Assign tasks to specific employees and clarify one responsible employee rather than general assignment to a department of many members

The Mews Reservation report is one of the most flexible reports in the system, considering the number of items available for data comparison. While the report is in 'Totals' mode, the addition of a column for 'average length of stay' could provide another very useful criteria for future evaluation and planning.

The display of products on bills was previously confusing for many properties, however with some minor formatting improvements, products could now be listed per day along with their respective prices and quantities."

Restrict user privilege to rebate or refund

The timeline simple detail is a great snapshot of reservation data, especially if you just need a brief overview to check something. However, this simple detail could be expanded to include some other important details or functionality, such as a summary for group bookings or a quick-edit feature to make changes or add notes.

As there may be many tasks created for your property, they can be difficult to keep track of when managing many aspects of your operations. For this reason, passing task deadlines should generate a notification for the task creator or any department members to which the task is assigned. After being sent, these pending notifications would only be dismissed when the task is fully completed. This implemented feature could help all members of your team stay more on schedule and would encourage task completion in line with all assigned deadlines.

"In case a guest would like to be assigned a different room for their stay, it is easily changeable through the State tab of the reservation module. Using the assign drop-down, all rooms are visible. However, to improve the user experience, this list of spaces could be reduced to display only inspected and vacant rooms, making alternate space selection faster and easier."

Hi There, Many hotels are struggeling daily with excel sheet to keep track of their "gift vouchers", would be nice if we can implement this into Mews. Ideally with; Number/code, value, expiry date.

Allow properties to display only net rate prices in their rate management screen, reservation creation screen in Commander, Distributor booking engine, etc. This is a global tax setting in the Mews Commander and gross rate prices will not be shown in most sections of the system. Taxes would be added on top of the net price at the time that the booking is created.

In addition to fixed price adjustment, many properties would prefer to use a relative adjustment field, which would be used to adjust prices based on extra or empty beds. This setting could allow revenue managers more flexibility as they decide on pricing for each space or space category, particularly in case the number of guests does not exactly match the number of beds in the chosen space type.

Some properties like to overbook their occupancy for specific occasions or in case of no shows. This, however, could cause some issues in case there are still any displaced bookings to accommodate on that overbooked date. For this reason, some properties would prefer to disable the option to overbook once availability has reached 0%, including stays that have already been overbooked. This will ensure a positive experience for all guests as it will guarantee that you will have a space for every booking that was made for your property.