2193 results found
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Pickup Analytics import historical pickup data
Ability to import historical pickup data (booking pace) from their current PMS into Mews analytics. In order to compare YoY pickup
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Configuration setting which allows us to Swop number of adults in reservation screen van low to high
Configuration setting which allows us to Swop number of adults in reservation screen van low to high.
By default its set to highest number of users, while our business services predominantly 1 persons in dorm types.
We notice many wrong bookings are made, since its set by default on 1.Could we please get a choice on whether we display 1 adult before 2 adults.
2 votes -
Add reservations states to space assignment form
I would like to be able to prioritise which spaces need to be cleaned first when assigning spaces to my employees.
Please may you add the filters for example dirty departed and departing in space assignment form.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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2 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Gutschein ertsellen und einlösen
Als Hotel wir bräuchten ein option die Gutschein zu erstellen und lösen in Mews wie in Inkentoo System Kassen. Sehr wichtig für die Buchaltung
As a hotel we would need an option to create the voucher and solve it in Mews as in Inkentoo system cash registers. Very important for accounting
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Rooms with checkout on same day must be near to each other (good for effektive Housekeeping)
Rooms with checkout on same day must be near to each other, this would be good for an effektive Housekeeping. Can be optimized by booking.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Creating Invoices for external clients
As promised here is the video with the 2 issues that our reception team will be delighted with if they are improved :)
The first one: when creating invoices, see timecode 1:17, Pam needs to highlight and copy the booking reference number from that booking on the dashboard tab for that booking, she then needs to go to the billing tab and manually paste the number so then the invoice can be generated for the customer. Now imagine having to do this for every single booking every day. On friday she will need to do this over 120 times, this…
2 votesReview of Mews Search starting and in exploration phase
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Availability block reservation status
To effectively utilize the Availability Blocks section, we need the ability to pick up rooms from a block that has an optional booking status. We often work with call-in allocations, where clients reserve a set number of rooms (e.g., 50) for their participants. As participants book rooms, the booking status changes to "confirmed" once a room is booked for an individual.
1 vote -
Pay several bills at once in the ledgers
Ideally, in the ledgers, we could pay several bills at once . Currently, we can only process one bill at a time. So if I have a cheque for a company that covers 8 bills, I need to do them one by one.
1 vote -
optional reservations
For a guest to confirm an optional reservation, entering credit card details must be mandatory. (Currently, the guest confirms first and only enters the details afterward if they want to, as it is not even a required field.)
1 vote -
Automatically cancel tasks when reservation is cancelled
Option for tasks to be automatically canceled when a reservation is canceled, or to give us the choice for this to happen.
1 vote -
dog icon
If possible a dog icon would be very nice.
So we could see in the timeline which guests/rooms have dogs. This would be helpful in case we have to mova a room (to another dog friendly room) . Also our staff from housekeeping could directly see which rooms have dogs. :)1 vote -
added items on bill not shown as package
Manually added items on the bill now show in the package. We always have to open the package in the billing to see, if the guest as any extras to the original booking. This is really confusing because we can't even see if the item was already booked with the original booking or added later.
Before it was easier: we could show the guest the amount of the package booked and below all extra items were displayed.
1 vote -
Unpaid Invoices - back to Billing Tab
Since the unpaid invoices only show in the owner's dashboard or list of Bills and Invoices, it's become a lot of more clicks to set it paid.
We have some companies and tour operators, that pay with one amount up to 40 invoices by banktransfer. When those showed in the billing, I only had to select all of the invoices, transfer them to one new bill and could close this bill with 3 clicks.
Now I have 5 clicks for each invoice, that makes with 40 bills about 140 clicks more than before and also takes a lot more time…
1 vote -
restrictions
With restrictions for certain events, companies approach us directly.If there is a restriction, i have to delete it (hope no one books in the mean time) make the reservation with the speed of lightening and restrict everything again.
Why cant there be a note : date restricted do you wish to override for a reservation? As owner i want to be able to override the restriction to send offers/ make a reservation to clients without deleting the restriction. shouldnt I be able to decide wether to wave the restriction in favor of certain reservations? Rather than deleting all the strategies,…
1 vote -
new day
If a guest checks in after 00:00, even 00:01, space status does not count that night as night 1. This causes errors on when the room is cleaned. It may be an idea to push this back to 03:00 to prevent errors.
1 vote -
Dropdown product list in the "items" tab is displaying wrong price as product is selected before the consumption date
The dropdown product checklist in the "Items" tab of a reservation currently displays product prices based on the assumption that consumption will occur on the first day of the reservation. However, some products have variable pricing depending on the day of the week. As a result, the displayed price reflects the price applicable on the reservation's start date rather than the actual consumption date. This discrepancy may cause confusion for staff, as the price shown in the dropdown may not always be accurate.
1 vote -
Automatic notes via rates
We are adding all are notes manually and we want to automate this process. It would be great if we could add notes to a rate code so we are sure all neccessary information for this guest (corporate, special perks, colleagues) is automatically added. This way Front Office knows what guests are coming and what information they need to know up front.
1 vote -
Room plan
What about a room plan where we can see a map of the rooms by floors (filter), and know exactly where they are located. It would be really helpful at the time of assigning rooms or help guests with their wishes about "room facing the backyard instead of the road" and long etc. This map could show in which status is the room so we could see if the room is inspected or not, occupied or not, etc. Could this may be a future feature for Mews?
Thank you for reading this suggestion!1 vote -
Adaptation of Vouchers for Agencies and Companies
We work with several companies and agencies, and we need to adjust the vouchers according to the specific conditions of each reservation. Currently, some companies pay by bank transfer, and we must adapt our documents accordingly.
Specific Requirements:
…Voucher Customization: Ability to dynamically modify the information displayed on the voucher based on the agreement with the client. Configuration Options: Do not include an email address. Do not store a credit card in the client's file; it should only be linked to the agency. If clients make additional purchases, the agency’s credit card will be charged. This is a major issue1 vote
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