2194 results found
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Search MMP for a reservation number
If the client has MMMP active, they would like to be able to look up a reservation number and find then the property, as sometimes people call not knowing which hotel they are staying but giving you only the reservation number.
4 votes -
Reservation Report - Showing 0 in Rate & Total Amount for prepaid reservations
The Reservation Report shows 0 EU/SEK/NOK in Rate if a reservation is prepaid. This makes it harder to calculate reservation amounts in an exported version of the Reservation Report. The Rate should not be 0 no matter if the reservation is paid or not.
1 vote -
Group overview
It would be good if when we enter on a certain customer who has a group booking - to see bookings sorted by groups on the dashboard instead of all the rooms that guests booked for all the upcoming dates - when we have groups sorted on the dashboard then we can choose the group and enter to see all the rooms listed.
13 votes -
AMO
Wenn man einen Mindestaufenthalt eingestellt hat, gibt es keinen einfachen Weg, Lücken zu öffnen (z.B. bei Mindestaufenthalt 5 Nächte eine Lücke von 3 Nächten zu öffnen)
Entweder könnte man dies automatisieren oder es vereinfachen, die Restriktionen für einzelne Zimmer and einzelnen Daten anzupassen4 votes -
Display "Segment" Column in Rate Management Page
Consider adding a Sorting filter where the rates can be grouped by Type, Voucher, or Segment when researching or managing rates. It would be helpful to also have these columns visible for that purpose.
Perhaps also add the possibility (later on) to apply bulk-modifications per these groupings.
2 votes -
Invoices: Variable templates
Create multiple footers/templated for invoices and being able to select the correct template before closing and sending the invoite
2 votes -
Turn off the "New device sign in" emails.
Turn off the "New device sign in" emails.
They do not work and causes about 20-30 tickets to our support each day.
Some users get these emails several times a day.
It's a nuisance.1 vote -
Channel Manager adjustment per night option instead of the total reservation price
The ability to add a per night channel manager adjustment in the TA contracts instead of it only being added to the total reservation price.
1 vote -
Total number of rooms booked in availibility block report
Nice to have is the total number of rooms booked in de availability block report/ dashboard
10 votes -
Copy a reservation
Allowing to duplicate reservations exactly, including rate, products etc.
249 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Invoices from Company profile - show reservation status
It would be good that the bills that are in the Company Profile billing showed whether the reservation is 'Past', 'Future' or 'Checked in' so it is easier to issue invoices to big OTA providers like AirBnb, which have many bookings assigned at the same time. Currently you have to open and check every single bill.
This could show the same way the 'Items: 1' tab does.
28 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Change arrival + departure times on bookings with different dates
Being able to change the arrival time and departure time on bookings that are staying on different dates without having to change the actual date.
With other words, arrival and departure times are independent from the dates.1 vote -
Adding a confirmation number
Now it is only possible to add a confirmation number in a reservation of there is an Travel Agency assigned. This option should always be available as many companies have there own confirmation number and cost centers they would like for us to add to a reservation, for it to be reflected on their bills/invoices.
These can change from booking to booking and therefore not possible to put this in the company profile.
Now there is a workaround by assigning a random OTA, then the bar appears you can fill in what you need and then delete the OTA. The…
7 votes -
Improve housekeeping allocation functionality
We currently find the process in Mews Operations of assigning cleaners to rooms very clunky... and possibly the worst feature of Mews. Here are some suggestions for improving this process:
Show employee name or incorporate a drop down menu for assignee selection. Currently you have to type in a few letters of the employee's name and then it shows only an email address, so you can't be sure it's the right employee unless you are a genius and know everyone's email address. Surely this is a simple one to solve?
Show what type of clean each room requires in the…
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Create a bundled product
As our property mostly sell packaged products we are missing the possibility to package a product with multiple items which then ..
- could be sold as an enhancement to stay
- be billed directly by frontoffice without having team remember all componentsIn addition it would be desireble to set a product for sale specific period or days only.
Example: Would love to sell a Christmas Lunch composed by Food & beverage items for stay 25 December without having to create a separate Stay package.
26 votes -
Be able to lock the view for employees when assigning rooms in the morning
I wish to be able to have a locked view setting / ghost view when assigning in the morning. This to to let employees see too soon what floors/section they are on.
Reasons: It could cause unneccisarry stress, we might need to change and they like to plan before work. As employees can use the app in their private phones, they are able to start processing when they shouldn't. And its a help for them to not work, before work. Even thouh we start assigning 1-2h before actual start for all employees.
So if we, who open and assign, could…
1 vote -
Create an export for picked-up reservations in an availability block
With the option for the guest names
2 votes -
Action Log commands are not understandable
Hi all,
the action log sould be more easier to understand.
The commands / logs that are recorded are not clear enough.
If a guest checks out at the Mews Kiosk then in the action log it is:State changed from Started to processed ....
That doesnt make any sense and staff do not know what action was beeing done. Better is to state: checked in or checked out...
Thanks
Linus36 votes -
Searchable fields for companies
Today we only have 2 searchable options for companies. It is the name and the External Identifier.
It would be great if we have more fields to search for in the searchbar i.e. phone number / e-mail address / fiscal information.
When the company profile is getting more and more attention with company billing and such it would be easy to implement a couple of more fields so it will be easier to get to the profiles.
16 votes -
Cancellation date filter for posting journal
We really enjoy the ability to cancel products from billing and cancel orders from the guest dashboard, but there currently doesn't exist a way to audit cancelled products/items by cancellation date. We are able to filter by creation date of the product, but that makes it hard to track items created several months ago that may have been cancelled in the last week, for example.
3 votes
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