Payment request task automated assigning
When a payment request is expired or paid - it is not assigned to any departments.
Can we create a setting that this task automatically is assigned to Front Office?
Lois Wijma
shared this idea
Hello,
We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Kicky Eisenhuth
commented
Not all department need to receive automated payment tasks. Since these tasks are automatically generated, and not assigned to any one in specific, there is a higher chance of it not being picked up by anyone. It is not clear where the responsibility lies, and there is no option in the system to define this.
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Joy Chamoun
commented
This would be helpful, it is hard to manage the tasks without it
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Lisandre Lamarche
commented
good idea
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Eric Merlin
commented
It would be important
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Julia Carbonneau
commented
good idea
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Front Office - Generator Berlin PB
commented
This would really help the team, many tasks are missed because of this glitch.
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Sam
commented
Would save so much time! There is another request open for this https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/42373363-payment-request-task-automated-assigning
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Louise.Bown
commented
At the moment the tasks created when a payment link is sent, and if successful or unsuccesful are not alloacted to a department or assignee - this means they are easily missed. These should defualt to the user who sent the payment link
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Sam
commented
We filter by department, would be really helpful for these tasks to assign to a department or person as currently there is no way to filter for unassigned tasks
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Sam
commented
Would be great to the have the link to the reservation or customer profile
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Anonymous
commented
It would be helpful as well to have it assigned to its reservation like normal tasks