2195 results found
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petits dejeuner
Bonjour,
Serait il possible d'avoir un rapport journalier, détailler des petits déjeuners avec le nom des clients et les nombres de petits déjeuner par personnes et par jours (actuellement le rapport nous donnes la quantité total de petits déjeuner du séjour de chaque clients) et c'est pas pratique car certains client ne prennent pas le petit déjeuner tout le temps
du coup il faut exporter le rapport sur excel faire des modifs et imprimer pour le matinCordialement
Alain1 vote -
Adjust multiple employees all at once
Right now it is neccessary to select a employee to a Supervisor once at a time, but when there is a new supervisor, for example a duty- or hotelmanager, it is better to select all employees you want to move and move them all in one go. It takes a lot of time to move all housekeeping/FO/F&B to a new supervisor and it would be way easier to have control when you are able to select more employees all at once.
1 vote -
Payment status color in arrival report
When we open our arrival donut report we would like to see really quickly who paid and who didn't pay.
For example: green dot-paid everyhing, yellow dot, an amount less than 50 euros to be paid and red dot more dan 50 euros to pay.
11 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Showing the room number on past bookings
On the dashboard of a guest, we cannot see in one eyesight the previous room number, we have to click on details, or open every past bill.
It will be usefull to have this information on the screen where all past bookings are displayed, especially if it's a returning guest with a lot of previous stays75 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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improve conditional rate settlement triggers (Physical vs Virtual cards)
At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:
If Card type = Physical, then charge on confirmation
If card type = virtual, then charge on start dayThis conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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charge various deposit amounts per space type instead of rate category
We would like to charge a deposit that reflects the amount of a booking. It could be a percentage, or a fixed amount per type accommodation. Now it is only possible to set it up per rate group, and it is a fixed amount. So a higher depoist with a booking/accommodation that is more expensive and a lower deposit with booking a Studio.
2 votes -
Allowing reservations which have commission deducted from their rate to have an accommodation invoice generated which grosses up their stay
This means that guests who book through third parties who supply a VCC with commission deducted can get their formal document from the hotel if requested.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict access to specific transactions per user level
Allow specific transactions to only be posted by management or have them not be visible to specific user group. For example, a discount to a dissatisfied guest or to balance out a chargeback reversal.
2 votes -
Add extra tab in Reservation Overview report for early check-in
Check-in Queue. If a guest arrives but the room is not ready, there should be a function that we can check-in to show they are in the building awaiting on the room.
17 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Override dynamic rates
Same idea here as what we can do with static rates.
I.e. If we have a company rate that has 10 % off BAR. For next year they contract 15%.
We have to wait until the date that the new contract starts and change the "Relative Adjustment" instead of being proactive and set the price beforehand with an override.
This makes it bad for the customer as well cause they might want to book in advance but still get the old contract rate even tho they have a new rate coming up in just a couple of days.
5 votes -
overzicht groepen/welke kamers bij elkaar horen
Ik zou graag een overzichtslijst willen hebben waarop ik kan zien welke kamers gekoppeld zijn/als groep geboekt hebben. Of een koppelteken bij deze kamers in de tijdlijn.
Nu is het moeilijk om te zien of meerdere kamers bij elkaar horen. Dit is voor ons weer belangrijk om voor het diner of ontbijt te kijken hoeveel grote tafels we moeten indekken/hoeveel 4/6/8 persoons tafels we moeten indekken1 vote -
Availability Blocks: Shoulder nights accepted
Allow for Shoulder nights to be booked outside of the valid dates of an Availability block
9 votesHello Timur,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Billing address should be easily adapted
Please simplify the adjustment of the billing address for closed invoices so that the company address can be added or changed subsequently without having to reverse the invoice.
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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add "request form" to origin codes or make the codes adjustable per mews client
allow mews clients to add specific origin codes, as local booking origin can differ.
1 vote -
print one page for each reservation
"imprimer une page par réservation" ==> Apercu des réservations:
1er: pouvoir faire extraction sans passer par "rapport de réservation"
2e: imprimer les informations de CHAQUE réservation depuis la page "Aperçu des réservations". Actuellement SEULE la fiche d'enregistrement est possible. (Nous sommes une thalasso et nous avons besoin des informations supplémentaires à porter de main)1 vote -
creation of a pack of reports to be sent in one single email
set up in the schedules a group of reports that needs to be sent to our Accounts in Head Office. He called Night Packs and has included 8 reports for each of our hotels (Ibis Budget and Ibis Red).
We have created a Night Pack set up schedule with 8 reports and it comes each report export directly and individually to our email included in the set up.My question is: Can Mews generate these reports, get them direct and sent them all into a single one email?
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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let housekeeping see if a to which child category a child belongs - e.g. bay, child or teen
Housekeeping needs the information whether a child belongs to one or the other child category - in our hotel baby, kid or teen - housekeeping prepares a crib for a baby, a small bed for a child and a special place for teens - so they cannot work with the actual submitted informations.
Please submit the child categories to the housekeeping reports.9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Enter reservation start date and number of nights instead of end date
Section to enter arrival date and then number of nights for long stays. Instead of working out what 31 nights would be for example and using the calendar. This would then display a list of rooms availble for the number of nights entered.
1 vote -
pricing button
Pricing button on timeline that displays prices and packages available on that date instead of clicking through the + sign.
1 vote -
Reservation with preset options
When pressing the new reservation button, the choice between individual reservation, block or quota booking with preset options should be available. It would be very helpful.
1 vote
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