921 results found
-
display key cut actions
I want the action of the key creation to display in the action log; this gives us the possibility of when and by who keys were cut for a specific reservation.
11 votes -
Flight details
It would be idea to have guest arrival flight details and departure flight details in the reservation dashboard where the check in time is. Other PMS systems do have this option. We offer airport pickup and drop off so being able to generate a report with this information will be useful.
11 votes -
Videos for the space categories in Booking Engine
In addition to the available photos, would like to upload videos of the different space categories
11 votes -
Streamline booking engine conversions by displaying all spaces first
We've just tested conversion on the mews booking engine vs siteminder and mews is significantly lower and what appears to be the key fix is to allow the site visitors to see all bookable spaces/rooms/packages available on step 1 in combination with date selector so they can refine down to preferred room and dates. I've seen multiple other requests which suggest the same issue
11 votes -
Allow hotels to decide if e-mails should be default at the kiosk
Let the hotels decide if the guest's e-mail should be optional instead of default at the kiosk.
Since it's not a legal requirement in DK it's critical for us that we cannot change it in the "Check-in form"
11 votes -
VAT display on bill
On the new bill layout, move the VAT down instead of displaying it in the middle together with the bill items, to make the bill easier to read.
11 votes -
Apply returning guest classification only for consumed bookings
This may be a bug; however, mews applies the returning guest classifaction also in case a guest cancels his booking and then makes a new one. The returning guest classification should only be applied in case of a consumed (checked-in and out) reservation.
11 votes -
Travel Buddies connected. connect guest profiles
A lot of People always travel together like spouse or friends.. With mews the fellow travellers gets lost except the person who uses mews knows that Person A is always traveling with person B. It would be fine that there is an option to connect guest profiles.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Pull Guest Information from Apple Pay to Mews
Apple Pay stores information such as address, email, phone number on the phone of the guest. Apple Pay also allows sharing this information with 3rd party application.
It would be great if Mews can pull this information to get the information from the guest and further automate the journey for the guest.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Adding additional guest(s) for short periods of a long stay
When guests are staying for several months, they often have visitors staying. These need to register and added to the booking.
Although this is possible, you are not able to add them for a couple of nights only. So you add them and remove them as you go along, but there is no track record of them at a later stage.
It would be great if you could add guests for a couple of nights only and be able to see the history in the booking to have a record of who stayed when.11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
confirmation/quotation email sent listed in action log
Please include in the action log, if an email has been sent to the guest via Mews ie. confirmation, quotation, cancellation etc.
Now that we have to manually send confirmation emails, it would be greatly beneficial to be able to check if this has been done.
11 votesHello from the Mews product team,
Thank you for sharing your feedback with us. We have recently released a feature that allows you to view the mail queue for the individual guests from the Guest profile in addition to the usual mail queue.
You can access the mail queue on the guest level by selecting the guest dashboard and clicking on the mail queue icon on the top right hand side.
Please note that mail queue is currently visible to admin level users. We recommend that you consult your manager in order to access this functionality.
-
duplicate profile report
To be able to generate a report of duplicate profiles (All profile types) report. This will help in managing the merging process for individual profiles and at least flag the other duplicates that can not be merged ie company profiles.
11 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
confirmation e-mail text
When sending a confirmation e-mail to booker I see strange information:
I see a line called "owner": owner of what. In most hotels there are guests staying in hotel, not owners.
Owner of what ?
Same "mistake" is seen in other languages.
Please allow that hotel changes widget or do keeping in mind that our business is about people and things. Thank you.11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Internal classification in most used order instead of alphabetical order.
When we look in a guest profile we have the option to put a internal classification. I would like the possibility to order these on most used classifications instead of alphabetical order. This to prevent putting guest by accident on the 'blacklist'.
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Filters in Distributor
Because of variation of spaces and types of clients, we want to introduce filters. This should speed up and make booking easier.
Please, put your ideas related to this into comments
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Being able to put an EMERGENCY CONTACT in the registration card
Since we are responsible of a lot of people somehow, would be nice to have the option to add an Emergency Contact in the registration card that they have to sign when they check in house. In case of incident, we can contact a family member.
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Hide email addresses in the new message with guest function
I would like an option in my user profile to hide my email address for other members of my company. Those email addresses are visible in the chat with guests window.
11 votes -
More flexible with the Check- in Bill
The guests there bill has to stand on fully- paid before they can check in threw kiosk. Give the hotel the oppurtunity to choose if this is necessary. (excluding city tax, for example)
11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Mark the necessary customer data before finishing the check in
In case of Spain, we must introduce the data of the customer to send it every day to the police. We have an issue, the check in process is too long and many times hapend that not all customer's data is correctly introduced to the profile... Then the police report is not complete and the report can not be sent.
Would be nice to can not save the data or finish the check in if the data is not completed.
A good option would be to mark in red or with a * the necessary data this way when you…11 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
11 votes
- Don't see your idea?