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  1. 29 votes

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    Hello,

    We are glad you are using the payment request feature. Thank you for your suggested improvement, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Anonymous commented  · 

    It would be helpful as well to have it assigned to its reservation like normal tasks

    Anonymous supported this idea  · 
  2. 48 votes

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    Anonymous supported this idea  · 
  3. 92 votes

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    Anonymous supported this idea  · 
  4. 231 votes

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    Anonymous commented  · 

    We need to be able to choose which agent/channel this rules applies to, Here we have some virtual cards where it is only chargeable at check out or at the day of check in.
    The guest receives an automatic notification of this, even though they have already paid.

    Anonymous supported this idea  · 
  5. 724 votes

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    Anonymous supported this idea  · 
  6. 291 votes

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    Anonymous supported this idea  · 
  7. 389 votes

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    Anonymous supported this idea  · 
  8. 350 votes

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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

    Anonymous supported this idea  · 
  9. 57 votes

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    Anonymous supported this idea  · 
  10. 112 votes

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    Anonymous supported this idea  · 
  11. 98 votes

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    Hi there! Thank you for your feedback,

    We’ve set this idea as one to be upvoted and updated the category to “Operations”.

    Remember you can share a link to this request for your colleagues and fellow hoteliers to upvote.

    Anonymous supported this idea  · 
  12. 112 votes

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    released  ·  david.holik responded

    Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.

    Thank you again for sharing your idea!

    Anonymous supported this idea  · 
  13. 210 votes

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    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

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    Anonymous commented  · 

    Would be handy to add it as a payment method with the new payment request instead of only credit cards

    Anonymous supported this idea  · 
  14. 65 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    I am happy to announce that the payment request feature was released just now.
    Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

    Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

    Have a great day,
    Aneta

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    Anonymous commented  · 

    Great Feature!

    Would be handy to add an option to pay via Ideal for our Dutch guests, and not just credit cards.
    Also adding the option to select which email we send the payment request to instead of automatically the one in guests profile.

  15. 69 votes

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    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    Anonymous supported this idea  · 
  16. 132 votes

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    Anonymous supported this idea  · 
  17. 213 votes

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    Anonymous supported this idea  · 
  18. 404 votes

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    Anonymous supported this idea  · 
  19. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    Anonymous supported this idea  · 
  20. 481 votes

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    Anonymous supported this idea  · 
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