1850 results found
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Have a separate cancellation policy for group reservations where multiple rooms are concerned.
Currently, if a reservation is for multiple rooms, the cancellation policy remains the same as that of the rate group for which they were booked. It would be better, and easier to mitigate the risk of losing of a multi-room reservation, if there was an option of another cancellation policy being available once a minimum number of rooms have been reserved. This would allow us to change the cancellation period, meaning that they have to provide us with more notice of cancellation.
2 votes -
Relative Flat Rate Deposit
Allow us to charge deposits on a per room per night basis.
1 vote -
Adjust multiple employees all at once
Right now it is neccessary to select a employee to a Supervisor once at a time, but when there is a new supervisor, for example a duty- or hotelmanager, it is better to select all employees you want to move and move them all in one go. It takes a lot of time to move all housekeeping/FO/F&B to a new supervisor and it would be way easier to have control when you are able to select more employees all at once.
1 vote -
Showing the room number on past bookings
On the dashboard of a guest, we cannot see in one eyesight the previous room number, we have to click on details, or open every past bill.
It will be usefull to have this information on the screen where all past bookings are displayed, especially if it's a returning guest with a lot of previous stays75 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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improve conditional rate settlement triggers (Physical vs Virtual cards)
At the moment, if you set up a rate automation for OTA rates, the same trigger will be used for both virtual and physical credit cards. Ideally, there would be extra conditional fields in an "if this, then that" format. For example:
If Card type = Physical, then charge on confirmation
If card type = virtual, then charge on start dayThis conditionality format would also allow for less rate groups, and increased flexibility if other conditions are also created. It could be implemented with an advanced settings button to keep the current layout as simple as possible.
15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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charge various deposit amounts per space type instead of rate category
We would like to charge a deposit that reflects the amount of a booking. It could be a percentage, or a fixed amount per type accommodation. Now it is only possible to set it up per rate group, and it is a fixed amount. So a higher depoist with a booking/accommodation that is more expensive and a lower deposit with booking a Studio.
2 votes -
Allowing reservations which have commission deducted from their rate to have an accommodation invoice generated which grosses up their stay
This means that guests who book through third parties who supply a VCC with commission deducted can get their formal document from the hotel if requested.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Restrict access to specific transactions per user level
Allow specific transactions to only be posted by management or have them not be visible to specific user group. For example, a discount to a dissatisfied guest or to balance out a chargeback reversal.
2 votes -
Override dynamic rates
Same idea here as what we can do with static rates.
I.e. If we have a company rate that has 10 % off BAR. For next year they contract 15%.
We have to wait until the date that the new contract starts and change the "Relative Adjustment" instead of being proactive and set the price beforehand with an override.
This makes it bad for the customer as well cause they might want to book in advance but still get the old contract rate even tho they have a new rate coming up in just a couple of days.
5 votes -
overzicht groepen/welke kamers bij elkaar horen
Ik zou graag een overzichtslijst willen hebben waarop ik kan zien welke kamers gekoppeld zijn/als groep geboekt hebben. Of een koppelteken bij deze kamers in de tijdlijn.
Nu is het moeilijk om te zien of meerdere kamers bij elkaar horen. Dit is voor ons weer belangrijk om voor het diner of ontbijt te kijken hoeveel grote tafels we moeten indekken/hoeveel 4/6/8 persoons tafels we moeten indekken1 vote -
add "request form" to origin codes or make the codes adjustable per mews client
allow mews clients to add specific origin codes, as local booking origin can differ.
1 vote -
let housekeeping see if a to which child category a child belongs - e.g. bay, child or teen
Housekeeping needs the information whether a child belongs to one or the other child category - in our hotel baby, kid or teen - housekeeping prepares a crib for a baby, a small bed for a child and a special place for teens - so they cannot work with the actual submitted informations.
Please submit the child categories to the housekeeping reports.9 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Enter reservation start date and number of nights instead of end date
Section to enter arrival date and then number of nights for long stays. Instead of working out what 31 nights would be for example and using the calendar. This would then display a list of rooms availble for the number of nights entered.
1 vote -
pricing button
Pricing button on timeline that displays prices and packages available on that date instead of clicking through the + sign.
1 vote -
Reservation with preset options
When pressing the new reservation button, the choice between individual reservation, block or quota booking with preset options should be available. It would be very helpful.
1 vote -
Debtor partial settlement
It will be great if you could post and close a partial settlement for a debtor. That means that you can deduct automatically this payment and eventually issue invoice again in debtor.
21 votesGreetings from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Wochentag zusätzlich zum Datum (Day of the week in addition to the date in the Reservation info)
Bitte den (abgekürzten) Wochentag zusätzlich zum Datum zB. bei Reservierungsdetails anzeigen.
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Please enter the (abbreviated) day of the week in addition to the date, e.g. show at reservation details in the reservation info (right hand side of a reservation)
18 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Spelled out Months or advanced date formatting
I would like to see MMM-DD-YY or DD-MMM-YY formatting.
My staff is international and gets confused!
Jul-06-2023
06 Jul 2023vs.
06/07/23
07/06/23Thoughts?
2 votes -
Add Calendar events to Housekeeping App
It would be great to have events shown on timeline to also reflect in the housekeeping app so that housekeeping staff are aware of events so they can set rooms up accordingly.
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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Print Company on guest bill for Invoiced accounts
I would like to see where a company or travel agent profile is attached to a reservation, however the assigned billing company is a third party agent/TMC that is not the main company or travel agent to the booking but have the company / agent profile linked to the reservation also print onto the guest bill header details
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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