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Mews Operations (PMS)

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  1. 13 votes

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    idea to upvote  ·  0 comments  ·  Reports  ·  Admin →
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  2. Stay services are offered to make guests feel comfortable and pampered, and with the provision of these amenities, guest will feel more relaxed and satisfied throughout their stay. For this reason, it is important that orders are attended to as soon as possible. Enabling notifications for stay service orders means that your staff will be alerted about these orders immediately, allowing you to provide excellent customer service at all times.

    13 votes

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  3. Il faudrait pouvoir avoir une alerte lorsque l'on fait une résa et qu'on rappelle le profil d'un client black list, que le client n'est pas le bienvenue...
    Actuellement, il faut attendre de regarder la résa sur "gérer" pour s'apercevoir que le client est black listé.

    12 votes

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    3 comments  ·  Other  ·  Admin →
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  4. To be able to have the option to update the voucher for existing reservations. Unfortunately, if you're looking to update the voucher you need to cancel the reservation and create new once as there is no way to update voucher, only when creating initial booking.

    12 votes

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    3 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. why we need to have so many tabs just to get an print of registration form while checking in a guest. something like a one shot go and the print is ready to go

    12 votes

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    0 comments  ·  Operations  ·  Admin →
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  6. Problem:
    The order of the rates in the reservation screen cannot be customized/ changed.

    The ordering in the rate settings refers to the order within the Rate Group and the way these are displayed on Distributor, but they don't refer to the way these are displayed on the reservation screen.

    Solution:
    The ordering in the rate settings should not only refer to the order within the Rate Group and the way these are displayed on Distributor, but they should refer to the way these are displayed on the reservation screen as well.

    12 votes

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    2 comments  ·  Other  ·  Admin →
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  7. In order to start a reservation office for the several hotels in one destination, we would like to see and compare voucher rates of all hotels to offer the guest the best fitting room.
    That would work, as soon as we have the possibility to put in the voucher in the reservation screen before we choose the hotel from one destination.

    12 votes

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    0 comments  ·  Operations  ·  Admin →
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  8. 12 votes

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  9. 12 votes

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  10. 12 votes

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  11. I would like to see the total price of a group reservation in the summary tab

    12 votes

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  12. The Mews Manager report is a great overview including data and figures about your daily operations. An expansion of this report could include even more valuable details, such as additional budget summaries, date-to-date comparisons, and the next month forecast to help plan your upcoming rate management.

    12 votes

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    idea to upvote  ·  0 comments  ·  Reports  ·  Admin →
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  13. 12 votes

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    idea to upvote  ·  1 comment  ·  Operations  ·  Admin →
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  14. Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.

    11 votes

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    2 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. We would like to send offers and confirmations of a block reservation directly from MEWS. For this we need mail templates for blocks and the possibility to click on the mail template option in the block (just like with the individual reservations)

    11 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Although the name of the guest appears in the reservation details, it would be great to be able to add the name of the guest (as a placeholder) in the text and subject of the email for the "Booker Confirmation".
    For example:
    "Dear Isabel (booker),
    Thank you very much for your booking for Edward Wilson. Etc."

    11 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  17. Admin to have own the rights to be able to change employees usernames, currently all employees can change their usernames themselves

    11 votes

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    1 comment  ·  Operations  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. When companions are added to large reservations e.g. 100 + from the rooming list identifying the names of the companions is very difficult in these large groups. If users expand the columns, it means that they have to do a large amount of scrolling to find guest information as simple as the guests name.

    Allow users to select whether or not they would like companions to become reservation owners when they have been added from a rooming list.

    11 votes

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  19. Ability to see cancellation terms / rateplan description and total number of nights booked in reservation overview

    11 votes

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    0 comments  ·  Operations  ·  Admin →
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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. 11 votes

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    0 comments  ·  Other  ·  Admin →
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