2199 results found
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Relative Adjustments in Rate Management
Base Rates
-Ability to add Surcharge on the "Base Rate" via a Relative Value (%)
-Extend that relative adjustment to the Age Categories
-Extend that as well to the Dynamic Pricing Overriding functionality.Dependent Rates
- Can we also consider an independent "Relative/Aboslute Dynamic Pricing Overriding" functionality as well for the dependent rates? Right now, they are highly dependable on the modifications made to the base rate.6 votes -
Enddatum anpassen
Das Anliegen ist nur eine Kleinigkeit, aber es wäre toll, wenn man irgendwo ein Anfangsdatum anlegen muss, dass das Enddatum automatisch NACH dem Anfangsdatum wäre. Wenn man Restriktionen erstellt, ist es ja auch immer so, dass wenn ich z. B. "von 1.6.25" anklicke, bei "bis" automatisch ein Datum ab dem 1.6.25 wählbar ist.
Bei vielen anderen Punkten im System ist es nicht so, da steht dann bei "bis"-Daten immer automatisch das heutige Datum, also z. B. wenn ich einen Promocode anlege und bei "für Reservierungen ab dem..." den 1.6.25 anwählen würde, lande ich bei "Reservierungen bis" wieder beim heutigen Datum…
2 votes -
Tracking visitors to the booking engine
In my previous booking engine, the timeline/grid was a dynamic live thing. You can see real time when potential guests were looking at dates or making a booking. It was a real time indicator of how good a marketing campaign was working. The previous pms also tracked daily visitors to the booking engine real time and updated the daily visitor numbers. This insight was invaluable.
6 votes -
Option to include companions on invoices
Having the option to include Companions on the invoices. This is ideal for when we have multiple guests inside 1x space, and critical for Companies who require the entire guest list to be recorded on their invoices.
6 votes -
Give the option to remove the Service charge
It would be great to have the option to deactivate the service charge in additional services. Like a tick box where they could say if a service charge would apply or not.
This would eliminate that the user charges the service charge by accident, leading to postings in wrong accounting categories, eventually even wrong VATs.
Now with the new design where the service charge it is on top of all additional products, it is easier to fill in the service charge and forget about the product.6 votes -
Zahlung auch in Firmenkartei
Wenn ein Geschäftsreisender seine Firmenadresse auf der Rechnung benötigt, dann muss erst die Zahlung über seine Kartei am Terminal erfolgen und dann können wir erst die Firma in der Rechnung hinterlegen. Es wäre besser, wenn auch über die Firmenkartei Zahungen über das Terminal getätigt werden könnten.
6 votes -
ID check & signature directly via Mews Terminal
It would be very helpful if the Mews Terminal could also be used to scan ID cards and collect guest signatures. This functionality is already common in many other markets and would allow small hotels, who cannot afford a full Mews Kiosk setup, to still benefit from a more automated and integrated check-in process.
Ideally, there would be a new button (similar to the current webcam scan option) in the guest profile. When clicked, it would initiate a flow on the Mews Terminal:
The receptionist takes a photo of the front and back of the ID using the terminal’s camera.
…
1 vote -
Sort Task by different parameters
Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.
38 votesHello from the Mews product team,
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Show balance in reservations overview at arrivals and departures
It would be helpful to see the the balance of the reservation in the reservation overview
2 votes -
Hotkeys and tabs
I feel like a basic feaure for anyone who is using the internet for work is to use tabs in the web browser. Especially in the reception where you are often working on multiple things, and reservations at once.
So that you cannot use the very common hot key CTRL + click to open a new tab is frustrating. That you cannot even use the old school way by right clicking is BEYOND frustrating.
When I do "detective" work regarding a reservation, payment or really anything in the system I want to be able to quickly set up tabs for…
2 votes -
Customer Classification Icons: Include in Reports + Printout
For all customer-centric reports: It would be practical to offer such insight in printouts (and screens) >>> especially in emergencies when reports are being used exclusively. The Icons are a great snippet of the customer's history with the hotel.
4 votes -
Prevent stayovers when in conflict with house use
House use
We had a "house use" block beginning held after our departure time and before our daily arrival time to perform some essential maintenance. Since then, we have managed to receive a booking the day prior and allows a stayover to the day that we had blocked for 4 hours! We had the house use in place so that we could still receive bookings departing and/or arriving that day but wanted to avoid stayovers. Mews have informed me "the house use is outside of the occupancy times and therefore it is not taken into account."
My request is:
If…1 vote -
Product checklist Print
Dear Team,
This function work super for a Breakfast List as an overview.
May I recommend:
1) We are able to print this report for our Kitchen Team as well for our Breakfast Team. They unfortunately do not use MEWS.
2) Would there be an option to add the Guests "Customer Notes" there we add under the F&B Notes, if the Guest if allergic to anything for example.Thank you in advanced.
Kind Regards,
Amit
44 votes -
Créer un mail de proposition pour un groupe créé dans Bloc de disponibilité
Créer un mail de proposition pour un groupe créé dans Bloc de disponibilité.
Cela permettrai d'envoyer la proposition par Mews comme pour une réservation d'individuelle.
Merci :)4 votes -
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles
Possibility to enable the use of specific Counters and Fiscal Printers only for some users/roles.
Currently, the user must manually select the counter for the bill and the fiscal printer each time a document is issued. This leads to errors and makes issuing corrections very time-consuming. By allowing the assignment of which counters and fiscal printers a user or role is authorized to use, the overall user experience would be significantly improved.
2 votes -
End date on user profile
When making a user profile it would be nice to have an end of employment date or something similar that allows to account to freeze or pause when an employee is not working at the property anymore. This would be a safeguard for responsible user management. This combined with a reminder in advance for users who have user management configured that a user has to be deleted or his/her access has to be extended soon.
21 votes -
Improve Payment report
Implement an improvement so that the payment related to outstanding invoices is displayed as in the payment tab of the customer profile (showing the invoice number that generated the account receivable), and not just the reference to the bill.
1 vote -
Add comments to reservation via reservation overview report
It would be extremely helpful to be able to write comments on reservation directly from the reservation overview report instead of having to click details->administer->properties and THEN be able to write a comment. After all of that, you cannot even just click back, because then you will come to the home screen and not the reservation overview report again. It would save us alot of time, especially us who write comments on almost every single reservation when we go through them for the day to check for extra needs, memberships etc :)
5 votes -
Choose prices per person when blocks are implemented
When a block is implemented, we wish to be able to choose prices per person.
5 votes -
assign employees next day
It would be great if it is possible to assign HSK employees in the furture. So you can assign the employees already a day before or even longer. So when a Manager is off or arriving later the employees know where to start.
1 vote
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