2189 results found
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accounting report - excel export - guest first and last name separat
Hi, we need to filter by last name, but the export only contains first and last name in one cell, so we can only filter by first name.
It couldn´t be to difficult to make a change, couldn´t it?20 votes -
Edit notes on products posted
When you post a product to a bill you have the possibility to add a "note" that is shown on the product on the invoice. However, once posted, you can not add a note afterwards or edit the note. Then you have to remove the product and add it again to write a new note! It would be better if you could jut edit or add a note after the product is posted on the bill.
3 votes -
Standardization of Reports
Proposal: Standardization of Reports
Inconsistent Data Presentation:
Reports are currently displaying different data sets.Varying Criteria:
Not every report uses the same criteria to present data, leading to discrepancies.Divergent KPIs:
As a result, each report shows different key performance indicators, depending on the data and criteria used.Risk of Misinterpretation:
These inconsistencies can lead to confusion and may result in misleading statements or incorrect insights.Harmonized Reporting:
My goal is to harmonize all reports so that every report shows the exact same data. Since all the data originates from the same source, there should be no discrepancies between reports.2 votes -
Bookable Service Settings: Housekeeping Interval Field Improvement + Housekeeping Partners
Is it possible to consider not making this field mandatory to set the number of days, especially if the property wishes for their integration to default all space status changes, and Mews not to be the one changing the space to Dirty automatically.
If it must be mandatory, it would be useful if properties using "Housekeeping Integrations" could select their integration in a drop-down menu from that field to indicate that Mews will not automatically change the status of the space. The clients can revert back to Mews and Set the number of days as needed.
1 vote -
No post
Can we please create a feature to block room charges for so no one can add any unnecessary charges to rooms
Right now, we are only commenting on bookings that should be on a no post basis, but of course there is human error at one point or another and it is sometimes easy to miss the comment especially when there are multiple information on the booking, and we end up not getting paid for these services sometimes
17 votes -
Gäste mit Kostenübernahme-Erklärung von Ihrer Firma sollten am Terminal ohne weitere Zahlungsaufforderung einchecken können,
Gäste mit Kostenübernahme-Erklärung von Ihrer Firma sollten am Terminal ohne weitere Zahlungsaufforderung einchecken können
5 votes -
Estado de los Espacios
Sería muy útil poder generar un informe de "Estado de los Espacios" que ofrezca las siguientes opciones:
- Poder imprimirlo en horizontal (el .pdf se genera automáticamente en vertical y eso comprime la información y dificulta su lectura para el servicio de limpieza)
- Poder ocultar nombres de la reserva/huéspedes (por privacidad/protección de datos)
- Que aparezca algún gráfico que permita leer más fácil si hay una salida/entrada, bloqueo, libre, sucia, LCO, etc.
- Que se pueda ver la fecha de entrada/salida, duración de la estancia y cuántos días le quedan.
Para nuestro trabajo diario es imprescindible, sin embargo, debido a que el informe…
1 vote -
Occupancy Graph on the Dashboard: Forward Projection
Add additional features to the graph, allowing users to see future projections about occupancy directly on the dashboard. It typically displays only the current week (7-day).
2 votes -
Make Digital Key available for guests who have booked more than one service
Currently if a guest has a reservation with more than one bookable service, let's say a room and a parking spot, they cannot get a Digital Key for the room.
The guest should always be offered a Digital Key when enabled on the property and the space, regardless of what other bookable service they have on the same reservation group.
1 vote -
Special event T&C
Just heard from MEWS premium support that it is not possible to apply a non refundable full deposit policy(For all Rates/Levels) to a certain date or date range for a special event. This is possible with other PMS providers so please could I ask for this feature to be created.
1 vote -
Pop-up alert on reservations
The option of setting automatic alerts to pop-up during different stages of reservations, such as during check-in, any time you open the reservation, during check-out. The alert text should be customizable, so a user can enter anything there, but also the possibility of adding standard alerts depending on membership level, profile classifications, specific rates, etc.
10 votes -
kiosk check in balance
The guest can check in at kiosk even if the balance is 1.000 DKK - due routing rule. Company has a) guest who always get sent a bill to company and b) guest who needs to pay themselves at the hotel. The host gets the room amount back to guest profile from company, but the kiosk do not ask the guest to pay. So the guest check in and out without paying.
Here: The kiosk should see the balance for asking payment.2 votes -
Online booking cant work with restrictions
It would be prefered ou guest are be able to book multiple nights via online booking even though there are restrictions. We have high and low season and it is important that guests can book across them. For example, a Thursday - Saturday in October will be two different prices
1 vote -
Add separate rate type (not price) per night
We often have groups staying on the basis of bed & breakfast for the first night and a package deal from the second night onwards.
We would like to be able to indicate in one reservation cq room, per night, which rate or rate group should be used. So not the PRICE, but actually select a specific rate type.
Now we have to make two separate reservations, which is very confusing for our Housekeeping and Front Office.
3 votes -
Possibility to fix the rate order in the reservation form
It should be possible to set the order of the rates yourself in the reservation form. At the moment it is apparently incomprehensibly coincidental.
The ordering works in the settings but not in the reservation form.
It is very annoying when you have to open the dropdown menu every time because the most booked rate is not displayed first.29 votes -
More Intuitive Interaction/Navigation for Restrictions Page
(1) When filtering out the Start and End date fields to search "applicable" or "created" interval, it should intuitively grey out dates past the start date and then prompt the user with future dates within the same calendar period (future in general). Users should not be expected to keep clicking on dates to select the desired dates.
(2) Once you access a restriction, and edit it then you click "<=" to go back to the restriction page/dashboard. However, the dates previously selected have been reset to the current/default "applicable" window. The clients would like to not keep selecting the dates…
11 votes -
Rechnungen zusammenfügen
Es wäre sehr hilfreich, wenn man die Rechnungen einer Gruppe alle auf einmal markieren und auf eine Gesamtrechnung umbuchen könnte. Aktuell kann man nur alle RG durch einen Klick aufklappen, aber nicht alle Posten zusammen markieren, sondern muss jeden Posten einzeln anklicken. Gerade bei Tagungsgruppen ist dies sehr umständlich wenn es viele Zimmer sind.
3 votes -
Dispay daily rate on the calendar
Displaying the rate (Best rate of the day) on the calendar would save time on two levels:
1- When making a reservation, it would be possible to inform the customer at a glance about the availability of a room and to communicate the rate of the room.2- displaying the rates on the calendar would help to check the correct configuration of the rates and to make changes/adjustments if necessary.
8 votes -
Produkt einer bestimmten Rate zuordnen
Wir haben verschiedene Raten auch mit Reiseveranstaltern vereinbart, bestimmte Produkte sollen nur dieser Rate zugeordnet werden. Dies ist im Moment anscheinend nicht möglich.
1 vote -
Show total price and package details in availability report
I want the availability report to show not just the base room rate, but also the total price including products when a specific package is selected. Otherwise, it always displays the base rate from which the package price is derived, making the option to view all rates pointless.
1 vote
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