2152 results found
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Payment request task automated assigning
When a payment request is expired or paid - it is not assigned to any departments.
Can we create a setting that this task automatically is assigned to Front Office?29 votesHello,
We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Count in Bill as package shows the breakdown of fees
Currently on the bill, when you bill as package the count will show "1x the total amount" of the product or service.
This count should show breakdown of the fees and then in the total column there should be the total amount.
ie. 1x100€ + 1x120€ + 1x100€ in the count and 320€ in the total.2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Allow the choice to put "Package" on the bill or a rate with products attached
It is important to differentiate between a package and a singular rate on a bill (without products). The problem is that In hospitality a “package” has a different meaning. It means a rate that includes a specific group of products which is inseparable of the rate. (a Spa package, a Honeymoon package, etc). Allowing the choice to either have the rate + products or a package option should solve this.
16 votes -
Select all charges by type, in one click on the billing screen
It would be great if you could select all the types of charges in a group in one click, instead of clicking for each stay one by one
8 votes -
Show "Booker" as a label when moving bill items
We use the booker field for our paymaster indications for groups.
It would be great if the booker would come up as a suggested customer to move the bill items to, when we move items from the bill.
So in the move section all possible customer profiles that are attached to a reservation are listed as option.
11 votes -
closed out dates remain open for existing booking to amend to those closed dates
I ve closed out say 1st January 2021. FO team still have amended a few existing bookings from 1st Feb to 1st January which is closed.
Mews team said, restriction is only valid for new bookings...1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Commander only rates
It would be necessary to have commander only rates which can be used by our receptionist only, that do not have any restrictions on it. Sometimes it is ok to sell one room of a category for maybe just one night at a certain time, but not the whole category. Also we offer our returner guests the possibilty to book their next vacation - same time - next year when they leave, but we do not sell it to any other person - not online, not at the OTA´s and not in person at the desk. Due to the setup…
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Rateplan per spacetype
MEWS should allow for the users to create rates per spacetype. Currently any rate we create is available for all spacetypes. This results in very slow availability request responses.
5 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Multiple Accounting Categories - no show charging
Allow in the new spacetime for multiple automated no show charging. Currently customers can only select one accounting category for no show charging. When applying multiple business types in one system (which we do already), the system should also cater for multiple no show charges.
15 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Update departure date on selection
In the date filters, latest date remains in the past after earliest date has been set in the future.
To prevent additional manual work:
MEWS should automatically change the calendar date to a date later than the check-in date selected. For example, check in date 1/1/2021, check out date should default to 2/1/2021 (and not remain to todays date).39 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Default reservations report to status cancelled when looking for cancelled bookings
When filter for Cancelled reservations in the reservation report, the status cancelled should be ticked when looking for cancelled reservations.
17 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Exclude companies in the Bills & Invoices overview
Bills & Invoices has an option to search for company's open bills, but sometimes I wish I could exclude a company from the current list of open invoices view. For example, we know that Booking.com send us the money for the open bills, so excluding those invoices would help to have a better overview of the actual invoices.
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Company bill
Wenn eine neune Reservierung angelegt wird, inklusive der korrekten Firma / Firmierung , dann wäre es super wenn diese Firmierung / Firma sofort im Rechnungsbildschirm auf einer Rechnung auftaucht. Aktuell muss man immer die Firma manuell auf der Rechnung eintragen obwohl man diese bereits bei der Buchung hinterlegt hat. Es wäre schön, wenn das automatisch geschieht! Danke!
If a new reservation is created, including the correct company / company name, then it would be great if this company name / company immediately appears in the invoice screen on an invoice. Currently you always have to enter the company manually on…
16 votes -
Automatic booking reallocation when setting room Out of Order
At the moment in order to put a room out of order, you need first to reallocate all the reservations assigned to that particular space. It can take a lot of time, specially if it is a long period.
It would be nice if Mews could automatically reassign those reservations to another space.7 votes -
Recurring house use dates
It would be great if there would be the option to add 'House use' on a recurring basis. (For example to block one room for a weekend each month, to make sure to have availability for VIP guests etc).
3 votes -
Voucher Menu
In the summary screen of the voucher menu you only show the Name, Company, Travel Agent. We would like you to add in Rate Code and Expire Date in the overview. As its end of the year we now need to click into every voucher code to check if the voucher is still valid or not. We need a better overview on the created vouchers.
40 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Display space category (short) names when booking for house use in the timeline
When adding house use in the timeline the assigned (short) names are not visible but only room numbers. It is impossible to differentiatie between the space categories when the room numbers are identical.
6 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion
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Tasks for reservation status updates from optional to confirmed
Guests have the opportunity to change the reservation status from optional to confirmed in Mews guest services portal (former Navigator). It would be great if a task could be triggered to notify staff in the hotel that a reservation status change has occured.
9 votes -
Display the name of the rate on billing
In order to facilitate the check out and payment, it would be easier if the Rate name was displayed next to the amount. This way the Receptionist can easily state what type of stay occurred and apply his SOPs accordingly.
14 votes -
Show pickup by created time, not just date
I would like to see what my pickup was at a specific reservation creation time not just date. This allows me to see what was on the books yesterday rather than just today.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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