and like to involve and help.
I always have to either rate or cancel this window, and if a couple of tasks is going on, or more than one customer is before me, my workflow is really disturbed. It would be lovely if you'd ask not so often or in another way.
I know it is not really a idea, but I wanted to offer other Mewsers…8 votes -
Price Hierarchy fixed percentage for offset between room type RMS
It would be very helpful if a percentage could be stored in the price hierarchy to specify the price difference between room types.
When we merged two room types, the occupancy rate of the subordinate room category stopped being displayed, and it became impossible to adjust prices individually or override the price hierarchy.
Therefore, we reversed the merger.
An easy way could be to work with fixed percentages in the price hierarchy.
1 vote -
Bei Zahlungen keine neue Rechnungsnummer vergeben
Wenn Gäste online buchen & Zahlen, wird eine Rechnung (Rechnungsnummer X) erstellt. Wenn der Gast dann eincheckt, wird nach Rechnungsstellung eine "Zahlung" erstellt mit einer neuen Rechnungsnummer. Dadurch gibt es extrem viele Rechnungsnummern, was es für die Finanzbuchhaltung sehr unübersichtlich macht. Kann man Rechnungen / Anzahlungen & Zahlungen sinnvoll kennzeichnen? Können Gutschriften dementsprechend als "Gutschrift" gekennzeichnet werden.
1 vote -
See relevant block with rooms not picked up
At the moment you are unable to see the specific group that has remaining rooms that have not been picked up, instead you see all the groups with blocks during the specified dates.
With that you need to go into each of the groups to check which ones still have rooms that have not been picked up nor released.31 votes -
Access the PMS, POS and Mews Events with the same user profile
One User profile for PMS, POS and Events
Please let the users switch from one system to the other by using the same user profile and not 3 different ones.2 votes -
SKIP Rates restrictions
Sería de gran ayuda un permiso de Usuario que permita saltar restricciones de tarifas a la hora de introducir reservas.
En nuestro caso trabajamos con tarifas que están limitadas por mínimas y máximas estancias de x noches. Y en ocasiones tenemos que hacer excepciones para prolongaciones de clientes.
Así que nos vemos obligados a quitar la restricción para poder introducir la reserva, y volver a ponerla.
Esto se solucionaría con un permiso para saltar restricciones.
Saludos,
1 vote -
Rooming List should include Guest Address
Often we require the guests address for statistics or police reporting purposes. It would be great if guest address would be part of the rooming list to bulk upload those addresses.
4 votes -
Bonjour, j'ai créé un groupe de 10 chambres, mais je veux ajouter une chambre a ce groupe, une personne s'est ajouter à la dernière minute.
Bonjour, j'ai créé un groupe de 10 chambres, mais je veux ajouter une chambre a ce groupe, une personne s'est ajouter à la dernière minute. J'ai essayé de plusieurs façon mais rien n'y fait. Les groupes ne sont jamais fixes il peut y avoir des chambres en moins ou en plus.
1 vote -
Newsletter as a email template
Smaller hotels in our chain would like to be able to send newsletters to specific groups of guests, and having a mail template to adjust between seasons and campaign would be a simple way to handle this locally at the hotel.
1 vote -
Charging rules for products
It would be helpful to have more charging rules or patterns for products.
Especially for long term bookings (still with a nightly rate) it can be necessary to add a product on a weekly, bi-weekly or monthly pattern.
25 votes -
Export Group Allotment / Pick-Up Report
It would be great to be able to export the group allotment chart to show clients their group block pick-up. Copy and pasting the data from the Dashboard does not paste properly in Excel, Numbers, or any other app (Pages, Outlook, etc)
2 votes -
Send confirmation email to company
Very often the touroperator/agency have a common email they use for bookings. It should be possible to eighter register the same email on several persons, or choose company email to confirm booking,
28 votes -
Send new payment request after failed booking engine payment
When guests payment fails on Booking Engine (property's web page) - it would be good if a payment request is sent automatically and guests warned if they do not make the payment that the booking will be cancelled.
We are currently doing this manually and sometimes it is a lot of extra work.
6 votes -
TIP as category
It should be possible to book TIP or expenses.
Currently, Mews does not recognise this booking type, which means that we have to calculate everything manually and book via detours. This harbours great potential for error.Expense postings must be deducted directly from the cash register contents.
Expenses should therefore not appear in the sales figures.37 votes -
Restrictions consider departure date
Currently restrictions only consider the arrival date and not the departure date.
This means that if I want only allow bookings at my property from today - 365 days from now, setting the below restriction is not enough to close out the property from day 366 onwards. This restriction will allow a reservation to start on day 1 - 364 and end any day afterwards.
Restriction type: Closed to Stay/Arrival/Departure
Maximum advance: 365 daysThe best current workaround is to set the below restriction. However, this restricts stays arriving on day 336 - 365, and also for more than 30…
2 votes -
Add Task Filter: Accomodation Number and task improves
Creating a filter in the Mews app for the tasks; now they are in order of time of reporting, but that’s not efficient.
A good option to help the Operations and Housekeeping teams is have a filter to put the task by roomnumber (accommodationnumber).
Also, here other Task improves that can be helpful:
There is no way to filter by name, by date, by accommodation number whatever).
No required field to fill in creating a task accommodation number.
So maybe it's an idea that an additional (required) field be added when creating a task, where you need to select an…
3 votes -
Clicking on a date in the next month
Would be wonderful if you could click on a date in the next month rather than them being blanked out and you having to go up to an arrow in the month calender and clicking a small arrow to move to the next month. Time and wrist saving!
2 votes -
To receive unassigned space notification
It will be very helpful if we can receive an automatic notification when a reservation is not assigned to any space and requires the front desk agent to tetris reservations to fit in the spaces.
4 votes -
Enhanced Permission Settings for Refund Limits in Mews
Dear Mews Team,
We highly value the flexibility and efficiency Mews provides in managing our daily operations. However, we would like to suggest an improvement to further enhance security and accountability within the platform, particularly concerning refunds.
Currently, refund permissions in Mews are not granular enough to allow businesses to effectively control the maximum refund amounts that can be processed by various team members. This presents challenges in maintaining financial oversight and ensuring that only authorized personnel handle larger refunds.
We propose the introduction of enhanced permission settings that allow businesses to:
Set Refund Limits: Define maximum refund amounts that…
14 votes
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